Scammers , they dont send the passing certificate dispatch information later they ask you more money , never got the certificate delivered, customer care was extremely money minded . One should not us... See more
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Would not recommend false advertisement at its best and then when you pull them up on the issue they produce more lies. I passed my test last friday reached out on monday about an e certificate and wa... See more
Great to have the possibility of teating online. The exam itself was setup with fantastic live tech support (I had a few problems on my end and they helped to find solutions to each as they arose).... See more
It’s way much convenient to test this way, online at home, anytime you want. Only tricky part is you need to find a right environment to set camera in quiet and clean place to show everything is clear... See more
Company details
Written by the company
Personal Licence Online Examinations specialises in the provision of online examinations for the Level 2 Award for Personal Licence Holders alongside services, DBS checks, Personal Licence applications and Premises Licence applications.
Contact info
Unit 7, Trident Business Park , CV11 4PN, NUNEATON, United States
- 02030261635
- info@personallicence.co.uk
- personallicence.co.uk
Hasn’t replied to negative reviews
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Asking money to give certificate after passing
Scammers , they dont send the passing certificate dispatch information later they ask you more money , never got the certificate delivered, customer care was extremely money minded . One should not use their platform
Would not recommend false advertisement…
Would not recommend false advertisement at its best and then when you pull them up on the issue they produce more lies. I passed my test last friday reached out on monday about an e certificate and was told they would request one and would be with me in 48 hours at the most and the physical certificate will be with me in two weeks. Today is now saturday and i decided to reach back out as it gas clearly been more than 48 hours and was then told it takes 7 - 10 days this is false advertisement at its best because when you oay for flexi you get instant results within 24 hours it took me three days to get my results and then it says e certificates available on request 24 hours which in has now been a week since the test has been done. Stay away at all cost if you are try to meet a dead line they will screw you over
Appalling experience
Appalling experience. Booked exam slot, no link sent. Complained, they said they had a problem, but would be sorted later. Booked another slot and the same thing happened.

Reply from Personal Licence Online Examinations
Paid for exam/scam
Paid for exam. Oddly very easy and straight forward to take my money!
Called and booked for 10am this morning.
Got no confirmation and no invite to take exam.
Called.
Emailed
Called
Emailed
Then got a reply apologising and told I got book for 1pm onwards.
Emailed to book 1pm
And just had more time wasted..
Think this must be a scam!

Reply from Personal Licence Online Examinations
great course and very easy to access…
great course and very easy to access and operate.
Highly Recommended
Really good website. Very informative and user friendly. Modules really well set out. And the practice exam was invaluable. Very highly recommended all round.
I had technical issues but was helped…
I had technical issues but was helped through it to complete my exam
Have to pay £19.99 for certificate
Course and exam was as expected.
Wasn’t expecting to be unable to print my certificate as it is password protected.
I had to pay an extra £19.99 for a hard copy to send to our local council or you can pay an extra £120 for them to process it.
There are to many hidden charges that are not fully explained when you accept the course.
Also when you accept the course they tell you that when you pass you will receive your certificate within 24hours, when you do pass you receive a email stating you will have to wait for your certificate for 3-5 working days.
Have to pay £19.99 for certificate
Course and exam was as expected
Wasn’t expecting to be unable to print my certificate as it is password protected
I had to pay an extra £19.99 for a hard copy to send to our local council
Also on all information it stated certificate could be downloaded 24 hours after exam this was not true after the exam the email states 3-5days until certificate is emailed
The company was absolutely amazing so…
The company was absolutely amazing so helpful even when my computer wouldn't work really helpful friendly staff would highly recommend using this company I definitely will be using them again
using the personal licence company was…
using the personal licence company was easy to use however getting a copy of the certificate is problematic
The mock exam is fantastic and helpful
The mock exam is fantastic and helpful. However, the exam is better taken with a good internet connection.
Great services
Great services, they were so helpful throughout the process from start to finish. The customer services were so friendly and made me feel at ease. I would definitely recommend.
I absolutely loved doing this course.
I absolutely loved doing this course.
Knew alot of the information already due to my current job but to know everything else I do now was actually really interesting to learn.
100% recommended.
Brilliant price too especially when it lasts a lifetime xxx
Excellent service
Excellent service. Enables relaxed exam atmosphere in your own surroundings 👍
Slow for results and certificate but definitely recommend
One of the reasons I chose this company was the "Pay Later" financing.
The other was that it was online.
The course is absolutely brilliant and the ability to have the exam online was even better.
Booking the exam was a breeze! Setting up for the exam, not so much.
The exam room check was incredibly confusing, so much that I thought I had made a mistake of which the moderator provider was unhelpful.
It took a week to get my e-certificate and I'm still waiting on the physical copy (not included in the cost).
But, honestly, now I have my personal licence in my hand, the certificate from the council, and a printed e-certificate in my qualifications folder!
Very happy with the convenience but the website advertises speed that they didn't provide.
Great communication ,
Great communication, very quick on answering emails if you have a question plus on phone people were very helpful , the mock exam was really good , on line pep was really useful. Thank you
Fantastic experience with these guys
Fantastic experience with these guys. Picked up the phone immediately on numerous occasions and explained everything so clearly to me. Wouldn't hesitate to use this company again. Thanks so much
My experience was great
My experience was brilliant, the staff was brilliant, very concise and very helpful. Any questions I had I could get in touch with no problems and they contacted me back within a day. Very very satisfied.
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