Peppy Reviews 

13
•
TrustScore 2 out of 5

1.9

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Company details

  1. Online Marketplace

Written by the company

Experience the pinnacle of intimate wellness with Peppy. From intimate hygiene to enhancing pleasure, trust Peppy to complete your sexual desires. Peppy is India’s first affordable luxury brand for bedroom essentials and intimate wellness, on a mission to make relaxation and self-care accessible, fun, and fabulous for everyone. We blend quality with durability. We believe everyone deserves a dash of delight in their lives, regardless of age, gender, or body type. Get ready to discover intimacy like never before - because life is too short for boring nights


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1.9

Poor

TrustScore 2 out of 5

13 reviews

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1.9

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(13)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

shit support

shit support, waiting for my product for like 3 months, they are just negotiating time , not giving me refund, if u seeing this peppy u the shittiest company i ever see , don't buy from them instead buy from blinkit 😭, lost my 5k on that website scammer,

October 15, 2026
Unprompted review
Rated 1 out of 5 stars

Fraud / scam company

Ordered something almost 20 days and no update from them. Their email support is useless and utterly pathetic. What's the status of order? Only thing their support can do is delete comments instead of being responsible. This is scam company, do not buy anything.

October 14, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. Product payment taken in advance but the product didn't ship even after 11 days. The customer support team cannot be reached except over email which gives AI responses. The team keeps increasing the timelines

October 1, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointing Experience – Fully Prepaid Order, Misleading Delivery Estimate, and Repeatedly Postponed Deadlines

My experience with Peppy has been extremely disappointing. I placed an order and paid the full amount upfront because the website showed that the product would be delivered within 7 days. I ordered it as a gift for a special occasion, so the delivery timeline was an important factor in my purchase decision.

Unfortunately, the experience after placing the order has been a continuous cycle of delays and empty assurances.

Here is the timeline of events:

At the time of ordering: The website showed an estimated delivery time of 7 days. I paid the full amount in advance based on the delivery information provided.
September 24, 2026: When I contacted customer support, I was told that the product was in the assembly queue and that assembly typically takes 2–3 weeks. After I raised concerns about the delivery estimate, I was assured that the order would be dispatched within 7–10 days.
October 3, 2026: On following up again, I received a revised timeline of 6–8 days.
October 9, 2026: Yet again, I was given another timeline of 5–7 days, with October 12 mentioned as the next expected date.

Despite paying the full amount upfront and patiently following up multiple times, I have still not received my order or even a dispatch confirmation. Every time I ask for an update, I receive a new timeline and another assurance that my order is being prioritised, but no concrete proof of progress.

If the product requires 2–3 weeks for assembly, why did the website show delivery within 7 days when I placed the order? Customers should not have to discover the actual production timeline only after paying in full.

I understand that handmade products may take time to prepare, but customers deserve realistic delivery estimates before making a purchase. Taking full payment upfront while repeatedly postponing delivery commitments and failing to provide a confirmed dispatch date is extremely frustrating.

I purchased this product as a gift for a special occasion, and the delay has put those plans at risk. The repeated assurances from customer support have done little to restore my confidence.

How many more deadlines will be given before my prepaid order is actually dispatched?

This has been a thoroughly disappointing experience. I would advise potential customers, especially those purchasing gifts for specific occasions, to be cautious and confirm the actual delivery timeline before placing a prepaid order.

Peppy needs to take accountability, provide a clear and reliable delivery commitment, and improve its communication with customers. Customers pay for a product, not an endless cycle of promises and postponed deadlines.

September 22, 2026
Unprompted review
Rated 1 out of 5 stars

🚨 FRAUD/SCAM ALERT

🚨 FRAUD/SCAM ALERT — EXTREMELY POOR SERVICE

I placed an order (Order ID: #76428) on 13th September with this company, and it has now been almost a month with absolutely no proper update regarding dispatch or refund.

The order was placed through partial COD/prepaid payment, and after taking the payment, there has been little to no response from their end. No clear explanation, no dispatch confirmation, and no refund.

What is even more concerning is that they are still actively running advertisements for the same product, despite apparently not having the inventory to fulfil existing orders.

How can a company continue advertising and accepting orders for a product that it seemingly cannot fulfil?
Why take customers' money if the product isn't available?
And why is there still no clear communication or refund after nearly a month?

This is completely unacceptable and raises serious questions about their transparency, inventory practices, order fulfilment, and handling of customer payments.

⚠️ Think twice before placing an order with them. I strongly recommend that potential customers verify their fulfilment and refund policies before making any payment.

I expect a clear explanation, immediate status update, and either dispatch or a full refund without further delay.

October 6, 2026
Unprompted review
Rated 1 out of 5 stars

It’s been six days they still haven’t…

It’s been six days they still haven’t uploaded any shipping confirmation messages or mails nor any shipping id
Also the customer support email didn’t reply of my any email. I am going to file a complaint against them at Consumer Court. Never trust those so called YouTubers

October 1, 2026
Unprompted review
Rated 1 out of 5 stars

Looks like a fake company

Looks like a fake company, customer service contact is only through email and you will never get a response. It is a pre paid order so once money is paid there is noway u can get it back. It has been a month and i am looking for a way to contact them or will go to consumer forum.

September 10, 2026
Unprompted review
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Peppyforall.com. I placed an order and the product was never delivered. There has been no proper response from their customer support, and it is almost impossible to connect with them regarding a refund or order update.

The company appears highly unprofessional and unreliable. Taking payment without delivering products and then avoiding customer communication is completely unacceptable.

I would strongly advise others to be cautious before ordering from this website. Please do proper research before making any payment.

May 28, 2026
Unprompted review

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