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Perfume Warehouse Ltd Reviews 

463
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible choice of rare fragrances, pointing out that they can easily find hard-to-get items at very competitive prices compared to other stores. People also highlight the exceptionally fast delivery and reliable service, noting that orders often arrive safely, ahead of schedule, and are very well packaged. Some reviewers were not happy with the product quality, mentioning that certain items smelled old, weak, or completely off upon opening. A few consumers also experienced unexpected delays with their shipping, expressing frustration when parcels took much longer than initially promised.

What people talk about most

Product

People report positive experiences with product, frequently expressing satisfaction with great prices and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting incredibly quick shipping... See more

Price

Users describe positive interactions with price, noting that the website offers very competitive deals and... See more

Service

Reviewers highlight positive aspects of service, frequently praising prompt delivery, great prices, and clear... See more

Order

Consumers find order to be a source of great satisfaction, frequently praising the very fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Plenty of choice of perfumes, so finding Deep Red - our daughter's favourite perfume - was easier than I was expecting. I got a bit muddled at the 'payment' section of the website, but when your emai... See more

Rated 5 out of 5 stars

Really good experience. First of all, prices on the website are very competitive. Moreover the product I ordered was damaged in the warehouse and last in stock, so the company called me straight awa... See more

Rated 5 out of 5 stars

First time using Perfume Warehouse as looking for a gift for a better half,price was great ,communication via email was great and delivery was quick cant ask for anything more.So easy 5 star review an... See more

Rated 5 out of 5 stars

Managed to get perfume on here for my mother that you can hardly get anywhere else as another place let me down. Really good price and fast delivery. This is definitely my go to place for fragrance no... See more


Company details

  1. Perfume Store
  2. also in
  3. Cosmetics and Perfumes Supplier
  4. Flavours, Fragrances and Aroma Supplier
  5. Health and Beauty Shop

Written by the company

Discover Luxury Fragrances at Perfume Warehouse At Perfume Warehouse, we take pride in offering an exquisite selection of premium perfumes to fragrance enthusiasts across the United Kingdom, Germany, and France. Whether you’re seeking timeless classics or the latest trending scents, our collection is thoughtfully curated to cater to every style and occasion. Spring is in the air, and it’s time to refresh your scent wardrobe! Discover the perfect blend of floral, fruity, and citrusy fragrances that capture the essence of blooming gardens and warm breezes. Why Choose Spring Perfumes? ✔ Light & Refreshing Scents ✔ Perfect for Daytime & Casual Wear ✔ Inspired by Nature’s Rebirth

ONLINE SUPPORT

Sale & Advice Call Free 0800 917 2200

Sale & Advice Call Free 0800 917 2200
Perfume Warehouse offers a premium shopping experience with FREE & FAST delivery, including next-day delivery for orders placed by 3:00 PM in UK. Enjoy our FREE gift wrapping service on request, making every purchase extra special. Need help? Our friendly team is available for sale and advice via our free helpline at 0800 917 2200. Plus, shop confidently with our 30-day return policy. Experience exceptional service and luxury fragrances at Perfume Warehouse!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

463 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(463)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used you previously and delivered a…

Used you previously and delivered a great service so why not continue 😉. I received my delivery yesterday and that was very good considering it has been a bank Holiday!! Great prices and very good service 👏 I certainly will keep using Perfume direct 😊

August 31, 2026
Rated 1 out of 5 stars

Empty bottle…

The package arrived promptly and sealed, but when I took the wrapping off it there was a very strong smell of perfume. Upon opening the box the bottle was empty with crystallization around the lid, it had obviously been leaking for some time as the box was dry.
Contact form unable to attach pictures and response asked for 8 pictures uploading, having had to send 3 emails responses to do this I await a response and rectification

August 13, 2026
Rated 4 out of 5 stars

Delivery was supposed to be between…

Delivery was supposed to be between 10.25 and 2.25 but it still hasn't arrived and it's 3.40pm. I wanted to go out this afternoon, but as you require a signature I've had to stay in I know the delivery time is an estimate, but it's now 1hr 15mins after the latest time (and my parcel still isn't here).
The products arrived the day after and luckily we were in. I'm happy with the items so I've changed my review from 1 star to 4 stars. I can't blame Perfume Warehouse for poor service from Royal Mail, but perhaps they could consider using a different delivery service.

August 9, 2026

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