Perfume Boutique Reviews 

51
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

this is the place you’re looking for 🙏🏼 PB has been my go-to fragrance shop for years and i don’t ever see that changing. they’re so helpful and really know their stuff, and i even buy online from t... See more

Company replied

Rated 5 out of 5 stars

I like to do a lot of comparison shopping and was thrilled to find such a great deal here for Good Girl by Carolina Herrera (especially compared to the big online shopping site). The points program a... See more

Company replied

Rated 5 out of 5 stars

When I was in the US, I ordered some perfumes online (a Gucci and a Mancera) , got them in a beautiful gift-wrapping and very fast. I trust this brand and will be ordering again. Also, the website is... See more

Company replied

Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Flavours, Fragrances and Aroma Supplier

Written by the company

About 30 years ago, we started Perfume Boutique as a small kiosk in Arkansas, built on a love for rare and luxurious fragrances. With the loyalty of our customers, we’ve grown into multiple locations across the U.S., curating now a collection of over 8,000 scents! Our passion lies in bringing you the finest designer perfumes at the best value, with a commitment to exceptional service. Now, we’re delighted to offer an online experience, so everyone can discover their perfect fragrance, wherever they are!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(51)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love it there

Love it there

October 8, 2025
Perfume Boutique logo

Reply from Perfume Boutique

Thank you for your review! A little appreciation gift is waiting in your email! 💌🙈

Rated 5 out of 5 stars

Arrived earlier than expected and was…

Arrived earlier than expected and was nicety packed. I was surprised to see it was wrapped in tissue paper. Thank you for making my day!

October 9, 2025
Perfume Boutique logo

Reply from Perfume Boutique

Thanks so much for your lovely review! We’re so grateful for your support. There’s a small thank-you waiting in your email! 💌🙈

Rated 5 out of 5 stars

Great customer service

Great customer service

October 5, 2025
Perfume Boutique logo

Reply from Perfume Boutique

Thank you for your kind words! We really appreciate your support. Check your email, we sent you a little appreciation surprise! 💌🙈

Rated 5 out of 5 stars

Good people and comfortable with them…

Good people and comfortable with them and nice cologne.

October 3, 2025
Perfume Boutique logo

Reply from Perfume Boutique

Thank you so much for your wonderful review! We truly appreciate your support. Please check your email, we’ve sent you a little gift as a thank-you for sharing your experience with us! 💌

Rated 5 out of 5 stars

so great

so great! ordered several times from them and it’s always a good experience. yummy scents

October 6, 2025
Unprompted review
Perfume Boutique logo

Reply from Perfume Boutique

Hi Hannah, thank you! We’re so happy to hear you’ve had great experiences with us and are loving the scents. Your support means so much!

Rated 5 out of 5 stars

this is the place you’re looking for 🙏🏼

this is the place you’re looking for 🙏🏼 PB has been my go-to fragrance shop for years and i don’t ever see that changing. they’re so helpful and really know their stuff, and i even buy online from them when i get their promo deals! 10/10 and i suggest you try them out before spending $$$ at the big names.

September 25, 2025
Unprompted review
Perfume Boutique logo

Reply from Perfume Boutique

Hey Dylan! Thank you so much for the amazing review! We’re honored to be your go-to fragrance shop and truly appreciate your loyalty over the years. It means the world to us that you trust us both in-store and online. Can’t wait to keep helping you discover more favorites!

Rated 5 out of 5 stars

Trustworthy and nice website

When I was in the US, I ordered some perfumes online (a Gucci and a Mancera) , got them in a beautiful gift-wrapping and very fast. I trust this brand and will be ordering again. Also, the website is very nice.

March 5, 2025
Unprompted review
Perfume Boutique logo

Reply from Perfume Boutique

Hi Emna! Thank you so much for your kind words! We’re thrilled you enjoyed your order and the gift wrapping, and we truly appreciate your trust in us. It means a lot to know you had such a great experience with our website too!

Rated 1 out of 5 stars

This place is a scam

This place is a scam. Won’t ship your items or refund your money. RUN.

July 13, 2024
Unprompted review
Perfume Boutique logo

Reply from Perfume Boutique

Hello Luke. We’re very sorry to hear about your experience and even more sorry for the late response. This review is from some time ago, but if the issue was never resolved, we’d truly appreciate the chance to make it right. Please reach out to us at sales@perfume-boutique.net. we’d be happy to look into it and help however we can.

Show reviews in all languages. (51 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look