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Rated 5 out of 5 stars

Brilliant selection of fragrance samples! I ordered around the festive period and was surprised my order got to me so quickly. I found the prices from Perfume Muse to be really reasonable as well.... See more

Company replied

Rated 5 out of 5 stars

Great way to try high end perfumes without spending a fortune on a full bottle. Fast delivery and well packaged with nice personal note included. I do love sampling new perfumes so will definitely re... See more

Company replied

Rated 5 out of 5 stars

What can we say? Another swift delivery and quality product. We ordered Xerjoff Casamorati Quattro Pizzi. We are split on this one. Very Soleil Blancesque but with better projection and longevity. Gr... See more

Rated 5 out of 5 stars

I bought 5 samples of perfumes I have wanted to try for so long but aren’t sold in any shops near me so had no way of testing them. My order came really quickly and honestly I am so happy I got sample... See more

Company replied

Company details

  1. Beauty Product Supplier

Written by the company

Perfume Muse offers a variety of samples and travel decants of some of the most popular niche and designer fragrances on the market, as well as the most sought-after new releases.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Great products

Quick delivery and really nice glass atomisers, sealed with tape to prevent leaks. Recommended!

March 23, 2025
Rated 5 out of 5 stars

Perfume Club for a third time…

What can we say? Another swift delivery and quality product. We ordered Xerjoff Casamorati Quattro Pizzi. We are split on this one. Very Soleil Blancesque but with better projection and longevity. Great for a summers evening. Thanks for the great service and we look forward to finding something new in the near future.

March 9, 2025
Rated 5 out of 5 stars

Good shop

First time ordering from this website and i am impressed! Easy to order and fast delivery! Came packaged in a lovely gift bag aswell. Will definitely be ordering from here again :)

March 11, 2025
Unprompted review
Perfume Muse logo

Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Rated 5 out of 5 stars

good bottle, service

gioooooooood

March 3, 2025
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Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your sample. Hope to see you again soon! 💖

Rated 5 out of 5 stars

Great service!

Great service, fantastic samples and very nice note. Thank you very much!

February 24, 2025
Perfume Muse logo

Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Rated 5 out of 5 stars

Money saver

Really happy. Saved some coin purchasing perfumes I wouldn't have liked :)

February 18, 2025
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Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you were able to sample the fragrances you were looking for. We hope to see you again soon! 💖

Rated 5 out of 5 stars

Great way to try before you buy full bottle!

Authentic fragrances, well packaged and quick delivery. Will use again!

January 31, 2025
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Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Rated 5 out of 5 stars

Lovely website

Lovely website. Fab selection of perfumes to try. Wonderful customer service.

February 6, 2025
Perfume Muse logo

Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Rated 5 out of 5 stars

I bought Billie Elish red perfume as a…

I bought Billie Elish red perfume as a gift for my grandaughter. I received excellent service from Perfume Muse, the perfume was ordered on Sunday evening and arrived Tuesday lunchtime. The perfume arrived beautifully packaged in a gift bag with a sample of perfume. Thank you my grandaughter was delighted.

February 11, 2025
Unprompted review
Perfume Muse logo

Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and we hope to see you again soon! 💖

Rated 5 out of 5 stars

Wow so impressed

Wow so impressed. Received so quickly and the packaging was gorgeous! Thank you so much .

February 11, 2025
Unprompted review
Perfume Muse logo

Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Rated 5 out of 5 stars

Perfume sample

Quick delivery, well package and personal note is a nice touch, recommended

January 17, 2025
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Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Rated 4 out of 5 stars

Issue with order quickly resolved.

One of my sample bottles leaked and got all over the others, washing away all the labels. however, arranging a replacement for the leaked bottle was very easy and fast and Isabela was very polite and quick to respond.

December 2, 2024
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Reply from Perfume Muse

Thank you for your kind review! I'm very sorry one of your samples was damaged in transit. We take extra care to make sure all samples are sealed and packaged properly, however, on the rare occasion that a sample does arrive damaged, we will always be quick to offer a replacement. I hope you enjoyed your samples and we hope to see you again soon! 💖

Rated 3 out of 5 stars

Late delivery

Order of sample finally arrived later than was expected.

December 9, 2024
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Reply from Perfume Muse

Hi Jean, I can see on the tracking link that we have provided with your order that Royal Mail delivered your order today, 16th December, at 11:05. Your order was dispatched according to our shipping policy, the next business day after you placed your order, on Tuesday, 10th December. Unfortunately, as it is a very busy period, deliveries might take longer than usual but we will always dispatch all orders on time, however, Royal Mail's delivery timeframe is out of our control. As your order was in fact delivered, I hope you will reconsider changing this review.

Rated 1 out of 5 stars

The perfume sample was faked!

The perfume sample was faked!

December 5, 2024
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Reply from Perfume Muse

Hi Natalia, we only sell genuine perfume samples, we don't sell fakes and have never sent a fake or diluted fragrance sample. We are a small business and we take great pride in supplying original fragrances and helping customers discover new scents, and we would never sacrifice our integrity by offering fake or diluted samples.

We source all our fragrances from trusted suppliers in the UK, so I can guarantee that the sample you were sent comes from a genuine fragrance.

You ordered a sample of Maison Francis Kurkdjian Baccarat Rouge 540, which was decanted our bottle purchased in 2022 at John Lewis, a trusted retailer in the UK. The fragrance is known for having gone through reformulations over the years, and this is not something we can control. All we can guarantee is that we will only source fragrances from trusted retailers, and we are always happy to provide proof of purchase so customers know exactly where the fragrances were acquired from.

We want our customers to be happy with their purchase, which is why we offer a return service if there's anything you're not happy with.

We had no communication from you prior to this review, and if we did, we would have provided you with a proof of purchase that shows the fragrance is authentic, and we would have accepted a return if you were still not happy with what you received.

We have reached out to you directly via email and provided a proof of purchase for the fragrance bottle used for your sample.

I'm very sorry you were disappointed with your experience and that the fragrance was not what you expected. However, I can assure you you were sent a genuine fragrance sample.

Rated 5 out of 5 stars

Excellent choice

Excellent choice, very fast delivery and little surprises from the seller. I recommend)

November 28, 2024
Perfume Muse logo

Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. We hope to see you again soon! 💖

Rated 5 out of 5 stars

Well done job

November 17, 2024
Perfume Muse logo

Reply from Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. We hope to see you again soon! 💖

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