I’ve used Persona a couple years ago and realize how much I’ve been missing out on a number of vitamins and supplements that my body should have. I’m also excited to try out the exercise related as... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been with Persona Vitamin Packs since April 2023, and let me tell you, my body’s saying “thank you, next” to feeling sluggish! These personalized packs are like my daily glow-up in a pouch—tailor... See more
Company replied
I've tried a few different services and I had a tried a true that I compared everything to. None has surpassed my original like Persona. It costs about the same yet I feel better and more heard then j... See more
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I had such a great call with Persona Nutrition. We talked through where I am with my health, what’s been going on with my body, and which supplements would actually support me—and which ones I didn’... See more
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Company details
- Fitness and Nutrition Service
- Herbal Medicine Store
- Nutritionist
- Pharmacy
- Sports Nutrition Store
- Vitamin and Supplements Store
About Persona
Written by the company
Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities.
Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change.
Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling.
With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine.
Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time.
Free Shipping*
Enjoy the convenience of daily vitamin packs delivered to your door.
*We offer free shipping for orders above $50.
Contact info
35131 SE Douglas St, Unit 110, 98065, Snoqualmie, United States
- 1-800-983-3887
- customercare@personanutrition.com
- personanutrition.com
4.4
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I love their vitamins especially the…
I love their vitamins especially the sleep slumber pack. They always ship on time and they are high in quality.
June 10, 2025
Unprompted review
Reply from Persona
Hi Aaron!
Thanks for taking the time to leave a review! I see you've been with us for quite a while and we truly appreciate it. We are here to help!
Warm Regards,
Lori G.
Gave no help to my problem
Gave no help to my problem, treated as a matter of fact. Will stop doing business with them.
April 26, 2025
Reply from Persona
Hi Shannon,
It looks like your order had already been produced by the time you reached out to our team. As all orders are personalized, we cannot cancel or refund once an order has been produced for a customer per their selections. We do send a reminder email in advance so our customers have the time to cancel or change their orders prior to when it invoices. I am sorry for your upset.
Warm Regards,
Karina C.
Lori was excellent
Lori was excellent. A pleasure to work with. Very prompt and helpful!
June 9, 2025
Unprompted review
Reply from Persona
Hi Chris!
Thanks for your kind words about your experience with Lori! I'm happy to hear she handled your concern promptly. Our team is here to support you on your health journey. Don't hesitate to reach out if you have any questions or concerns.
Warm Regards,
Thao H.
Lori was very helpful and answered all…
Lori was very helpful and answered all of my questions with ease!
June 9, 2025
Unprompted review
Reply from Persona
Hi Jesseca,
Thank you for letting us know that Lori handled your concerns! We are here to support you along your health journey so please reach out any time you have questions. Thank you for choosing Persona!
Warm Regards,
Karina C.
Brutal shipping times for the price
I ordered my packs on time and still went 9 days without vitamins. When I reached out to customer service they didn't seem to care gave me 15% off. It takes me a solid month to feel normal when starting vitamins to have a gap in the time I have them and go with out is not conducive to maintain health. The vitamins themselves are amazing. Customer support was quick and timely
I just feel like when your paying 150/month for vitamins they should be there and on time. If my payment was late there would be major issues.
April 20, 2025
Reply from Persona
Hi Cardia,
We appreciate you taking the time to let us know about your concern. I have looked at your account and will email you directly to let you know what I found.
Warm Regards,
Lori G.
No changes
I feel like I didn't feel or see any changes. I even workout and don't feel energized during my workouts.
April 26, 2025
Reply from Persona
Hi Tish,
Thanks for taking the time to leave a review. While some supplements are fast acting, like those for sleep, most supplements do take 60-90 days for your body to become accustomed to the change. We do recommend consistent supplementation for a few months to see the changes. Additionally, if you are interested, our nutritionists offer complimentary consultations to help our customers make changes or discuss any questions.
https://www.personanutrition.com/book-appointment
Warm Regards,
Thao H.
My representative was kind and patient…
My representative was kind and patient and very helpful.
June 6, 2025
Unprompted review
Reply from Persona
Hi Suzann,
Thanks for letting us know you received kind and patient attention from our agent. We are here to support you on your health journey so please do not ever hesitate to reach out!
Warm Regards,
Karina C.
Reply from Persona
Hi Marvin,
Thank you for your review. What can we do to earn a 5 star review from you?
Warm Regards,
Lori C.
Karina C with Persona is a true GEM!!
Karina C with Persona is a true GEM!!! I had originally requested to be charge for one additional type of vitamins, and instead of charging for just those vitamin, instead the previous agent canceled my entire order, and now I'm waiting for those funds to be returned before I can place my order again! Fortunately, I called in to Karina C and she understood my concerns and devised a plan for us to follow up to get this taken care of with the same discount! Karina sent me her details to follow up, and not only was she efficient, but hilarious, knowledgeable, and kind! I look forward to working with Karina in the future! Kind regards, Stacy O-T
May 29, 2025
Unprompted review
Reply from Persona
Hi Stacy!
