Personnel Concepts Reviews 

335
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

They had been harassing me for months attempting to collect info about my company, after I placed an order. They refused to send the laminated poster if I didn't answer to there questions. I just can... See more

Rated 1 out of 5 stars

Bought one poster many years ago and then simply downloaded free workplace posters as my company slowly downsized. Now this Personnel Concepts is writing to one of my employees that opened their own... See more

Rated 5 out of 5 stars

I called this morning and spoke to an employee name Dennis. I was calling for Osorio TIres. He was very attentive and asked me questions. The outcome was excellent. He took care of the situation. I w... See more

Company replied

Rated 1 out of 5 stars

This company is unethical, sleazy, unprofessional and a scam. I ordered a labor poster from them after getting mail that it was needed for my small business (only myself working there), then got a cal... See more

Company details

  1. Home Services

Information provided by various external sources

Personnel Concepts is the industry authority in federal and state labor law poster compliance products. We've spent the past 28-plus years developing new ways to help employers like you comply with the latest labor laws and safety regulations. From our innovative Space Saver All-On-One Posters to our workplace safety and HR recordkeeping products, we help protect your company from government fines, employee lawsuits, and other costly consequences associated with non-compliance.


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1.6

Bad

TrustScore 1.5 out of 5

335 reviews

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1.6

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(335)

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Rated 1 out of 5 stars

AVOID AVOID AVOID

Please, do yourself a favor and avoid this company at all cost! They're a total scam! They advertise low cost all in one posters, then put high pressure on you to spend hundreds to upgrade. Then they will call you several times a week in an attempt to sell you more unnecessary displays. These people are not honest.

October 6, 2020
Unprompted review
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Reply from Personnel Concepts

Hello Jeff,

We apologize about that experience, we offer subscription services for year-long compliance. However, we understand and apologize for overwhelming contact in offering this service. Please email us so we may resolve this matter if still needed at customer_relations@personnelconcepts.com.

Rated 1 out of 5 stars

They are the most disrespectful group…

They are the most disrespectful group of people and to find out they are just trying to scare you into buying their products (sickening). Do your research and DO NOT use this company....there are better services and tools out there to help you stay compliant. DON'T trust this company or its people!

October 2, 2020
Unprompted review
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Reply from Personnel Concepts

Hello,

We apologize for your negative experience. If there are any unresolved issues regarding the poster updates, please reach out to us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

They are a total scam

They are a total scam, they made me order posters which i did because i was dumb and tells me that it cost $19.99 and then when i got an invoice from them, they wanted me to pay $392. Of course that caused an alarm in my head. Then they never send me the posters so i didn't pay them. Afterwards, they sent me to the debt collectors. Like what the heck, i never got my posters and yet they proceeded to charge me still??!! This company is a scam should be out of business, not very trustworthy people.

September 28, 2020
Unprompted review
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Reply from Personnel Concepts

We would like to work with you to ensure your concerns are fully resolved. Please contact us via phone at 844-348-6924 or email us at pc_custservice@personnelconcepts.com. We look forward to supporting you soon.

Rated 1 out of 5 stars

Total scam

They keep shipping posters that we never ordered and then sending bills for $180+. I've called them but they insisted I ordered them and will not stop shipping posters.

September 11, 2020
Unprompted review
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Reply from Personnel Concepts

Hello Donald, we apologize for the confusion. Please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

Never received a single sign and now…

Never received a single sign and now they are trying to get us to renew. Total scam!

September 11, 2020
Unprompted review
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Reply from Personnel Concepts

Hello Heather, sorry you have not received your order. Please email us at Cust_service@personnelconcepts.com and we can look into it to ensure you receive it! Thank you.

Rated 1 out of 5 stars

Scammers all the way 😡

September 10, 2020
Unprompted review
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Reply from Personnel Concepts

We apologize for your recent negative experience. We have over 30 years in business and it’s our goal to assist employers about workplace laws and simplify the compliance process. Please email us at contact us via phone at 844-348-6924. Thank you.

