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Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Perfumescents is a Beauty Products Retailer based in the United Kingdom, stocking over 5,000 products across 300 big-name brands, designer labels and high street favourites. Launched in 2017, we specialise in Branded Beauty Products, including Fragrances, Makeup, Skincare and Haircare essentials, along with a big range of gift sets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Really happy with my order

Really happy with my order! The packaging was beautiful and very well done — it looked premium and was securely packed. Delivery was super fast and arrived earlier than expected. Everything came in perfect condition. Overall, a smooth and great shopping experience. Would definitely order again! 😊

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

A pleasing experience with Perfumescents.co.uk

Was very pleased with my purchase and delighted with an extra gift thrown in. (lovely surprise)
All arrived well packaged and in the allocated time promised. Thank you!

December 5, 2025
PerfumeScents logo

Reply from PerfumeScents

Thank you so much for taking the time to leave us such a lovely review! 😊
We’re delighted to hear that you were pleased with your purchase and enjoyed the little extra gift — we love adding those surprises.
It’s also great to know everything arrived well packaged and on time as promised.
Thank you again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Good communication with the company…

Good communication with the company after I ordered to the wrong address. They even refunded my shipping cost and added a completely gift to my reorder. Great price for the fragrance, at the time the lowest around. Would happily recommend and will be a returning customer. Thanks

November 24, 2025
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Reply from PerfumeScents

Thank you, Joseph, for your feedback . Really appreciate it and means a lot for us.
Thank you for your understanding as well .
Hope to do business with you again.
PerfumeScents

Rated 5 out of 5 stars

The company is amazing and got me…

Received on time and very good packaging . I had to call to ask a question and they helped me .Good customer service . Thank you .🙏

July 15, 2025
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Reply from PerfumeScents

Hi Shabu,

Thank you very much for your business and for posting your feedback on Trustpilot.
Looking forward to seeing you again.

Cheers

Rated 5 out of 5 stars

Brilliant product range

Brilliant product range, great service, quick delivery.

April 7, 2025
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Reply from PerfumeScents

Hi Gooner, we are glad to see that you received the product on time. It's wonderful to hear that you loved our range of products. Thank you very much for your feedback and review. We hope to serve you again soon.

Rated 5 out of 5 stars

a wide collection of very good toiletries

a good quality -price fragrance for personal use or wonderful present

November 4, 2024
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Reply from PerfumeScents

Hi S t,

Thank you very much for the feedback you have given. Really appreciate it. Hope to do business with you again.

Best Regards
PerfumeScents

Rated 5 out of 5 stars

Good communication skills

My first time purchasing from them and I will commend their great customer service. There was a mistake on my order but it was rectify and compensated to satisfaction. The fact that they accepted the mistake is a plus for me. Good customer service and great communication skills 👏 👌

September 12, 2024
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Reply from PerfumeScents

Hi Miss Matilda,

Thank you very much for the feedback you have given. Really appreciate it.Hope to do business with you again.

Best Regards
Perfumescents

Rated 5 out of 5 stars

Fiat 500

I ordered as a gift for a friend, kept up to date via text and email. Item arrived promptly and well packaged. Great price. Thank you.

August 19, 2024
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Reply from PerfumeScents

Hi Julia,
Thank you so much for giving us your feedback and a 5 Star Review.Hope to see you again.
Thank you

Rated 5 out of 5 stars

Great price

Great price, wonderful product, super fast delivery

May 16, 2024
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Reply from PerfumeScents

Thank you very much Mila, for leaving this review about our service and products.It means a lot to us.We really appreciate it .Hope to see you again.

Rated 5 out of 5 stars

Genuine and fast delivery

Product arrived super fast! Was dubious at first due to lack of reviews and availability of a parfum which is sold out everywhere, its the genuine product, cant complain!

April 8, 2024
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Reply from PerfumeScents

Thank you very much for leaving this review about our service and products.It means a lot to us.Hope to see you again.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Perfume smells really fresh.Happy purchase.

September 15, 2023
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Reply from PerfumeScents

Thank you very much Ina ,for sharing your experience .It means a lot for us. Hope to see you again.
Thank you.

Rated 5 out of 5 stars

Great purchase experience & great products

Third time purchasing perfume products from Perfume Scents and the purchase experience has been very nice! They shipped out all my orders fairly quickly which is appreciated since I urgently needed my most recent one as a gift and it arrived in perfect condition and was securely packed. Customer service was also prompt and professional because I mistyped by address but they quickly fixed it after I ordered. Will for sure be ordering again in the future - great company & highly recommended!

July 4, 2023
PerfumeScents logo

Reply from PerfumeScents

Thank you Alex for sharing your feedback .Happy to serve you always in the best way possible.

Thank you

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