Shocking lack of communication!!! Not reachable by phone. Seldom reply to e-mails/ Messenger. Informed me on 31 March 2026 that my parcel was on its way. Today is 22 May. STILL NOTHING!!! Seems like... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I order a professional hair dryer and they delivery a wrong hair dryer. I reported it for exchange or refund they said they will check their product. it is 2 weeks now nothing has been done and my ema... See more
The worst service I’ve ever experienced. It’s been over 2 months since I placed this order. I canceled the order over 20 days ago and was promised a 14 day refund. It’s the 15th day - no refund -... See more
placed an order on the 25th September, the products showed, delivery would be the following day. 26th September. today it is the 06th October 2025. I did not receive the order, I had to call and can... See more
Company details
- Online Marketplace
- Beauty Products Wholesaler
- Beauty Supply Store
- Children's Toys Store
- Do-it-Yourself Shop
- Warehouse store
Written by the company
Best online store with convenient products, quick delivery and reasonable prices. In-store shopping, In-store pick-up, Door to door delivery. We offer amazing deals, with a wide variety of products. We are also a Wholesaler to the public. Earn extra income by Dropshipping with perfectdealz.co.za. Delivery turnaround time: Gauteng-1 to 3 working days at R65.00 National- 3 to 5 working days at R99.00 Free shipping for orders over R750.00
Contact info
Delpark House. 2nd Floor, 77, 5th Street, Wynberg, Sandton, 2090, Johannesburg, South Africa
- 011 048 2402
- info@perfectdealz.co.za
- perfectdealz.co.za
2.6
Poor
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Items not as illustrated or as…
Items not as illustrated or as described.
I am waiting for further response from Jodi
Neville
April 24, 2025
Reply from Perfectdealz
Dear Neville,
We sincerely apologize for the inconvenience caused by receiving the wrong item from Perfect Dealz. We understand how frustrating this must be, and we deeply regret the mix-up.
Please rest assured that we are committed to resolving this promptly. Our team is working on a resolution for you.
Thank you for your patience and understanding. If you have any questions or need further assistance, please don’t hesitate to contact us directly.
Kind regards,
Jodi
Customer Service Team
Perfect Dealz
Reply from Perfectdealz
Thank you for the 5-star review! – Perfect Dealz truly appreciates your support. We're thrilled to know you had a great experience with us!
I was scared as I just bought the lamp…
I was scared as I just bought the lamp without swing the picture. But WOW I'm impressed and don't feel like I've wasted my money at all. Delivery was fast.
March 24, 2025
Reply from Perfectdealz
Dear Nokwanele Cebisa,
Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed. Your satisfaction means the world to us, and we truly appreciate your support.
We look forward to welcoming you again soon!
The parcel arrive in good state but…
The parcel arrive in good state but there is only one problem I order 1 gold and 1 red mini speaker but only 2 gold speakers arrive can we not make a plan so that I can get an other colour speaker please.Thanks Hannes White.
March 20, 2025
Reply from Perfectdealz
Dear Hannes,
Thank you for reaching out! I sincerely apologize for the mix-up in your order. I understand that you ordered one gold and one red mini speaker but received two gold speakers instead.
We’d be happy to make this right for you. We can arrange to send you the red mini speaker as soon as possible.
Thanks for your patience, and we appreciate your support!
Best regards,
False advertising
Perfectdealz was fast and I have no problem with their delivery. My only complaint is the product was false advertising and didn’t work as advertised.
March 19, 2025
Reply from Perfectdealz
Dear Deirdre de Bruyn
I hope you're doing well. I'm reaching out to sincerely apologize for the inconvenience caused by receiving the wrong item. We understand how frustrating this must have been, and we’re truly sorry for the oversight.
Please rest assured that we are looking into this immediately and will do everything we can to make it right. We will keep you updated every step of the way.
Please contact us on any of the following
064 601 3518
011 048 2402
Your satisfaction means a great deal to us, and we appreciate your patience and understanding.
Great customer service and easy to…
Great customer service and easy to navigate on the website. Delivery was very fast.
I will definitely recommend to others
March 17, 2025
Reply from Perfectdealz
"Thank you so much for your kind words! 😊 We’re thrilled to hear that you had a great experience with our service and fast delivery. Your support means the world to us! 💙 We truly appreciate your recommendation and look forward to serving you again soon. 🚀✨ #PerfectDealz"
I received exactly what I ordered and…
I received exactly what I ordered and it was delivered way before the expected delivery date.
