Personal Money Store Reviews 

134
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I applied for a loan to help with Christmas expenses yesterday. I was immediately matched with a lender within 5 minutes. The approval process took roughly 30 minutes over the phone and I was approved... See more

Company replied

Rated 1 out of 5 stars

Full of crap. Was told that I was approved when I asked more questions the guy was ride said he was going to cancel the loan and hung up on me. I will not recommended you guy.

Rated 4 out of 5 stars

Went through a ten minute application process just to get denied, you suck. There should be some effort made to acknowledge ahead of time if a person will be denied before you make that person go thro... See more

Rated 5 out of 5 stars

Needed the higher loan option with payments for legal fees. Loan process was easy and secure the dollar amount on loan not worth the fees in my situation because it didn't fit my need. I checked off t... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Getting payday loans means getting cash quickly, solving a short-term financial problem, paying back the loan in a couple of weeks and getting on with life. Borrowers who understand this know that if you have an expense that hits at the wrong time, payday loans are an excellent way to stay out of financial water, keep a credit report intact and avoid future financial hardship. No one needs to take on long-term debt because of a short-term lack of liquid cash.


Contact info

3.8

Great

TrustScore 4 out of 5

134 reviews

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3.8

All reviews

(134)

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Rated 3 out of 5 stars

Customer service

Customer service needs to improve.

September 1, 2016
Unprompted review
Personal Money Store logo

Reply from Personal Money Store

Hi. Thanks for your feedback. Do you mind telling us more about your experience so that we know what we can improve on? We really strive for a 5-star experience and would love to know how we could achieve that from you in the future. Thanks!

Rated 5 out of 5 stars

Great

I am going to recommend this site

September 1, 2016
Unprompted review
Personal Money Store logo

Reply from Personal Money Store

Thank you!

Rated 2 out of 5 stars

Just an ok experience for Check N Go through The Personal Money Store Center

This review is for the Check N Go business I was referred to through The Personal Money Store Center: I love the convience of doing everything online and being able to upload my documents right away through their website instead of faxing it. I did NOT like how you get the money within 24-48 hours because usually when someone applies for a payday loan it means they need the money now and if that's the case I could have just went to my local pay day loan center since I know that if I did I would be able to get the money I needed that day. I also did NOT enjoy how their customer service is NOT 24 hours since I was apparently missing information I couldn't get ahold of them till the next morning so I had to wait a total of 2 days for the cash I needed right away plus I had to wait a long time to get through the phone line just to let them know that I updated my loan and to process my loan when they can already see that I did through my online profile on their website therefore it was a waste of my time I will most likely loan with another local pay day company next time I need cash right away.

August 6, 2016
Unprompted review
Rated 4 out of 5 stars

thank you

Very helpful and fast.. Thank you for helping he fulfill my needs

August 4, 2016
Unprompted review
Personal Money Store logo

Reply from Personal Money Store

We're happy that we were able to help!

Rated 5 out of 5 stars

Fast service

I applied for a loan, was approved very quickly and the money was in my account within 24 hours. Very happy with the service!

July 27, 2016
Unprompted review
Personal Money Store logo

Reply from Personal Money Store

Thank you for your review!

Rated 5 out of 5 stars

Easy and Fast

I applied within minutes and had funds in my account the next day. No hassle, No false advertising. They are the company to go to when in need of fast cash.

July 27, 2016
Unprompted review
Rated 5 out of 5 stars

nobody better

Total attention to detail and perform a great job of communication and
listen to listen

July 22, 2016
Unprompted review
Personal Money Store logo

Reply from Personal Money Store

This is exactly what we love to hear. Thanks so much!

Rated 4 out of 5 stars

Satisfied

Simple and accompanied

June 29, 2016
Unprompted review
Personal Money Store logo

Reply from Personal Money Store

I'm happy to hear that your experience with us went so well. I couldn't help noticing that you gave us only a 4-star rating. Was there anything that we could do to make your experience better and ensure that we are giving you 5-Star service in the future?

Rated 4 out of 5 stars

customer services

Great service! Very helpful and attentive. I was amazed at the speed of service. The two people who helped me at different times were cordial and efficient. Thank you!

June 28, 2016
Unprompted review
Personal Money Store logo

Reply from Personal Money Store

I'm glad to hear that we were able to meet your service needs. I couldn't help noticing that you gave us only a 4-star rating. Was there anything that we could do to make your experience better and ensure that we are giving you 5-Star service in the future?

Rated 2 out of 5 stars

Site is alright

Site is alright but would be nice if it would not send you to a bunch of other sites

June 28, 2016
Unprompted review
Personal Money Store logo

Reply from Personal Money Store

Thank you for your review. Since we are not a direct lender, and instead utilize a network of reliable lenders, we are required to redirect you to the lender that best matches your request.

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