personalizedwizard.com Reviews 

Hope to be able to update my review and increase my stars at least a bit, but so far this company is horribly show responding and dealing with a basic issue. It all started in November. I ordered an "ugly sweater" but it ended up being more like a lightweight sweatshirt material. I forgave that, but then the neck on it was 22+ inches, which is HUGE (equiv of 6X shirt size on a XL garment). It made it unwearable. I initially asked for a return/refund, but was told they don't do that. I finally conceded to swap for a size Large garment in hopes it would be a little better. I was told I would receive tracking info for the garment. That has been several weeks ago, and frankly I get the feeling I was just paid lip service in hopes I go away, being this process has taken 2 months up to this point and I haven't heard anything further. If I'm wrong and I actually receive tracking info (and ultimately the replacement garment), I will update my review.

This company advertised a product as a sweater. I purchased it, and it arrived 2 weeks later. When I received it, it wasn't even a sweater. It was a heavy sports fabric. The image that was supposed to be sewn on the sweater was simply printed on it instead with very low resolution. The size was comically large. I have attempted 4 times now to return and get a refund for this product. Each time I try to return it, they act like it is a negotiation and offer a pittance of % off the order price. Each time I tell them I want 100% refund. At first they offered 10% off, then 20%, then 30%, then 50%.

This company sells terrible and overpriced goods and then harasses and makes it impossible to return them after they finally arrive.

They don’t even deserve one star I ordered a Christmas ugly sweater it took about a month to arrive and when it did it wasn’t even a sweater looks like a Pajama shirt way to big and they will not refund my money worst business ever!!!!

I WISH I could give 0 stars. This website is a scam and I truly feel like an idiot for falling for it. I ordered an "ugly Christmas Sweater" at the beginning of December and it has still not arrived. I've contacted customer service, first off to finally receive a tracking number and confirmation but also to ask why I haven't received my order. I've had shipments from Etsy arrive faster than this. They responded telling me to be patient and to have sympathy because of COVID. I'm sorry but it's been 6 weeks now and I've received all my late packages that were effected by COVID, so that's not an excuse. At this point I had requested, multiple times, for my money back and to understand their refund policy and they are blatantly refusing to give me my money back. I've filed a complaint on BBB and will be contacting the proper authorities to hopefully get this site shut down. Please don't be me and get sucked into this scam. Do not trust these people, where ever they are. Please keep in mind that they do not have a valid business address, they do not have a customer service phone number, they do not have a published refund/return policy and all their emails come in about 3 am which makes me think that they are actually overseas. DO NOT ORDER FROM THIS SITE!

I ordered a cup for a Christmas gift, Had not heard anything from the company about my order within 3 days after placing the order. I emailed 3 times with no response from them. I will say it is a scam. So disappointed and extremely aggravated. I gave 1 star, only cause you had to pick a star. They deserve negative 0.

It's a scam. I sent an email enquiring about my t-shirt and didn't receive a response. I ordered the shirt back in May. I'm out $28. I paid through PayPal. I saw the ad on Facebook. I'm disappointed because I really thought the t-shirt was cute. All I can say, is Karma is B****.

Amazing the amount of work they put into creating a bogus website. But I fell for it and they stole a few bucks from me. If these people could be found they should be imprisoned for 10 plus years. Low life ass holes.

5-10-20: Ordered a shirt.
6-20-20: Sent an email inquiry.
7-31-20: Still no shirt/ No response to my email.

Ordered a custom t-shirt as a gift and never received it. Emailed and no reply. Total scam. They advertise on Facebook so beware.

They're a scam and there are at least 2 more that look almost identical, pretending to sell personalized mugs and shirts with pets or friends on them. DO NOT give them ANY money!

No stars would be the choice if allowed. SCAM company. Did not receive my order. They went to a lot of trouble constructing the site with a huge inventory on sale, but don't be fooled, as unfortunately, I was.

The company must be a scam. Took my payment, and will not provide a response to my inquiries on my order status. Please do not purchase from this company or website

Paul

Purchased an item a couple of months ago after seeing an advert on Instagram. Other than an email confirming that my payment through paypal had been received, I didn't have any other correspondence. I emailed the company 4 or 5 times asking for confirmation that the item had been shipped and a tracking number but they completely ignored me. I've now opened a paypal dispute hoping to get my money back. Clearly a scam site.

Scam site created 2.27.2020. Fraudulent Instagram ad. Bought this customized shirt and was not created nor shipped for 30 days. I submitted a claim with PayPal and within five minutes I suddenly had a tracking code. Yeah, sure. I’m sure I will either not receive anything or the box will be empty. Scam tactics to prolong receiving so refund is harder to get

Update: I received the shirt after reporting them but the quality of the shirt did not match the site