I purchased twice from PerfumeOnline now and I am extremely impressed with their service. Both packaged were shipped within two days after placing the order and they arrived the next day! They kept me... See more
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Review summary
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I did a mail as regards my first impression! That alone, lingered all through till the package was delivered. As a fragrance enthusiast, I could tell the smell was original and not cloned, your m... See more
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Perfume online has always quick and efficient service price and fast delivery! Honestly I would only use them but they don't have all the colognes I need but you must use them! 💯
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My experience with perfume online is always great I’ve been ordering here for qt least a year and I recommend it to anyone I know. The best part is the fast shipping. I get my orders usually the next... See more
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Company details
- #3 of 9 best companies in Flavours, Fragrances and Aroma Supplier
- #3 of 8 best companies in Perfume Store
Written by the company
PerfumeOnline.ca Is Canada’s leading and most reputable online perfume store, where you will find 100% authentic fragrances from top luxury brands at the lowest price. Over the last few years, we have cemented our reputation as a leading perfume seller by selling quality, fresh and authentic perfumes online, which we deliver to our customers in a timely manner. We stock over 8000 fragrances, ranging from popular perfumes to miniatures, aftershaves, testers, gift sets. Our online perfume store gives you plenty of choices.
Canada's #1 Perfume Online Store
Written by the company
Contact info
Toronto, Canada
- info@perfumeonline.ca
- perfumeonline.ca
4.7
Excellent
20K reviews
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Poor Customer service and fake insurance
I purchased a perfume along with the bottle insurance, when I received the package, bottle was badly leaking- which is completely fine- happens some time. I reached out to customer service with photo, they asked me to send proper video- which I sent was very much clear showing extreme bad leak and fully wet product- then back and forth emails, not agreeing to payback or send replacement bottle- asking me to take 25% refund- which shows no matter you take insurance or not, they are fooling us. Gave me option to return and droppoff at some courier and said after assessment they can refund me, which I said arrange the pickup, but they don't want to do that at all. There is extremely poor customer service.
I am still waiting for further reply, outhervise I am definitely going to show everything to consumer court, will atleast ask to shutoff this fake insurance, and appeal an action on this as it becomes frustrating as I am just taking headache for a 70$ perfume.
See how frustrating is this,I purchased online trusting on this site, paid exra for insurance, at the end got damaged product, no one is heling out. They just want me to bare the loss without any reason.
Will prefer to purchase in store going on.
April 26, 2026
Definately Awesome
Professional, excellent customer service, genuine products & great service & quick delivery!
April 22, 2026
Smells like the perfume went wrong
Smells like the perfume went wrong. I was expecting the sweet vanilla flavour I smelled when testing it in a perfume shop but this one just smelled like gasoline majorly
April 26, 2026
The delivery arrived very quickly and…
The delivery arrived very quickly and in excellent condition. Thank you. The price was awesome as well. Love the fragrance and really appreciate you carrying it.
April 25, 2026
My order arrived in good condition and…
My order arrived in good condition and in a timely manner. The price of the product was better than I expected, and the ordering process was not complicated.
April 25, 2026
Good price and fast delivery 👍
April 25, 2026
Fast delivery
April 25, 2026
Great buying experience
Great buying experience! Good prices and fast shipping! It was my first purchase here, but won’t be my last!
April 25, 2026
It was a good experience
It was a good experience. My package came in just few days and it was packaged and delivered well. No scratches or anything. Very nice. I would buy here again.
April 23, 2026
The delivery guy went to wrong unit and…
The delivery guy went to wrong unit and building address and took package back. Company should stick to reputated shipping companies like(fedex). Avoid freight mishandling companies.as regular customer products are really good quality.
April 24, 2026
I had I had a wonderful experience shopping with PerfumeOnline.ca. My order arrived quickly, well-packaged, and exactly as described. The fragrance is authentic and of excellent quality. I also apprec
I had a wonderful experience shopping with PerfumeOnline.ca. My order arrived quickly, well-packaged, and exactly as described. The fragrance is authentic and of excellent quality. I also appreciated how smooth and reliable the entire process was, including fast shipping and great customer service. Overall, I’m very satisfied and would definitely order again.
April 24, 2026
Outstanding Experience
I had a small issue with a manufacturing defect on one of my bottles, and I’m honestly so impressed with how it was handled. Their customer service responded right away and took care of everything quickly and smoothly—no hassle at all. It really showed how trustworthy and reliable this company is.
Between their pricing and the level of customer service they provide, they’ve completely won me over. I’m officially a loyal customer and will definitely be purchasing again.
Highly recommend.
April 17, 2026
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