PerfectDraft Reviews 10,395

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers generally appreciate the product, finding the beer quality to be very good and enjoying the convenience of having draft beer at home. Many also highlight the ease of ordering and the promptness of deliveries, often receiving their orders quickly. The overall concept of the product and the range of available kegs are frequently praised. However, some people were dissatisfied with aspects of the service and delivery. Issues such as incorrect orders, missing items, and significant delays in delivery were reported. A few customers also experienced problems with faulty machines or kegs, and some found the process of returning empty kegs challenging, often attributing these difficulties to the delivery service.

What people talk about most

Product

People report ambiguous experiences with the product. Many customers praise the machine itself, highlighting... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised the fast and prompt... See more

Order

Consumers have mixed experiences with ordering. Many reviewers praise the ease of ordering, quick delivery,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the pub-quality beer, its taste,... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the great, speedy, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The service has always been spot on. I have recently bought Thatchers and the taste ansd temperature is fantastic. I'm now waiting for the next promotion to buy a new machine to have one lager and... See more

Rated 4 out of 5 stars

Mostly a good service and good beers better than out of a can. Pick-up service by yodel for empties isn’t always available so be prepared to take empty kegs to a yodel pick up point in some areas.

Rated 4 out of 5 stars

My orders have always arrived very quickly and were correct. Getting the empties picked up has been a bit more challenging although probably down to Yodel. Mostly happy. Wish they had Murphy’s or Guin... See more

Rated 4 out of 5 stars

I love being able to have draft beer at home, particularly being able to set the perfect temperature. It is a little frothy sometimes but mostly ok. Definitely much better than canned beer. Unfortu... See more


Company details

  1. Beer Distributor

Written by the company

At PerfectDraft, we're all about beer. Not just any beer. But a world of beers on tap, at home. We're here to help you experience the magic of pouring your own perfectly chilled pint. Because nothing gives us greater joy than being able to deliver the ultimate beer experience to beer enthusiasts. With a fantastic range of beers to choose from, there's something for everyone. Our collection includes classics such as Stella Artois and Budweiser as well as recent additions like Camden Hells, Hawkstone Lager and Stella Artois Unfiltered. So yes, that's us in a nutshell. (Incidentally, we think nuts are a great accompaniment to draught beer.) Welcome. The perfect pour is waiting for you.


Contact info

3.6

Average

TrustScore 3.5 out of 5

10K reviews

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Replied to 81% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Issue with machine after a couple of…

Issue with machine after a couple of years.
Perfect draft have been nothing less than very understanding and professional in the way they have dealt with my issue.
New machine issued and communication throughout has been very reassuring.
Thankyou for your assistant understanding

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Pub quality beer at home

Had a machine since Christmas. All orders delivered next day. The empties I take to a local shop for returning to PD. The credit appears in my account within a day. I’ve had one wrong order. Emailed PD who asked a couple of questions and promptly sent the correct cask telling me to keep the “wrong” one 😁. My machine can be a tad noisy (loud buzz) but it’s in the garage so not a problem.
Beer in tins and bottles are okay but it’s really nice to have pub quality beer at home. Cheers!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Had my PD Pro for over a year now

Had my PD Pro for over a year now. Impressed with the range of kegs available & so far no issues with delivery or returns to a local store. The machine itself feels premium & love how it links to an app where I can view the temperature & how much is left in the keg.

Tend to buy kegs via the pack offers via the app & it’s good there is always some sort of offer every week.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

So I had an issue with a keg having…

So I had an issue with a keg having sediment in it. Perfect draft replaced it without hesitation. (I took photos as evidence in order to add validity to my claim). They were just brilliant. Top Top Top levels of customer service. 🙏👌💯

April 24, 2026
Unprompted review
Rated 3 out of 5 stars

Very hit and miss in terms of not the…

Very hit and miss in terms of the pouring. Followed instructions to the letter, watch official video numerous times. Lots of wasted beer making the cost very expensive.

April 24, 2026
Unprompted review
PerfectDraft logo

Reply from PerfectDraft

Thank you for your feedback, and we’re sorry to hear about the pouring issues you’ve experienced.

We understand how frustrating wasted beer can be, especially when you’ve followed the instructions and videos carefully. Please contact us directly, and our Customer Support team will go through troubleshooting with you step by step to help determine the cause and get your machine pouring correctly.

We appreciate you taking the time to let us know and hope we can resolve this for you quickly.

Rated 5 out of 5 stars

Well chuffed

Very fast delivery, very impressed with the machine, beer kegs are good quality if you close your eyes you would think you are at the pub 👍

April 10, 2026
Unprompted review
Rated 4 out of 5 stars

I’ve ordered multiple times from…

I’ve ordered multiple times from PerfectDraft and overall my experience has been quite positive. I’ve had a couple of kegs that I didn’t order however the team have been quite quick to remedy it with little fuss.

I know some people comment about collection of empty kegs, however I’ve never had any challenges and they’ve always been collected on time and I’ve had my credits applied to my account.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

It’s great

It’s great, only problem is that we are monthly paid, therefore cannot buy beer on a weekly basis. Any offers first week of the month is great, aim for that, you will find most of us are onboard 😎

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Order arrived on time and as I had booked a return slot for my empty kegs on the same day they were collected at the same time.

April 14, 2026
Unprompted review
Rated 4 out of 5 stars

Good service

Easy to place orders, uses my tokens and delivery in 2 days. Perfect for a weekend party.

Need to be able to buy a small bottled sample to try before ordering a full keg

April 17, 2026
Unprompted review

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