If I could give zero stars I would.Placed order last Thurs to be here for Valentine's on Monday (2-3) business days, tracked on Monday to find it was still being processed and was told that was due to... See more
Company replied
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I came across this website when looking for a personalised present for my nephew and have been very pleased with my online order. Great range of products and at a reasonable value. My item arrived pro... See more
I emailed them with concerns about the size of the item I was going to receive after taking another look at my order. and personal prezzies were only happy to help they were very helpful and would def... See more
Company replied
Did not deliver item, no tracking updates provided, do not respond to messages or emails. A huge disappointment as ordered for a present!
Company details
Written by the company
Our goal is to help customers find unique and memorable gifts for their friends and loved ones. Leaving them with something that can be cherished forever and was designed by you.
Contact info
United Kingdom
- info@personalprezzies.com
- personalprezzies.com
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Do not trust this company
Further to my previous review, Luke from Personal Prezzies is not responding to any correspondence and has left us unpaid, contrary to what he promised.
May 1, 2023
Unprompted review
SCAM
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM!
Placed an order with them, they took my money and now won't reply
January 25, 2023
Unprompted review
Did not deliver item
Did not deliver item, no tracking updates provided, do not respond to messages or emails.
A huge disappointment as ordered for a present!
January 14, 2023
Do not order from this website
Do not order from this website, I placed an order on 14/12/22 and it still hasn’t been dispatched 4 weeks later, but my money was taken swiftly!!
December 14, 2022
Unprompted review
Still not arrived or even been shipped…
Still not arrived or even been shipped 7 days after i paid for express delivery.
January 14, 2023
I have not received my order
I have not received my order, and this company does not reply to my messages I want a refund Elaine williams
November 18, 2022
Unprompted review
I ordered personalised golf balls with…
I ordered personalised golf balls with my own design late on a Monday evening and paid for standard delivery so was not expecting a delivery on Friday! Amazing quick service with a great quality product would highly recommend personal prezzies
August 8, 2022
Lovely design but
Lovely design. Arrived on time but my delivery cost was almost as much as the item itself, almost doubled the price. The lettering also doesn't stand out very well, have to really look hard to make out what it says.
July 25, 2022
Had to cancel order
I ordered a candle over a month ago, and had no response to my email asking where it was. They did respond quickly via the web chat and have offered me a full refund and were very polite. Shame though as I did want the candle.
April 28, 2022
Unprompted review
If I could give zero stars I…
If I could give zero stars I would.Placed order last Thurs to be here for Valentine's on Monday (2-3) business days, tracked on Monday to find it was still being processed and was told that was due to it being an outside supplier. On Tuesday after complaining I was told it had been sent out and should be with me shortly. Wednesday I was told they had run out of labels and order was cancelled. If I'd been told truth on Monday I could have arranged for something else.
February 17, 2022
Reply from Personal Prezzies
Hi Angus, we're very sorry we weren't able to fulfill this order for you. As mentioned in the email communications this was out of our control due to a supplier error and we've issued a full refund. Apologies again for an inconvenience caused here. Many thanks, P.P Team.
I'm still waiting for my order
February 8, 2022
Brought for my son and future daughter…
Brought for my son and future daughter in law for their wedding day. Lovely knife engraving is lovely, fast service just disappointed it didn't come in a fancy box to give them
January 26, 2022
All the glass bottles of beer and rum…
All the glass bottles of beer and rum was broken on delivery
I emailed yourself and never got a reply
December 28, 2021
Reply from Personal Prezzies
Hi Sarah, first of all I'm really sorry to hear your items were not delivered in one piece. We did go back to your mail on the 19th December, requesting pictures to get this resolved, however we have unfortunately not received any. We will email you directly again now to try and resolve this. Many thanks, PP Team.
Excellent service and will definitely…
Excellent service and will definitely recommend and use them again .
A little pricey though .
December 13, 2021
Very good
Very good. I'm pleased with this. Well packaged and ideal for a secret santa present!
November 27, 2021
Reply from Personal Prezzies
Hi Sarah,
Thank you for taking the time to review your experience with us. We're really pleased you're happy with everything and hope to find you a personalised gift in the future!
Very happy customer
Ordered some gifts for the wife's birthday and she loved it! The customer service was amazing and delivery was swift. I'm a very happy customer and it will certainly be my go-to when buying presents !
November 17, 2021
Unprompted review
Reply from Personal Prezzies
Hi Yacine, we're thrilled your wife loved her gift and it was delivered on time. We look forward to assisting you on Personal Prezzies again soon!
Happy customer
This is the first time I’ve shopped here and have to say I’m really pleased. I bought a personalised chopping board for my daughter and her partner and they were so delighted with it. It arrived quicker than I expected for a personalised item too, and at a reasonable price. I’ve recommended to my friends.
September 14, 2021
Unprompted review
Amazing customer service
I emailed them with concerns about the size of the item I was going to receive after taking another look at my order. and personal prezzies were only happy to help they were very helpful and would definitely recommend them. the item came perfectly packed and ontime would definitely buy off them again
September 13, 2021
Reply from Personal Prezzies
Hi Darren, we're really pleased to hear you were happy with your order and experience buying from us. The feedback is very much appreciated and we look forward to helping you find a personalised gift again soon!
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