We are so happy to hear you received excellent care from Karina, and also not at all surprised! She will ensure that order gets placed for you and all is exactly as you wish.
Have a great week!
Warm Regards,
Thao H.
I love that I'm taking the supplements
I love that I'm taking the supplements. I always wanted to give a try. So far I'm still happy with the choice.
April 17, 2025
Reply from Persona
Hi Uliana,
Thank you for your review! We are happy to have you here at Persona and our team is ready to assist with any questions or concerns.
Warm Regards,
Lori C.
Speedy action
Lori was able to take action and correct the issue right away
May 29, 2025
Unprompted review
Reply from Persona
Hi Sherief,
Thanks for letting us know Lori was able to assist you and handled your concern promptly. Our team is here to assist you on your health journey so please don't hesitate to reach back out if we can help in any way.
Warm Regards,
Karina C.
My favorite vitamins
My favorite vitamins, might have to adjust the dosage of some supplements with similar ingredients. Overall, pleased with the product!
April 8, 2025
Reply from Persona
Hi Olivia!
Thanks for your review! We are happy to hear you are pleased with your supplements! If you would like to speak with one of our nutritionists regarding any adjustments to your packs, our team would be happy to help. They offer complimentary consultations, which you can book from our website. Or you are always free to reach out and we will assist!
Warm Regards,
Thao H.
Great customer service and Lori is…
Great customer service and Lori is always helpful
May 27, 2025
Unprompted review
Reply from Persona
Hi Peter,
Thank you for your kind words about your experience with Lori. We appreciate hearing from you and I will be sure to let her know you had nice things to say about the care you received. Thank you, again!
Warm Regards,
Karina C.
Order came extremely late
Order came extremely late. Was without vitamins for a whole week.
April 16, 2025
Reply from Persona
Hi Nicole,
I wish you had reached out to us so we could help. Sometimes there are delays with the carrier-which clearly are not our fault-but we will always make things right for the customer when there is an issue or delay. We have exceptional customer service.
If you have a concern in the future, please reach out to us.
Warm Regards,
Lori G.
Very informative and a great customer…
Very informative and a great customer service representative for your company
May 27, 2025
Unprompted review
Reply from Persona
Hi Jon,
Thank you for your review! We are happy to hear you received excellent customer service. If we can help in any other way, please do not hesitate to reach back out to us.
Warm Regards,
Lori G.
Been trying to cancel my subscription
Been trying to cancel my subscription. Not able to via online. Calling and no one answers. I leave voicemails. Chat isn't an option as all the agents are always "offline"
Will have to reach out to BBB to get resolution and get subscription canceled.
May 27, 2025
Reply from Persona
Hi Bridget,
We do handle cancellation requests which come in via email or missed chat tickets, but I have looked at your account and do see the account was cancelled 2 days ago. A confirmation of that cancellation was sent to the email on the account.
Warm Regards,
Lori C.
Traps you in a subscription
Note that they try to trap you in a subscription and make it hard to cancel. I tried to cancel, deleted my credit card, and was still somehow charged. Their products are fine, but it's a scam that they make it so easy to sign up and so hard to cancel, when there really should just be a button to cancel. The will not offer a refund either, even though I did not know I was going to be charged.
May 24, 2025
Unprompted review
Reply from Persona
Hi Alita,
We are a subscription-based service, and this is noted at checkout and also in your order, in the brochure. I do apologize if you were unaware of this. Your order date is always available on your dashboard and we do send a reminder email regarding the next order, prior to the invoice date. As neither a last name nor email were provided on this review, I am unable to verify whether the email properly sent as it should. If you'd like to reach out and ask for me, I will be happy to look into that for you.
Warm Regards,
Lori G.
Good customer support
Customer support really took the time to explain in details on the billing part that I had a confusion, and it was done in a timely fashion, great experience.
May 23, 2025
Unprompted review
Reply from Persona
Hi Sherry,
Thanks for leaving a review! We are happy to hear you received the customer care you needed and that your experience was positive.
Warm Regards,
Karina C.
Great customer service.
April 5, 2025
Reply from Persona
Hi Jeannette,
Thank you for letting us know you received excellent customer service by our team! We are here to help by phone, email or live chat, so please don't hesitate to reach out if we can help with anything else.
Warm Regards,
Karina C.
I wanted to take a moment to recognize…
I wanted to take a moment to recognize Lori for her outstanding performance. She has been very proactive and consistently on top of things, always responding in a timely manner. Her kindness and professionalism truly stand out, and she provides awesome customer service. Thank you, Lori, for your hard work and dedication!
May 20, 2025
Unprompted review
Reply from Persona
Hi Sean!
What a lovely review and acknowledgement of the assistance Lori provided to you. We appreciate hearing that our team is doing a great job and I will be sure to let her know you were pleased. We are here to assist our customers by phone, chat and email so please do not hesitate if you have any additional questions or concerns.
Warm Regards,
Karina C.
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