Perfumebeau Reviews 93

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Maverick has kindly listened to my situation and issue. His explanations were clear and his assistance excellent. I hope the online support assistance will be as good as he was !

Rated 4 out of 5 stars

The Supervisor Kevin did a great job answering my request to refund the payment of a suscription that was made by error on my behalf. His answer came in a very respectful manner. I appreciate it very... See more

Rated 4 out of 5 stars

The products and offers are nice but not suitable for me as I'm dealing with other perfume retail . customer service was smooth and reliable appreciate the fast reply and good service


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4.5

Excellent

TrustScore 4.5 out of 5

93 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

the assistance was good

the assistance was good, the assistant was kind, and my experience with their team from the start has been good. however, i did not receive the full amount i expected, so i am still waiting for the remaining balance. it was supposed to be $21.70 usd, but only $2.04 usd was credited to my account.

July 25, 2025
Rated 5 out of 5 stars

I had an issue with an unexpected…

I had an issue with an unexpected membership charge, but the PerfumeBeau support team handled it quickly and professionally. Their escalation team went above and beyond by approving a full refund, even though it was outside their standard policy. I really appreciate their understanding and fast response. Great customer service!

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and excellent offers

I had a good experience with PerfumeBeau. The offers were very attractive, with great discounts on well-known fragrances.

When I needed assistance with a refund, the customer service team was responsive and helpful. They handled my case personally and made the process smooth. I really appreciated the attention and follow-up.

Overall, I'm satisfied with the service and would consider buying again in the future.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Assistance quick and efficient

Maverick has kindly listened to my situation and issue. His explanations were clear and his assistance excellent. I hope the online support assistance will be as good as he was !

June 10, 2025
Unprompted review

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