People's Trust Insurance Reviews 1,085

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Peoples Trust gave me an excellent price quote for my home owners. They sent out at their expense, their own inspector to confirm details. He noted few thinks like the fire hydrant across the str... See more

Company replied

Rated 5 out of 5 stars

Nothing terrible happened—actually the exact opposite. I paid what I thought was a fair amount for my homeowners' insurance earlier this year. What I didn't know was that P.T. had approximated my dis... See more

Company replied

Rated 1 out of 5 stars

We had over ten diffrent desk ajusters our claim was for over 500,000 after the lawyers we recieved 118,000 it took almost 4yrs Now 4yrs later they wanted every bill we paid contractors this took us... See more

Company replied

Rated 5 out of 5 stars

I was looking in the internet for better homeowners insurance since my existing company kept going higher every year. My payments now are so significant lower then the other company. Everything was e... See more

Company replied

Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

The People's Trust better way provides you with a greater value by saving both time and money. Our upfront investment in preparedness allows us to pass along the savings and deliver some of the most competitive home insurance rates in Florida. Our simplified recovery process saves you the time and hassle of finding and supervising contractors and subcontractors, and coordinating the recovery process after disaster strikes.

People's Trust Insurance | Simply A Better Way

Written by the company

Home Insurance That Works!
Experience seamless, no hassle recovery from damage. We insure. We repair. You relax.

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I've been with you one year and I could…

I've been with you one year and I could not be happier to date. I hope I never need you but feel comforted to know you will be be if ever needed. The agent, the inspector and everyone I've had contact with has bee a very positive experience.

September 15, 2020
Unprompted review
People's Trust Insurance logo

Reply from People's Trust Insurance

Hi Sharon, we're so happy to have you as part of the People's Trust family. Thank you for being a valued policyholder!

Rated 5 out of 5 stars

Good service

Laura was very helpful

September 15, 2020
Unprompted review
People's Trust Insurance logo

Reply from People's Trust Insurance

Thank you for your 5-star review and kind words, Gheorghe--we really appreciate it!

Rated 1 out of 5 stars

Given incorrect info about wind mitigation

Given incorrect info about wind mitigation that if I got it I wouldn't have to pay $70 on my policy (People's Trust obviously made an error with the initial quote by issuing a wind mitigation discount then said I did not have the discount.) Actually told it might even reduce my premium since they might find additional discounts. I paid the $95 for the wind mitigation inspection, which I wasn't told about when I got the policy, and still got a new bill still requesting the same $70 afterward. It's a terrible way to start a relationship by telling lies and trying to squeeze additional money out of me because they made a mistake on the initial quote.

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

Peoples trust takes good care of our…

Peoples trust takes good care of our properties !

September 14, 2020
Unprompted review
People's Trust Insurance logo

Reply from People's Trust Insurance

Hi Ask, we're so happy to have you as part of the People's Trust family. Thank you for being a valued policyholder!

Rated 2 out of 5 stars

My insurance premium increased for no…

My insurance premium increased for no reasons after the first quote.

September 9, 2020
Unprompted review
People's Trust Insurance logo

Reply from People's Trust Insurance

Hi Jaouad. Many factors can affect your homeowner’s insurance premium, including your homes’ characteristics, windstorm mitigation features, location, occupancy type, claims history, and coverage amounts and deductibles. We'd be happy to answer any questions you have about your insurance policy. Can we have a member of our Customer Service Team contact you?

Rated 5 out of 5 stars

A most pleasing experience and it keeps…

A most pleasing experience and it keeps on coming. J. Diaz is more than accommodating and is excellent at his job. Friendly, not pushy , just willing to help and explains everything in terms even I could understand. He got us some great rates on our properties. Thank You all !!!!!!!!!

September 3, 2020
Unprompted review
People's Trust Insurance logo

Reply from People's Trust Insurance

Thank you, Dan! We're pleased that everything worked out to your satisfaction and appreciate the 5-star review.

Rated 4 out of 5 stars

Great so far...but there’s always room…

Great so far...but there’s always room for improvement.

September 2, 2020
Unprompted review
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Reply from People's Trust Insurance

Hi Chris, as a company that takes great pride in providing quality service, we would love to get your feedback and learn more about your experience. Thank you for your recommendation and for being a valued policyholder.

Rated 5 out of 5 stars

As always the insurance went up

As always the insurance went up. I guess it is what it is.

September 1, 2020
Unprompted review
People's Trust Insurance logo

Reply from People's Trust Insurance

We appreciate your feedback, Ilene. Thank you for being a valued policyholder.

Rated 1 out of 5 stars

DON'T GET INSURANCE FROM PEOPLE'S..This…

DON'T GET INSURANCE FROM PEOPLE'S..This company deemed my house frame and it is 90% block, just three walls of garage are frame, for that they charged me a lot.. I'm trying to find another company, they are a fraud..I have had this house for 5 years and never encounter such an outrageous thing!!

September 1, 2020
Unprompted review
Rated 3 out of 5 stars

My agent included a coverage I did not…

My agent included a coverage I did not want and it took months with numerous follow ups for Peoples Trust to refund the premium difference. Sure hope I don't have a claim.... foot dragging seems to be their modus operandi.

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

Prompt Servicing

My agent has been great working with me and when I had some work done to my house to improve the structural integrity I immediately received a refund from the agency. Great Service!

August 24, 2020
Unprompted review

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