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Persona Reviews 10,177

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the personalized product, noting its effectiveness in improving energy levels, sleep, and overall well-being. Many appreciate the convenience of tailored daily packs and the high quality of the supplements, often highlighting the clean ingredients and noticeable positive changes. The customer service is consistently described as excellent, with staff members being helpful, responsive, and genuinely caring. However, some people were dissatisfied with packaging issues, such as vitamins leaking or packs being difficult to separate. A few other people also felt that the mobile website navigation could be annoying, and some experienced issues with incorrect orders or delayed shipments.

What people talk about most

Product

Reviewers mention positive feedback about product quality and personalization. Many customers appreciate the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being incredibly... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the responsiveness,... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the high quality of the vitamins and... See more

User experience

People report positive experiences with user experience. Many customers praise the ease of use, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used Persona a couple years ago and realize how much I’ve been missing out on a number of vitamins and supplements that my body should have. I’m also excited to try out the exercise related as... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Persona Vitamin Packs since April 2023, and let me tell you, my body’s saying “thank you, next” to feeling sluggish! These personalized packs are like my daily glow-up in a pouch—tailor... See more

Company replied

Rated 5 out of 5 stars

I've tried a few different services and I had a tried a true that I compared everything to. None has surpassed my original like Persona. It costs about the same yet I feel better and more heard then j... See more

Company replied

Rated 5 out of 5 stars

I had such a great call with Persona Nutrition. We talked through where I am with my health, what’s been going on with my body, and which supplements would actually support me—and which ones I didn’... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Herbal Medicine Store
  3. Nutritionist
  4. Pharmacy
  5. Sports Nutrition Store
  6. Vitamin and Supplements Store

About Persona

Written by the company

Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities.

Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change.

Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling.

With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine.

Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time.

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Enjoy the convenience of daily vitamin packs delivered to your door.
*We offer free shipping for orders above $50.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Rated 5 out of 5 stars

Good for beginners

The assessment makes it easy to start with a base to build off of. The add on's are great for those looking for extra support in specific areas if you know what you want. The overall experience is pleasant and very informative with the info links to each vitamin.

November 11, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Danielle,
Thanks for your wonderful review of your experience with Persona. We try hard to make the assessment easy and user friendly! We are happy to hear your overall experience has been pleasant and informative.
Warm Regards,
Thao H.

Rated 5 out of 5 stars

Great vitamins

Easy ordering
Nice packaging

November 10, 2025
Unprompted review
Persona logo

Reply from Persona

Hi TIffany,

Thanks for your review! We appreciate you letting us know you are having a great experience with Persona. If we can help in any way, please don't ever hesitate to reach out by phone, email or live chat. We are here to support you!

Warm Regards,
Lori G.

Rated 5 out of 5 stars

Persona gives me great energy

Persona gives me great energy, immunity and skin/hair!

November 8, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Kerri!

We are happy to hear your personalized supplements are helping you! We are here to support you if you have any questions or concerns.

Warm Regards,
Lori C.

Rated 1 out of 5 stars

Cancel anytime… not so much

They say “cancel anytime” but that’s not really true because you have to call to cancel, which I should not need to do, and you can only do that during their business hours. A great idea, not the best execution.

September 14, 2025
Persona logo

Reply from Persona

Hi Melinda,
Thank you for your note. Our team is always happy to cancel an account, per a customer's request from a voicemail, email, or chat. If you do not reach us, that is not a problem. We still handle the request.

Have a nice day!
Warm Regards,
Karina C.

Rated 5 out of 5 stars
Persona logo

Reply from Persona

Hi Charlotte,

Thank you so much for taking the time to share with us. We’re thrilled to hear the packs are doing their job. That’s exactly what we hope for every customer. Thank you for making us part of your health journey.

Cheers,
Karina C

Rated 4 out of 5 stars

Takes the time and research out of what supplements

Takes the time and research out of what supplements are appropriate

September 13, 2025
Persona logo

Reply from Persona

Hi Darcy,
We appreciate your review and are happy to hear you are seeing the value of our personalized service. Our supplements are geared towards what you need, based on your assessment. We are always happy to help make changes to your pack if you wish. Our nutritionists also offer complimentary consultations to answer any questions.
Have a great week!
Warm Regards,
Lori G.

Rated 5 out of 5 stars

For several years I've taken the same…

For several years I've taken the same vitamin. And lately I wonder why. When it doesn't seem like it was doing anything. Then I found Persona, took the quiz, and started taking them. What a game changer! I feel like I'm taking something that is doing so much for me. I'm impressed with the difference they make. Definitely worth it. Definitely recommend it.

