Perlago.com Reviews 217

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

only negative thing I could say the mentioning of acknowledging the order and if it has been processed could be made more clearer I..e an email from perlago.com. other than that fantastic service, qui... See more

Company replied

Rated 5 out of 5 stars

I was a little uncertain when first ordering as there are so many fake online companies out there. I am completely at ease now as my order came next day as free post, the item was an incredible price... See more

Company replied

Rated 5 out of 5 stars

I was looking for a particular perfume for my daughter and decided to google! Perlago came up as the cheapest... I hadn't heard of them before and was a little dubious, however, I checked their revie... See more

Company replied

Rated 5 out of 5 stars

I ordered Calvin Klein Euphoria 30ml for £18, I figured it was worth a try at that price, it arrived within 3 days correct perfume, I am so pleased well worth purchasing from them. I would highly r... See more

Company replied

Company details

  1. Perfume Store

Information provided by various external sources

Perlago.com is dedicated to bringing you the best quality at the best possible price. In our shop you find a wide range of fragrances and other beauty products that all come either from the producers or from Europe's biggest distributors. You get them at the prices you see because we try to procure and stock supplies as intelligently as humanly possible, and not because we're happy to compromise when it comes to quality. And if ever there should be a problem with one of your orders, we're happy to take it back for 30 days after you get it - no questions asked.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

217 reviews

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Rated 4 out of 5 stars

Aftershave order

Good service but could make it better if I received a email to say it had been dispatched but overall good price for what I got and would use them again

March 13, 2015
Unprompted review
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Reply from Perlago.com

Hi Libby - you're the second customer to point out the lack of a dispatch email. If you scroll down you'll see that somebody else - in the first comment ever Perlago.com got on Trustpilot, actually - mentioned it. As it's all about communication between our admin and warehouse locations, it's taking some time. But it's definitely coming. Meanwhile we're very happy to hear that you'd use us again. Thank you for the four stars.

Rated 5 out of 5 stars

Superb selection, quick delivery

I stumbled on this online retailer by accident but will return to it frequently. The range of top notch perfumes at some of the best prices I have ever seen is impressive. Delivery was quick and efficient. No evidence that the products aren't 100% genuine. Highly recommended.

March 13, 2015
Unprompted review
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Reply from Perlago.com

Thanks for the review and the five stars. Yes, our products are all 100% genuine - if there's ever a doubt, let us know immediately!

Rated 4 out of 5 stars

No hassle transaction and value for money.

I ordered two deodorant sticks which were good value compared to other vendors. Online transaction was relatively straight forward and delivery was as per expectation. Pleased with the experience and would use Perlago again. The only minor negative is that you have to spend £15 or more to get free delivery.

March 13, 2015
Unprompted review
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Reply from Perlago.com

Thanks for the review and the four stars. You get free standard shipping on from £15 only, that's right - below £15, standard shipping is £1.50. Great to hear that you'd use us again!

Rated 5 out of 5 stars

fantastic value and fast free delivery

You cannot go wrong even cheaper than the duty free at Heathrow. Highly recommended.

March 13, 2015
Unprompted review
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Reply from Perlago.com

Better than Heathrow :D Thanks for the great review. We're very happy to hear you'd recommend us.

Rated 5 out of 5 stars

Good Value

Easy order
Fast delivery
original makes at good prices

March 13, 2015
Unprompted review
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Reply from Perlago.com

Thanks Linda - that's it exactly :) Great that we're good value to you.

Rated 5 out of 5 stars

Great website, buy with confidence!

Great Prices, Super fast delivery and helpful customer service! Highly Recommended!

March 13, 2015
Unprompted review
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Reply from Perlago.com

Vanya, thanks so much for the comment on customer service. We're trying to do our best, and it's great to hear that it's working. Thanks for the five stars, too!

Rated 5 out of 5 stars

Gucci perfume

Product arrived promptly and nicely dispatched.
Excellent!

March 13, 2015
Unprompted review
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Reply from Perlago.com

Thanks Henrietta for the five stars and the positive feedback!

Rated 5 out of 5 stars

Great price, fast delivery, highly recommend

I ordered a shampoo at a decently reduced price compared to RRP. Arrived within 3 days. Very happy customer, thanks perlago!

March 13, 2015
Unprompted review
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Reply from Perlago.com

Hi Claudia - thanks a lot for the fantastic review! Great to hear you're happy with our service.

Rated 5 out of 5 stars

1st class service

I ordered my favourite Prada perfume from this company and whilst sceptical about the authencity of the product at such a reduced cost to the high street, I decided to take the risk and order. I received my goods within 2 days - very fast service - and have an authentic product for over less than half the high street cost. I will definitely be back to order more!!

March 11, 2015
Unprompted review
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Reply from Perlago.com

Thanks JoJo for the great review and the five stars!

Rated 5 out of 5 stars

trustworthy, fast & well priced!

Apart from getting my favourite Clinique fast cream at a cheaper price than I've found elsewhere - it took me 2 minutes to order and arrived within 2 days.

March 11, 2015
Unprompted review
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Reply from Perlago.com

Hi Tessa! Thanks a lot for the review. The delivery time really does look fantastic put next to the minutes it took you to order :) Thanks for that too.

Rated 5 out of 5 stars

Perfect!

Easy ordering process, excellent price and fast delivery - what more could you ask for!

March 8, 2015
Unprompted review
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Reply from Perlago.com

Hi Nicola - thank you for your review and the five stars!

Rated 5 out of 5 stars

Speedy postage

I have no personal experience of this cream. This was present for my friend since I had already been told by her that the product is good! I was pleased to receive it only two days after I had ordered it.

March 6, 2015
Unprompted review
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Reply from Perlago.com

Thank you for the five stars, Mehrnaz - great to hear that you were happy with our service.

Rated 5 out of 5 stars

Trustworthy company

i was extremely happy with the fast delivery for my item.
Product was safely wrapped and genuine too.very good prices.i will definately be buying from this company in the future.

March 6, 2015
Unprompted review
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Reply from Perlago.com

Thanks Kumari for the positive review and the five stars!

Rated 5 out of 5 stars

Fantastic customer service

I Ordered an item and when I tried paying it kept flagging up saying payment failed. Turns out payment was taken 4 times. They refunded all of the money and sent the item free of charge for the inconvenience.

March 6, 2015
Unprompted review
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Reply from Perlago.com

Hi Adam - we're trying our best to get our systems to work the way they're supposed to, but sometimes there are glitches. We're glad you were happy with our service in the end, and we hope you'll be back. Thanks a lot for the five stars.

Rated 5 out of 5 stars

Great!!!!

Great price & quick delivery will definitely be buying from this site again 😃

March 6, 2015
Unprompted review
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Reply from Perlago.com

Hi Emma - very glad to hear you'll be back. Thanks a lot for the great review!

Rated 5 out of 5 stars

Great service and products

Was delighted with the quality of products and how quickly they came through.

The whole experience just great.

March 6, 2015
Unprompted review
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Reply from Perlago.com

Thanks Paula for the positive review!

Rated 5 out of 5 stars

Happy shopper

Ordered in a Friday some Hugo Boss Jour perfume gift set and arrived promptly in the Monday. Very speedy and packaged well will buy from this site again .

March 6, 2015
Unprompted review
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Reply from Perlago.com

Hi Josie - grand that everything went well. Thanks so much for the five stars!

Rated 5 out of 5 stars

Best prices I found online!

I used these guys after a friend recommended them to me. Best prices I could find and perfect service and delivery.

I will be recommending to all my friends.

March 3, 2015
Unprompted review
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Reply from Perlago.com

Thanks for the good review and the five stars!

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