Perfume Extract Reviews 111

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery, often receiving their orders within a few days, which many find surprisingly quick compared to other suppliers. The quality of the products is frequently highlighted, with many consumers expressing satisfaction that the materials exceed their expectations and perform well in their intended uses. People also appreciate the meticulous packaging, noting that items arrive well-protected, clearly labeled, and in perfect condition. The overall service is described as excellent, with many reviewers expressing their intention to reorder and recommending the company to others. However, some customers noted issues with product information, specifically that dilution details are not immediately visible on the ingredient screen and require clicking into the item description. Additionally, a few people found the naming conventions for certain ingredients confusing and mentioned that free delivery offers might not apply when upgrading to glass bottles.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and wide selection... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of products... See more

Order

Clients share positive opinions on order, with many expressing high satisfaction with their purchases and the... See more

Service

People report positive experiences with service, often describing it as great, excellent, and five-star. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Is the first time I purchased on this shop , to create my first fragrances, and I have to say that the shipping is very fast and you get in 3 day since the order your material home. I purchased fro... See more

Company replied

Rated 5 out of 5 stars

I ordered some iso e super from Perfume Extract. I received it two or three days after ordering. Surprisingly quick delivery. I will definitely be purchasing more from this company. Five star service!... See more

Company replied

Rated 5 out of 5 stars

I am a repeating costumer from perfume extract… it never disappoints me on quality. The prompt service and fair rate of price are also high points I truly appreciate the items which I have purchased.... See more

Company replied

Rated 5 out of 5 stars

I was gonna give 4 stars because they don’t email back when you have any questions, but the excellent quality of the products combined with the lightning fast delivery kinda made me change my mind t... See more

Company replied


Company details

  1. Flavours, Fragrances and Aroma Supplier

Written by the company

Perfume Extract is your one stop shop for high quality industry grade raw perfume making materials, offering a vast selection of mainstream, unique and hard to find ingredients for use in fine fragrance and flavour production. Aroma Chemicals – Absolutes – Resinoids – Aromatherapthy – Essential Oils – Isolates – Organic By investing into a leading worldwide supply chain, we are able to bring you products from around the globe, including those manufactured by Firmenich, IFF (International Flavors & Fragrances), Givaudan, BASF, Symrise, Biolandes, Robertet to name but a few. Our products are not only suitable for professional and commercial use, but are perfect for the amateur perfumer, hobbyist or crafter looking to experiment with aroma chemicals, essential oils, absolutes and other ingredients through the art of perfumery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

111 reviews

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Rated 5 out of 5 stars

The prompt response and assistance…

The prompt response and assistance provided were highly satisfactory. Despite an error on my part regarding the order, the issue was swiftly resolved, ensuring timely delivery. I express my gratitude for the exceptional service and prompt resolution. Will 100% recommend.

May 7, 2024
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We are pleased that we were able to help and you were able to receive your order in good time. We also thank you for your continued custom and look forward to being of service to you again soon :-)

Rated 5 out of 5 stars

Perfect

Fast delivery and well packaged. Everything is perfect.

April 29, 2024
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We are pleased that you are enjoying the products and the service and look forward to being of service to you again soon :-)

Rated 5 out of 5 stars

good selection

good prices, efficiently sent out, good quality products

April 25, 2024
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We are pleased that you are happy with the prices, speed of delivery and the quality of our products and look forward to being of service to you again soon :-)

Rated 5 out of 5 stars

THESE GUYS ARE THE BEST AND HERES WHY

The best part of the perfume extract store is that is caters to hobbyists as well as professionals. The sheer volume of choice is astounding!
I had been put off by other online perfumers materials stockists as they can be odd and aloof and supercilious . And make you spend a hefty minimum. (Which this store doesn’t) Others are frequently out of stock of one thing and then out of stock of the other you wanted. And most are overseas where the P&P is beyond ridiculous.
At perfume extract the P&P is gloriously low and when you buy the 10 G/ML bottles then can be put through the letterbox.
Please don’t misunderstand me, this one stop shop certainly caters to the professional as well. They just make it easier for people to get started without being put off. THANK YOU GUYS

March 24, 2024
Unprompted review
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We are pleased that you are happy with the choice of materials as well as enjoying the products and the service and look forward to being of service to you again soon :-)

Rated 5 out of 5 stars

Perfumery ingredients

Wide range of good quality perfumery ingredients promptly delivered.

The odorants are packaged in eyedrop-type plastic bottles, which is ok for me.

March 20, 2024
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We are pleased that you are enjoying the products and the service and look forward to being of service to you again soon :-)

Rated 5 out of 5 stars

I almost gave up trying to buy anything…

I almost gave up trying to buy anything from these guys, then sent a email to which I had a super speedy response. After a few emails back and forth we finally managed, well Jack did and however he was such a pleasure to deal with. Numerous attempts to purchase product from these guys left me frustrated as I just couldn't "Checkout " my basket item. After Jack finally got this sorted I was pleasantly surprised to how perfectly my items came. Felt like they personally wrap each item and seal then properly, I've tried a few items and they are simply amazing, certain things are slightly expensive however they have certain things at a great price but all are at a high standard and great quality! Thank you and especially Jack!

March 18, 2024
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We are pleased that we were able to assist you with your internet/browser issues and equally pleased that you are enjoying the products and the service and look forward to being of service to you again soon :-)

Rated 5 out of 5 stars

Good range of products and quick postage

Good range of products and quick postage

March 1, 2024
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We are pleased that you are enjoying the products and the service and look forward to being of service to you again soon :-)

Rated 5 out of 5 stars

Very good quality products and swift…

Very good quality products and swift delivery.
I am very pleased with my purchase and will return to this shop.

December 17, 2023
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We are pleased that you are enjoying the products and the service and look forward to being of service to you again soon :-)

Rated 5 out of 5 stars

Never disappoints

Never disappoints.
Brilliant service and again like.how they give good information about the 10% dilutions etc.
If they added the impacts of their products that would make them even better and find it hard in what would improve them.

August 9, 2023
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Reply from Perfume Extract

Thank you for taking the time to leave us a review. We are pleased that you are enjoying the products and the service. We have noted your feedback for future development of the information that we provide and look forward to being of service to you again soon :-)

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