Perinta Finance Limited Reviews 103

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

very good customer service and explained procedures clearly. Quick responses to phone calls and emails. very helpful

Rated 4 out of 5 stars

In my experience working with Perinta it has been very good. I initially read the reviews before I went ahead and they are everything people say they are - helpful, honest and helpful. So far I am ext... See more

Rated 5 out of 5 stars

I initially had reservations about taking an IVA early exit loan from Perinta Finance but it has turned out to be one of the better decisions I have made. My experience of them couldn't have been bet... See more

Rated 5 out of 5 stars

Brilliant very helpful Got my IVA completed with a small amount of finance which works out better in a few ways IVA free start rebuilding my credit rating

Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Perinta Finance Limited is an organisation regulated by the Financial Conduct Authority that offers loan products, which meet the unique needs of consumers who are subject to personal insolvency arrangements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

103 reviews

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Rated 5 out of 5 stars

Faultless service

Very impressed with the service I have received from Perinta. They have made the process easy and stress free. Would highly recommend.

March 9, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic Service so far

I was released from my IVA early thanks to the loan provided plus a great way to get back on track!

I have not been with perinta for long but the service is great I would recommend

March 9, 2017
Unprompted review
Perinta Finance Limited logo

Reply from Perinta Finance Limited

Thank you for your review, we will strive to ensure you continue to receive great service and if we can help with anything further please do not hesitate to get in touch.

Rated 4 out of 5 stars

Very good communication

I found Perinta to give good advice and offer up feasible solutions. They kept in contact and I can send an email to my account manager any time and she gets back quickly. They have sorted my finances and I am in a much better position.

March 9, 2017
Unprompted review
Perinta Finance Limited logo

Reply from Perinta Finance Limited

Thank you for your review, I'm glad to hear that your account manager responds to your queries promptly and that you are now in a better position.
Kind Regards
Stephanie Chapman (Head of Lending)

Rated 5 out of 5 stars

a good experience all round

From the start, they were helpful and knowledgeable and took care of everything. They made it a very easy transition from my IVA back into the world! I would highly recommend this company to people that need help with this.

March 9, 2017
Unprompted review
Rated 1 out of 5 stars

Mickey Mouse Operation

Just a couple of recent experiences with Perinta which has led me to rate this.

I was drawn into an early exit loan from an IVA which I fully accept is my own fault and they seemed to be a breath of fresh air. Should have known that there was going to be issues when my first payment failed as they take a card transaction and not a direct debit/standing order. The second monthly payment also failed, this time due to a technical error their end.

Things seemed smooth for a while and then I received an email introducing my case manager who will help me through the early-exit loan procedure. Funnily enough I didn't get a response when I told them that I was already a customer and making repayments...

Brings me to the straw that broke the camels back.... I received a notification via text message that my monthly payment had been received. Not once, or twice but eight, yes eight times. This led me to enquire about a settlement figure which changed 3 times in a week and a half.

I am grateful that I was able to exit the financial constraints of my IVA and start rebuilding my financial status but this company really don't fill me with confidence!!

March 9, 2017
Unprompted review
Perinta Finance Limited logo

Reply from Perinta Finance Limited

Thank you for your review, it is important for us to receive all feedback positive and negative.
I would like to sincerely apologise for the experience you have had with us at Perinta,we do try our best to ensure we provide a high level of service at all times and this is extremely disappointing. We did unfortunately have a system error when we switched to a new provider resulting in multiple texts being issued, we then tried to call all of our customers to apologise for this as soon as the issued had been identified.
I will be investigating all the points you have raised to ensure any outstanding matters are rectified.
If there is anything I can help with or you would like to discuss please do not hesitate to get in touch with me via customerservice@perinta.co.uk or 0800 043 3517.
Kind Regards
Stephanie Chapman (Head of Lending)

Rated 5 out of 5 stars

Good Service

Pleased with this service made life a lot easier with life, pleased with the company would highly recommend this company

March 9, 2017
Unprompted review

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