Perkbox Reviews 2,607

Fantastic customer service from Olivia after an issue I had. Thank you .

Sofie was really helpful and set up a call to resolve the issue - it was great and has strengthened the integration relationship with our HRIS system

My interaction with Olivia was really helpful and informative. I'd made a mistake and she helped me rectify it really quickly, which considering I was dealing with a bereavement was so appreciated.

Great customer service, easy to use.

Excellent rewards program. I particularly enjoyed the Cinema vouchers I got through Flexi points. For any questions I had, Sofie was a great help. She went beyond and above to ensure my experience was a positive one.

Great perks and discounts. Have saved over $300+ in the past year. The customer service is also 10/10. Super helpful and they put effort into their response and helping you. Couldn’t recommend more!

Lauren from Perkbox was amazing, focused on solving my problem with Logging In to the account. Brilliant.

I have had a great experience with Sofie .she is very responsive and helpful.
She sorted my issue out very quickly.
I’m very happy and satisfied with her service!
Keep up the good work, Sofie:)

Kind regards
Victoria

I had a problem with a gift cards and Sofie White gave me a very good support in order to solve the issue, she was almost daily contacting me by mail and updating me the situation until it was solved.

Lauren handled my query with ease, she was able to give me clear and concise information. Very pleased with her professionalism and friendly nature, a great asset to the business.

Admittedly, I messed up when attempting to purchase a voucher. I contacted Olivia who very quickly resolved the issue which, if wasn't resolved, would have left me £250 down. I've very appreciative of the help I received.

I made the mistake of not reading the full T&Cs of a voucher and got myself into an absolute pickle. The support that I was provided from Lauren at Perkbox was invaluable. She tried to understand the situation straight away and helped me as much as she possibly could. Thank you so much.

Perkbox offers fantastic discount opportunities. The customer service is absolutely fantastic. Sophie persevered and really worked hard to ensure I gained a brilliant outcome with an issue I had with one of the companies I bought vouchers for. Sophie kept me up to date regularly throughout the whole process. I feel really confident continuing to use Perkbox for fab discounts, simply because of the fantastic customer service. Thank you Sophie.

Sofie addressed my query regarding a discount code not working, and even though it took a while to get the discount code working again with the partner, Sofie kept me updated and communicated these to me throughout.

Following a problem with a code for Greggs I had to contact Perkbox. I have always received immediate, accurate information and more importantly a way to deal with the problem. Fantastic from Lauren

As well as the great benefits I must say that the Perkbox support has been refreshingly fantastic!

Sofie helped me solve my payment issue. She was really helpful. Many thanks.

Lauren was responsive, really thorough in her reply and followed up with me afterwards to make sure i had everything i needed and asked if i needed more help. Fist class customer service

I have had issue with my Perk voucher, which i have purchased by mistaken and when i read the terms and condition the vouchers are not refundable however when i have contacted Perk box help team i got support and the voucher has been refunded.

Thanks to Sofie White.

I had some technical issues with using the app on my phone. I contacted customer services and received friendly and very helpful report from Sofie, the continuity was great, you do not generally get this with customer help departments from my experience. Over a series of emails spanning several days (as it generally took me a while to respond to these) she guided me though what the issue could be due to, sending me helpful screenshots to assist me. In the end the issue was caused by cookies/cache on my iphone. Many thanks to Sofie for her help to resolve it!