only negative thing I could say the mentioning of acknowledging the order and if it has been processed could be made more clearer I..e an email from perlago.com. other than that fantastic service, qui... See more
Company replied
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See what reviewers are saying
I was a little uncertain when first ordering as there are so many fake online companies out there. I am completely at ease now as my order came next day as free post, the item was an incredible price... See more
Company replied
I was looking for a particular perfume for my daughter and decided to google! Perlago came up as the cheapest... I hadn't heard of them before and was a little dubious, however, I checked their revie... See more
Company replied
I ordered Calvin Klein Euphoria 30ml for £18, I figured it was worth a try at that price, it arrived within 3 days correct perfume, I am so pleased well worth purchasing from them. I would highly r... See more
Company replied
Company details
Information provided by various external sources
Perlago.com is dedicated to bringing you the best quality at the best possible price. In our shop you find a wide range of fragrances and other beauty products that all come either from the producers or from Europe's biggest distributors. You get them at the prices you see because we try to procure and stock supplies as intelligently as humanly possible, and not because we're happy to compromise when it comes to quality. And if ever there should be a problem with one of your orders, we're happy to take it back for 30 days after you get it - no questions asked.
Contact info
145-157, St. John Street, EC1V 4PW, London
- 0800 078 9517
- info@perlago.com
- perlago.com
Good value, fast delivery
The EDC I ordered was cheaper in this than on any other site I could see, plus it arrived quickly AND free delivery which was great!
June 22, 2015
Unprompted review
Reply from Perlago.com
Thanks Sarah for the nice review and the five stars!
Fabulous & Fast
Wasn't sure at ordering at first, but glad I did. Fab prices also fab products and great delivery. Will be ordering again & again. Very happy all round.
June 21, 2015
Unprompted review
Reply from Perlago.com
Hi Samantha - thank you for the great review and the five stars. We're very glad to hear you'll be back!
Great prices, good service, very happy!
Bought Boss Bottled Unlimited from them. Best price available! Shipping was also faster than expected. Would recommend
June 21, 2015
Unprompted review
Reply from Perlago.com
Thanks Max for the five stars!
Never use again
I placed an order, paid extra for next day delivery. 3 days......nothing, I have been ringing for 2 days every 5 minutes, nobody answers the phone, I rang this morning at 9.01am still no one answers. The two items ordered were a Fathers day gift and my wedding perfume. Both of which are now pointless. I'm very disappointed in this company and will never ever use again. I wouldn't be surprised if this company was a complete scam.
June 21, 2015
Unprompted review
Reply from Perlago.com
Dear Cathryn,
We're terribly sorry about what happened. That you didn't receive a response in time is our fault - the enormously embarrassing combination of our systems not working properly and the contact information on the website not having been updated.
Your order was never registered, which is why you didn't receive a confirmation email. At the same time, your PayPal account was booked - which is a serious technical issue we're now looking into.
You will receive a full refund immediately after the beginning of the business day tomorrow. At the same time, we will check with the warehouse if the products you tried to order are available. If they are, you will receive them for free. If they're not available, we will find another way to compensate you.
We are terribly sorry about it all. We'll do our best to fix the problem as soon we can.
Not a complaint to make 😀
great price, free and fast delivery and product as expected in perfect condition
Would definitely recommend
June 20, 2015
Unprompted review
Reply from Perlago.com
Thanks Sarah for the great review and the five stars!
perlago
very happy with the service I recieved, very plesant to talk too, will order from them again
June 20, 2015
Unprompted review
Reply from Perlago.com
Thanks Geraldine for the great review. And of course we're super happy to hear you'll be back!
Good value
Good value, cheaper than any other site I tried, very reasonable postage costs an quick delivery. Will use again, would recommend. Thank you
June 19, 2015
Unprompted review
Reply from Perlago.com
Thanks Rebecca for the grand review and the five stars. We're very glad to hear you'll be back, and that you'd recommend us!
Excellent service
very dubious at first never hearing of this company before but excellent, regular contact regarding my order and only a couple of days for my order to arrive. Definitely use perlago again.
June 19, 2015
Unprompted review
Reply from Perlago.com
Hi Adele!
We're very glad to hear that our service is positively convincing like that. Feedback like this is absolutely priceless and very much appreciated.
Thank you for the great review, the five stars - and thanks in advance for coming back!
Great prices
Very competitively priced, cannot fault the service at all!
June 19, 2015
Unprompted review
Reply from Perlago.com
Thanks Laura for the review and the five stars :)
Excellent service
Bought as gift for my wife, she's very pleased. Excellent service and very fast delivery
June 19, 2015
Unprompted review
Reply from Perlago.com
Thank you for the review and the five stars!
Brilliant.
I will definitely buy from Perlago in the future. Prices brilliant, choices brilliant, delivery very fast.
June 19, 2015
Unprompted review
Reply from Perlago.com
Hi Anthony - thank you very much for the five stars. We're happy that everything worked out well and that you'll be back!
Efficient great value would use again
Great website easy to navigate. Great discounts on quality items. Really good prompt communications and received item really quickly well packaged- nothing to fault!! Thank you
June 19, 2015
Unprompted review
Reply from Perlago.com
Hi Wendy - great to get such detailed feedback. Thanks so much for the compliments and the five stars!
Excellent shopping experience, very straightforward and items as described arrived quickly.
I would definitely choose to shop with Perlago again. Effortless!
June 19, 2015
Unprompted review
Reply from Perlago.com
Thanks Martha for the great feedback and the five stars!
Bulgari Jasmin Noir perfume
A good firm to deal with and excellent delivery, would deal with them again.
June 13, 2015
Unprompted review
Reply from Perlago.com
Thanks for the review and the five stars. We're glad you'd consider coming back!
Perlago.com
Product as described, very quick service, well happy customer will definitely use again.
June 13, 2015
Unprompted review
Reply from Perlago.com
Hi Ron - thanks for the great review. We're very happy to hear you'll be back!
Good Value !
Great price and quick despatch; Only complaint jiffy bag far too large for item
June 12, 2015
Unprompted review
Reply from Perlago.com
Thanks David for the four stars - we'll talk to the warehouse to make sure we keep that from happening in the future!
Very pleased
Ordered Eternity perfume at a great price. Very quick delivery & well packaged. Great service.
June 12, 2015
Unprompted review
Reply from Perlago.com
Thanks Jeremy for the five stars and the great feedback!
Great service
If you want good service and great prices try this company. Outstanding.
June 12, 2015
Unprompted review
Reply from Perlago.com
Hi David,
Thanks a lot for the great review. It's really nice to see that all our hard work has paid off, and our service is working the way it should.
Thanks a lot for recommending us as well.
Have a great day!
The Perlago Customer Services team
Great service
Products are exactly as expected, service was quick with fast delivery.
June 12, 2015
Unprompted review
Reply from Perlago.com
Thanks for the feedback, Karen - great to hear everything worked out.
Hassle free, speedy service.
I ordered my Hugo Boss (Night) 100ml which was cheaper than everywhere else I looked.
Was delivered quickly & with no hassle.
Highly recommended.
June 8, 2015
Unprompted review
Reply from Perlago.com
Thanks Gary for the four stars!
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