Personalise Wholesale Blanks Ltd Reviews 

139
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention that the clothing quality is completely unmatched, offering unique and wonderful designs that truly stand out. People are especially happy with the extensive range of items suitable for all ages and growing small businesses. Shoppers frequently note that the staff is exceptionally helpful, friendly, and always ready to assist with any questions or orders. Reviewers also love the super fast shipping and wonderful communication provided throughout the entire purchasing and delivery process. Consumers feel truly supported and eagerly recommend these reliable services to anyone looking for excellent crafting blanks.

What people talk about most

Quality

Customers report great satisfaction with the exceptional and unmatched product quality. Reviewers frequently... See more

Product

Reviewers highlight positive aspects of product quality, expressing immense satisfaction with the exceptional... See more

Staff

Users describe positive interactions with staff, noting that the team is extremely helpful and polite.... See more

Customer service

People report positive experiences with customer service, noting that support staff are exceptionally helpful... See more

Service

Consumers find service to be exceptionally positive, highlighting amazing quality and helpful assistance.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I make merch for my grandsons band The Spires. I purchase T-shirts from Ruby, the price and quality are unbeatable!!! Always fast service. Definitely recommend using them for all your clothing blanks... See more

Rated 5 out of 5 stars

From the second I found this company they have became my second family! The most helpful people and everything is always affordable. Not to mention the amazing quality of items and exclusive designs t... See more

Rated 5 out of 5 stars

The quality of the pyjamas I get from this wholesaler is unmatched from anywhere I’ve tried before. The customer service is exceptional and the shipping comes so quick with regular updates every step!... See more

Rated 5 out of 5 stars

Rubee is absolutely fantastic and her customer service is second to none. Wether purchasing one item or bulk, Rubee goes out of her way to help you choose the right product. All their products are... See more


Company details

  1. Wholesaler
  2. Clothing Wholesaler
  3. Novelties Wholesaler

Written by the company

We are a wholesaler for all blank items for crafters to personalise. Our HQ is in Glasgow and offer good range of items in all segments.


Contact info

4.8

Excellent

TrustScore 5 out of 5

139 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(139)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* supplier! Helpful, Fab products.

Ruby & the team are great!

Fantastic Product range of great quality blanks,clothing and prints. Sublimation items a dream to work with and always refreshing products for her customers.

Ruby and Pat always on hand to offer advice, help or search for new products you’re looking for. And have always been friendly on comms with them.

First class blank’s business and the team are AMAZING and nothing ever to much for them.

Thanks Guys 🤗

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fab,Fab,Fab

Fab, fab, fab!
I ordered when Rubee had an offer on as I had never ordered from the company before and I can say I wasn't disappointed with the items I received or the quality of the items. The onesies are a little on the large size but that's my fault as I should have down sized as my grandkids are only little midgets for their ages 🤣, but the quality and feel of them are really good. What can I say about the sub pjs , well just WOW!! The quality of the material is just fab and they are super soft. I haven't subbed on them yet as I'm undecided on what design to put in them. But from seeing other people's work on their page, I know I won't be disappointed with how they sub. As for customer service, Rubee went above and beyond to help me, to the point of phoning me to help me with my enquiry. Delivery was within a week which I thought was reasonable with the amount of orders that the company would of had to have got through because of the deal that they had put on. Would I recommend, most definitely!! If you haven't tried this company then give them a go, the quality of the pyjamas is amazing and you won't be disappointed!

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and high quality products

Ruby has always been extremely helpful and accommodating. Her products are of a high quality and always dispatched quickly or collection is offered if local which luckily for me I am. I would definitely recommend this seller as trustworthy and reliable.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great supplier

Great supplier, good communication and brilliant customer service. Will defo use again!

September 18, 2024
Unprompted review
Rated 1 out of 5 stars

SHOCKING CUSTOMER SERVICE

Nice items, but wouldn't RECOMMEND this company to anyone, if you need to enquire about anything their customer SERVICE is ABSOLUTELY SHOCKING. Twice this has happened unless ure a mind reader of their policies Then what this Company does she puts it all over Social Media and BLOCKS you. Is that PROFESSIONAL???

September 24, 2024
Unprompted review
Personalise Wholesale Blanks Ltd logo

Reply from Personalise Wholesale Blanks Ltd

Thanks for your review but dont think you were responded rudely even once on all the 3 queries that you raised - first being timelines of dispatch of the orders - it was clearly mentioned on the product listing that the items were on pre-order and with an expected arrival date. You were then pointed to our returns policy on the website when asked for within an hour of sending an email and the last instance being today for asking for an invoice and you were asked to wait for 24-48 hours before we could respond back - none of the emails responses from our side were rude and simply stated facts which you failed to read when placing order with us.All the details were available on the website and no one really needs to be mind reader to make themselves aware of those and which if done would have avoided this scenario.

Rated 1 out of 5 stars

Horrible unprofessional people

After leaving a bad honest review. Rubee will blast you over their social media page to gain extra likes as they don't want to address the comment made. DONT DARE TRY TO STICK UP FOR YOURSELVES BECAUSE YOU WILL GET BLOCKED
That is NOT how to run a business. Their Facebook business page is so unprofessional, you can't ask a simple question without getting pounced on! I believe there are courses out there to gain better experience in customer services. I truly believe Rubee and her Husband would benefit from these.

Funny how it takes 48 hours to here back from an order query but it takes less than 6 hours to get a reply about a negative review in trust pilot

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible service & products

Absolutely could not fault the service or quality of products on offer. Owner goes above and beyond - rushing orders for me and ensuring that I've ordered the right thing when I've changed from my usual. Would not go anywhere else and will happily recommend to everyone!

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality pj sets

Great quality pj sets, staff are brilliant. Delivery timing is the best, can not fault the team at all. Always happy to help their customers

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

High quality products and servive

I've only placed a few orders so far but will order more in the near future..faultless service - super fast postage every time and great quality products. The seller is extremely helpful and is very passionate about her business and supplying nothing but the best quality

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Supplier

Always so helpful and able to answer any questions. Fast turnaround and brilliant quality items. Never had an issue and will continue to shop here.

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

I honestly can’t fault this company

I honestly can’t fault this company, messaged for help with an order and had organised and had my order ready within a few hours. Dtf is a dream to work with and I would highly recommend them! My first time ordering and it definitely won’t be the last!

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

I am so impressed with this company

I am so impressed with this company. I messaged Rubee yesterday about an order that I needed urgently & although she's on holiday she still took the time to ensure my order was delivered next day. So pleased with the DTF & the quality of the T Shirt. Will definitely be ordering from here again.

August 1, 2024
Unprompted review

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