Persil Service GmbH Reviews 

271
•
TrustScore 3.5 out of 5

3.3

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Company details

  1. Dry Cleaner

Written by the company

Professionell und unkompliziert. Wer seine Kleidung reinigen möchte, sollte sich bei der Textilpflege auf einen Experten verlassen. Aber warum die zu reinigende Kleidung in die nächste chemische Reinigung oder Wäscherei bringen? Es geht auch einfacher! Textilreinigung Online – So funktioniert’s Machen Sie sich unabhängig von den Öffnungszeiten der Reinigungen in Ihrer Nähe. Nutzen Sie den Wäscheservice unserer Online-Reinigung in bewährter Persil Service Online-Qualität.


Contact info

3.3

Average

TrustScore 3.5 out of 5

271 reviews

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3.3

All reviews

(271)

53 reviews in the last 12 months

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Rated 3 out of 5 stars

Professional service backed by routine but...

Professional service backed by routine.
The disappointment comes when they mess your order and you realize you got 6 shirts back but one does not belong to you and someone else got your shirt.
Persil Customer Service does not even reply to open issues.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Convenient!

Well, simply convenience. Before the time that Persil service was available at Bayer in Monheim, I brought my shirts to a local shop and I had to pick it up after. This was time taking and required a little detour. Also the payment took some additional time. Since Persil is available at work with, very importantly, 3 reliable pick-up times per week, Monday-Wednesday-Friday, I highly appreciate the convenience of drop off, pick up, automatic payment and swift turn around. If Persil would not be available at work, I would need to seek service from a different provider.

October 22, 2024
Unprompted review
Rated 1 out of 5 stars

Ridiculous and non-existent Customer Support

The Persil Service is only helpful as long as everything goes according to plans. Anything goes wrong, and they are simply not there with any support or guidance. The e-mails take weeks to respond to and there is absolutely no solution-orientation. Unless you use them for no-regret items, I would recommend not going for their services to save the headache.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Simply great!!!

What else can i ask for: put the laundry in the bag, drop it off in office and pick them in few days perfectly clean!!! 5 stars and more👍

August 18, 2023
Unprompted review
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