September 3, 2025
Persona logo

Reply from Persona

Hi Tracey,
It makes us so happy to hear this. Thank you for taking the time to share your experience. Finding the right vitamins can make such a difference, and we’re thrilled you’re feeling the results. Thank you for trusting Persona to support your health.

Warm Regards,
Thao H.

Rated 5 out of 5 stars

These supplements are fabulous

These supplements are fabulous. I do want to change some- some are large, horse-pills.
The pills that help me sleep really work! I get a really good 7,8 hours.

October 18, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Tiffany,
We are happy to hear you love your supplements and are sleeping so well! That is wonderful news!
Our team will be happy to help make adjustments to your pack with you so it better fits your preferences. Please feel free to schedule a complimentary call with our nutrition team and they will look at your pack with you.
https://www.personanutrition.com/book-appointment/

Warm Regards,
Karina C.

Rated 5 out of 5 stars

Friendly and helpful

Friendly, helpful, and quick

October 17, 2025
Unprompted review
Persona logo

Reply from Persona

Hi there,

Thank you for your review! I am happy to hear you had a great experience with our team and they handled your need quickly!

Warm Regards,
Thao H.

Rated 5 out of 5 stars

Friendly and answered all my questions

Friendly and answered all my questions. Feels great to know you can always request to speak to a professional about all your concerns. :)

October 16, 2025
Unprompted review
Persona logo

Reply from Persona

Hi there!
Thanks for taking the time to leave us a review. We are happy to hear you are receiving the kind of care you deserve to receive. We are here to support you along your health journey. Please reach out if you have any questions or concerns.

Warm Regards,
Lori G.

Rated 5 out of 5 stars

did exactly what i needed it to do

did exactly what i needed it to do. great packaging.

September 4, 2025
Persona logo

Reply from Persona

Hi Holly!
Thanks for your review! We are happy to hear you are enjoying your personalized supplements from Persona! We are here to help if you have any questions or concerns!

Warm Regards,
Lori G.

Rated 1 out of 5 stars

Very expensive

Very expensive, did not see any results and can’t continue to pay $200+ for vitamins

September 3, 2025
Persona logo

Reply from Persona

Hi Bobbi Jo-

Thanks for your review.

Your monthly pack is no where near that figure. It looks like you had a coupon selected which provided three month supply, with a discount, for your reorder. If you want single month orders, that is perfectly fine, of course. Please reach out and let us know! We are happy to help.

Warm Regards,
Lori C.

Rated 5 out of 5 stars

Karina was extremely knowledgeable and empathic to…

Extremely knowledgeable and empathic to my needs as a premenopausal woman! I am very excited to see the benefits of my new packet.

October 14, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Betsey,

Thank you for letting us know of your positive experience with Karina. I will be sure to share your kind words with her. Our team is here to help if you have any additional questions or concerns.

Warm Regards,
Thao H.

Rated 5 out of 5 stars

great service

great service! easy process.

August 26, 2025
Persona logo

Reply from Persona

Hi Jimmy,
Thanks for your review. Please don't hesitate if we can help in any other way.

Warm Regards,
Karina C.

Rated 4 out of 5 stars

Love the customized wellness

Love the customized wellness. I feel better about myself knowing I’m getting the vitamins my body needs.

August 18, 2025
Persona logo

Reply from Persona

Hi Eden,
Thanks for your review! We are glad to hear you are enjoying your personalized supplement packs. Our team is here to support you on your wellness journey. If you have any questions about your pack or need assistance, please do not ever hesitate to reach out.

Warm Regards,
Thao H.

Rated 5 out of 5 stars

Friendly and handled my problem fast…

Friendly and handled my problem fast and efficiently.

October 3, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Edwina,
Thanks for your review! We are happy to hear you received fast and efficient service from our team. If we can help in any other way, please let us know.

Warm Regards,
Lori C.

Rated 3 out of 5 stars

Supplements quality decreased compared…

Supplements quality decreased compared to 4 years ago. Also, you removed 5htp one of your all time best.

August 22, 2025
Persona logo

Reply from Persona

Hi Edgar,

Thank you for your review. I am sorry to hear of your upset regarding 5HTP, which was discontinued many years ago. We base all our offerings on current peer reviewed research. Our research and development team is working hard on new items and new custom blends all the time. If you feel your packs are missing the mark, our nutrition team would love to connect with you and see if there are some changed we could help you make to better suit your needs.

Warm Regards,
Karina C.

Rated 5 out of 5 stars

Thao was very responsive and was able…

Thao was very responsive and was able to help me delay my next order

October 2, 2025
Unprompted review
Persona logo

Reply from Persona

Hi LIsa,
Thanks for your review and kind words about your experience with Thao. I will let her know! We are here for you if you have any additional questions or concerns!

Warm Regards,
Lori C.

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