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Perfume's Club Great Britain Reviews

1,583

•

4.4

Perfume Store

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Review summary

Created with AI, based on recent reviews

Looking at 1,257 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices and genuine products, making it a wonderful online destination to discover unique fragrances and cosmetics. People also appreciate the reliable tracking and transparent shipping updates, noting that packages are securely handled throughout their journey from abroad. However, some people mentioned that orders occasionally arrived damaged or leaked because of inadequate protection inside the boxes. A small group of consumers also experienced significant shipping delays and reported frustrating difficulties when trying to obtain proper refunds for ruined items.

What people talk about most

Product

People report positive experiences with product, highlighting competitive prices and genuine items. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting fast shipping times and items arriving... See more

Price

Consumers find prices to be very positive, highlighting competitive costs and genuine products. Many... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split in customer sentiment.... See more

Service

Users describe positive interactions with service, highlighting great communication and a pleasant online... See more

Reviews shaping this summary

Great product been looking for this for ages so was glad to find someone selling it. Only one down side was it had leaked slightly but not enough to cause a problem royal mail had bagged it. Other tha... See more

Company replied

Quick response to my first order cancellation. And a quick delivery of the order that followed it even though I was skeptical initially. The product was genuine and not fake. I am enjoying it, and hav... See more

Company replied

Good price, product received as advertised. Delivery took some time. So if you need in a hurry then watch out.

Exactly what I ordered just took a little longer to deliver than I expected.

Company replied

Company details

Written by the company

Perfume's Club is an e-commerce specialized in the sale of perfumes, beauty products, cosmetics, and hair care, featuring 100% original brands. We offer fast and free shipping from €99, with a 14-day return policy. An easy, safe, and affordable way to buy branded beauty products at the best price, with discounts of up to 70%.

Contact info

United Kingdom
perfumesclub.co.uk

4.4

Excellent

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Aug 23, 2026

Deliver took about a week which is good as it comes from Europe, well packaged and genuine perfume at a fraction of the price.

August 13, 2026

Reply from Perfume's Club Great Britain

Aug 25, 2026

Thanks for your comment! 😊

Aug 21, 2026

Excellent prices and quality but I…

Excellent prices and quality but I didn’t realise it was coming from abroad and would take as long. Will definitely use again and plan in advance.

August 20, 2026

Reply from Perfume's Club Great Britain

Aug 25, 2026

Thank you for sharing your experience, Gill Shaw! 😊

Aug 21, 2026

Great products and excellent prices

Very swift delivery and very well priced. Would highly recommend the perfume club. First class

August 20, 2026

Reply from Perfume's Club Great Britain

Aug 25, 2026

Thanks for your comment! 😊

Aug 21, 2026

My parcel has not arrived yet

My parcel has not arrived yet. I sent you an email about this, but I have not received any response.

Could you please check the status of my parcel and let me know what is happening?

August 19, 2026

Reply from Perfume's Club Great Britain

Updated Aug 25, 2026

Dear Customer, we apologize for not responding to your email as quickly as you expected. After reviewing your shipping information, we see that the order was delivered on August 19. If you have not physically received it, please contact our customer service team at https://www.perfumesclub.com/es/centrosoporte/ so we can look into the matter with the shipping carrier.

Aug 21, 2026

Good price,didn't wait long for…

Good price,didn't wait long for delivery,I been recommending it.

August 13, 2026

Reply from Perfume's Club Great Britain

Aug 25, 2026

Thanks for your comment! 😊

Aug 21, 2026

Top quality product at fantastic…

Top quality product at fantastic prices. My favourite aftershave in a reusable bottle can’t ask for more than that! Great for me and the environment.

August 20, 2026

Reply from Perfume's Club Great Britain

Aug 25, 2026

Thanks for your comment! 😊

Aug 21, 2026

Very helpful and kind got exactly what…

Very helpful and kind got exactly what i ordered-trustworthy

August 13, 2026

Reply from Perfume's Club Great Britain

Aug 25, 2026

Thanks for your comment! 😊

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