Rated 5 out of 5 stars

They are complete scams

They are complete scams. Prey on small business owners. Constantly calling about past due when there is no past due. You people send out items then charge people without consent. Very very bad business. If i could give no stars i would.

September 9, 2020
Unprompted review
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Reply from Personnel Concepts

We are sorry to hear of your recent frustrations. We would like to work with you to ensure your concerns are fully resolved. Please contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

COMPLETE SCAM

COMPLETE SCAM. Dealing with an alleged order with this company has been an absolute nightmare. We were bullied into thinking a package of posters was a valid invoice (hundreds of dollars!!), when it wasn't. I never write reviews but I will make sure to never associate with Personell Concepts ever again. Run for the hills.

September 4, 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello,
We apologize for your bad experience. Please reach out if you have unresolved concerns at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

Personnel Concepts is a total scam

Personnel Concepts is a total scam. They prey on new business owners to purchase their documents when they are free of charge from the Department of Labor. They also send this info to you without consent and attempt to charge you for the items sent. I was recently told by Personnel Concepts that I would be sent to a third party collections agency as a result of items sent to me without my consent. When I offered to send the unopened unauthorized items back, I was advised that I could not. Do NOT by any means necessary use this company. Please do your own research of what is needed for your business that could be obtained free of charge.

September 4, 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

We are sorry to hear of your recent frustrations. We have over 30 years in business as the industry leader of labor law and HR compliance solutions. It’s our goal to assist employers about workplace laws and simplify the compliance process.

We would like to work with you to ensure your concerns are fully resolved. Please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

This company doesn’t even deserve one…

This company doesn’t even deserve one star. They sell posters you can get for free online or most local government buildings. I’ve asked to be taken off their mailing list twice now and they refuse. They send me products that I do not ask for and they charge me for them. Do not use this company. Do not listen to their scare tactics because they cannot fine you because they are not a government agency.

September 2, 2020
Unprompted review
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Reply from Personnel Concepts

Hello Nabil. We would be happy to assist you with your mail opt out request. Please call our customer service team so that they can update your account at 800-333-3795. We look forward to assisting you soon.

Rated 1 out of 5 stars

I returned a postcard for a "free" all…

I returned a postcard for a "free" all in one poster. After that, I received phone call, after phone call trying to get me to purchase subscription to get updates for something in the neighborhood of $200. I never authorized any purchase and am now being told I have an invoice due. Some days, they called my business 5-6 times. If I receive a shipment from them, I will be refusing the package and returning to sender. I never authorized anything to be sent. So frustrating...can't take no for an answer. What a scam!

Answer to reply: Yes, we did order the all in one poster. However, we are now getting calls that we owe an invoice for more posters and updates. This was not authorized by me or Chris. We paid for the original order and should not be billed for anything else.

August 27, 2020
Unprompted review
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Reply from Personnel Concepts

Hi Shaela. After a little research, it appears that someone named Chris Brashier mailed in an order form to us for a state and federal labor law poster. The poster was $4.95 and shipping was $5.95. The package was delivered August 1st. If you have more questions about your account, please contact our customer service team at 800-333-3795 and reference your order number 1006155444.

Rated 1 out of 5 stars

Reviews work saved me from a scam

I just got a call from you and then I googled your business and read all these reviews that you are a scam business. I just sent you an email saying I am not going to pay you $199 for the COVID19 poster and dont call me ever again.

August 26, 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hi Donna. We were lucky in catching your review before the order was shipped. We've gone ahead and cancelled it. In the future, it would be best to speak to our customer service team to ensure a higher level of service. If you have any additional questions, please contact the team at 800-333-3795 and reference your order number WP0908917.

Rated 1 out of 5 stars

Do not do business with this company

Do not do business with this company. Was charged $37.67 and never received anything. Tried calling their customer service number and go the message "number is no longer in service".

August 25, 2020
Unprompted review
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Reply from Personnel Concepts

Hi Ben. Our customer service team can be reached at 800-333-3795 or at pc_custservice@personnelconcepts.com

Rated 1 out of 5 stars

Their most recent scam . . .