March 10, 2025
Reply from Perfectdealz
"Thank you for your feedback! We're thrilled to hear that your order arrived ahead of schedule and met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help!"
You delivered a wrong tent
You delivered a wrong tent, not what I ordered, I am waiting for you to come collect the wrong tent and deliver the right tent.
March 7, 2025
Reply from Perfectdealz
Good day Busisiwe, we’re sorry to hear about your experience. At Perfect Dealz, we value customer satisfaction and always strive to provide quality products and great service. We’d love the chance to make things right. We are currently looking into your concerns and we will rectify it for you. Thank you for your feedback—it helps us improve.
Perfectdealz is the perfect store to work with I really love them
Perfectdealz is the great store to start you on business
March 6, 2025
Reply from Perfectdealz
Wow! Thank you for your amazing 5-star review! ⭐ Your kind words truly mean a lot to us, and we’re so glad to hear that you had a great experience with Perfect Dealz.
Your support keeps us motivated to continue delivering the best deals and service possible. If you ever need anything, we’re just a message away!
Thanks again for being a valued customer—we can’t wait to serve you again soon.
Great service
It was easy to place my order and I received it sooner than the estimated delivery date. Great service.
March 4, 2025
Reply from Perfectdealz
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and are thrilled to hear that you had a great experience. Your kind words mean the world to us, and we look forward to serving you again soon
Quality is bad
I purchase few items, the quality is very bad
They advertise something and when you receive it is something else
Too long to sort my issue out.
Never buying from Perfect Dealz again.
March 4, 2025
Reply from Perfectdealz
Good day Reshma thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. Providing excellent service is our top priority, and we regret that we fell short in this instance.
We would love the opportunity to make things right. Please reach out to us at so we can better understand the situation and work toward a resolution.
Your feedback is invaluable, and we appreciate the chance to improve. We hope to regain your trust and provide a better experience in the future.
Reply from Perfectdealz
Good day we're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon
Friendly people an prompt delivery
February 28, 2025
Reply from Perfectdealz
Good day we truly appreciate your support and are so glad to hear you had a great experience. Looking forward to serving you again soon
I'm blown away by the exceptional…
I'm blown away by the exceptional service I received from Perfectdealz Their communication was top-notch, and they went above and beyond to ensure I got exactly what I needed. The quality of their products is outstanding, and their prices are unbeatable. I highly recommend Perfectdealz to anyone looking for a hassle-free and satisfying shopping experience.
February 27, 2025
Reply from Perfectdealz
Good day, we value and appreciate your support we are so glad to hear you had a great experience. Looking forward to serving you again soon
Attention to detail required
I had ordered black bottles for a reason and blue were delivered. This literally changes my plans enormously and now have to make alternative arrangements as it will be more expensive to return this. Also more inconveniencing than i am already
February 26, 2025
Reply from Perfectdealz
Dear [Customer Name],
Thank you for your feedback, and we're truly sorry for the mix-up with your order. We completely understand how frustrating this must be, especially given your plans. Your satisfaction is very important to us, and we'd love the opportunity to make things right.
Looking forward to hearing from you.
Easy and smooth shopping experience.
Easy ordering, fast delivery. Products are awesome. I am happy and will definitely buy again. Would highly recommend.
February 24, 2025
Reply from Perfectdealz
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear you had an easy and smooth shopping experience. Your support means everything to us! We look forward to serving you again soon. 😊
Reply from Perfectdealz
Thank you so much, Maureen! 😊 We're thrilled to hear that you had an excellent experience with our service. We appreciate your support and look forward to serving you again! ⭐⭐⭐⭐⭐
Very poor quality products
Very poor quality products
Do you order from Temu?
Only received 1 of the little springs for Dual spray components.
February 5, 2025
Reply from Perfectdealz
Hi Taryn, we're sorry to hear that you were disappointed with the quality of our products. We take feedback seriously and strive to offer great value. Could you share more details about your order? We'd love the opportunity to make things right. Please reach out to us. Looking forward to assisting you!
Speedy delivery
Speedy delivery
Happy with the call center staff members because they were able to solve my queries promptly
February 4, 2025
Reply from Perfectdealz
Thank you, Molefe, for your fantastic 5-star review! 🌟 We're thrilled to hear that you were happy with our speedy delivery and that our call center team could assist you promptly. Your support means the world to us! We look forward to serving you again soon. 😊🚀
Reply from Perfectdealz
Hi Queen, we’re sorry to hear about your experience. We understand how important it is to track your order easily. We’ll look into this to improve our communication and tracking process.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.