Their most recent scam is to insist that companies get COVID-19 posters and some fake thing called a "digital" bundle about COVID-19 via email. They billed us for this so called digital bundle - which we never received - and they said they would keep calling until we paid for it. Do not do business with this company!

August 24, 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Our customer service team would be happy to provide you with a replacement shipment or directly email you your digital product. We can be reached at 800-333-3795 or at pc_custservice@personnelconcepts.com

Rated 1 out of 5 stars

A RIP OFF

A RIP OFF. I got a letter stating that I must display the labor laws in my non-profit and that the cost would be $11.62. I sent in to get the All in one poster for display. I then got a phone call several weeks later asking me questions about my employees and non-profit. I was told I had to have 9 posters in all and that they would be sending it out UPS and the cost upon delivery would be $225.92. I said okay, because I was lead to believe I must do this now. But come to find out I do not need to pay for these, they were all available for FREE at my states Department of Labor. They were insistent that I must have this or face fines. I will be refusing the package, now that I know they are over priced to the max, misleading and I have gotten my posters for FREE. $11.62 down the drain. Shame on this company!!!!

August 11, 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

We regret your recent frustration. To ensure full compliance with posting revisions and law changes, we contact customers and offer an upgrade to our subscription service. This service provides automatic poster updates, additional lawsuit prevention posters, quarterly newsletters, timely notification of significant law changes, and fine reimbursement guarantees.

We would like to work with you to ensure your concerns are fully resolved. Please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

This is a scam company

This is a scam company, NEVER EVER TRUST THEM.
Please stop sending mails and calling businesses if they as so! PLEASE!!!

August 11, 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello, we are sorry for the difficulty in getting removed from our contact list. Please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

Do not work with this company

Do not work with this company. They will harass you mercilessly even if you ask many times to be removed. Ive explained that the business is shut down many times and they just keep calling. The last rep actually implied that if I didn't hang up the posters I would be inspected and fined IN MY OWN HOME.

August 6, 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

Hello, we apologize for the negative experience. To remove you, please reach out to us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

Terrible company

Terrible company - they use fear and scare tactics to sell their products. They constantly harass via phone and mail to upsell. Buyer beware.

August 5, 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

We regret that you had a negative experience with our company. We would like to work with you to ensure your concerns are fully resolved. Please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

Scare Tactics and Harrassment

Scare Tactics and Harrassment-Placed my order July 20th through LaborLawPostersOnline.com. Turns out it is the same company. They still have not shipped 22 days later due to their DAILY calls trying to up-sell. They have been repeatedly told to simply ship what was ordered (the all-in-one state and federal poster advertised as meeting all requirements). They always start sounding aggressive at this time, threatening we are not in compliance. This happened to me last year also through Personnel Concepts (the reason I shopped elsewhere this year), but not to this degree. Today my assistant answered the phone and was told there is an issue with my payment, simply to get me on the phone. Then he admitted there is no issue with the payment, "telling" me very authoritatively "we need to get in compliance". Translation: order more products from them.

August 4, 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

We apologize it has been difficult to ship your poster out. So that we may address this, please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

Rated 1 out of 5 stars

If I could give negative stars they…

If I could give negative stars they would get -5 stars. They are the absolute worst to deal with. They should be charged with harassment. We made the mistake of ordering from them once and now they call us and try to make us think that it is the law that we order from them or we'll be prosecuted. I have hung up on them and they call back repeatedly. The worst company to deal with ever.

July 29, 2020
Unprompted review
Personnel Concepts logo

Reply from Personnel Concepts

We are sorry for any unfavorable experience that you may have had recently. To prevent customers from receiving government penalties, we contact them if a recent legislative change could affect their workplace. We do recognize, however, that some customers may find these notifications overwhelming.

We would like to work with you to ensure your concerns are fully resolved. Please email us at Customer_Relations@personnelconcepts.com or contact us via phone at 844-348-6924. Thank you.

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