While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.5

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(9)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Buying from this company is Hell

They sent me the wrong dress, and then refused to rectify the mistake without having to pay more!

Horrible, horrible experience, and store.
Like the other reviewers have said, money down the drain.

Buyer beware, DO NOT TRUST OR BUY FROM THIS STORE!

Its a scam.

October 29, 2014
Unprompted review
Rated 1 out of 5 stars

This company is a total disgrace!!!

They sent me the wrong dress!
Wrong colour and size and now they won't even reply to my multiple emails about exchanging it for the right one! Incompetent,unprofessional and dishonest are a few words that come to mind when l think of Persunmall!!!

October 7, 2014
Unprompted review
Rated 1 out of 5 stars

Horrible Customer Service from a Horrible Shop

Persunmall is just one giant scam. I had over $100 in credit points from their shop and I didn't use them for a few months. I come back to use them to order a present for my mother and they're all gone! There was no notification, no expiration date that they had spoken of or anything! I tried contacting them but half of their site links back to error messages and they won't respond to emails, facebook messages, or anything else for that matter! One of my friends ordered from their shop and her order didn't come in. They won't answer her emails so she can get her money back, if they'll even refund her any of it at all! Good luck to you if you're trying to get in touch with them because they don't answer!

July 29, 2014
Unprompted review
Rated 1 out of 5 stars

Horrible

I ordered a dress for the wedding. Arrived fast, without problem at customs. But the model arrived quite different from what appears in the website photos. It is made really badly, with poor materials, with the wires that come out. Among other things, I chose the option "Size customize" by paying 15$, but the dress arrived turns out to be 2 size larger than my measurements. Is a great disappointment! And I even cannot give it back! Unfortunately meanwhile my credit card was blocked by bank for the security reason. And customer service respond me that they can refund only at the same credit card. So I spent 105 euro (plus 30 for the tax) for the dress which go directly at garbage!

June 20, 2014
Unprompted review
Rated 1 out of 5 stars

It was a nightmarish experience!!!!

I bought a prom dress last year and....From looking like it was made by an eight year old to taking three weeks to arrive. Then it shows up damaged and oddly proportioned. I never got a refund as you have to spend fifty bucks to ship it back to China! Buyers Beware!

March 16, 2014
Unprompted review
Rated 5 out of 5 stars

Persunmall is afforable, great quality, and trendy!

Persunmall has a variety of styles, that's why I like their online store. Not only that, but they have affordable clothing and jewelry! I bought tights, a skirt, and a crop top! A whole outfit for under $30! They also have reasonable shipping, it took about 2 weeks to arrive, but it is coming from China! That's fast, usually other shops from China take up to a month. I'm definitely purchasing from them again!

February 15, 2014
Unprompted review
Rated 4 out of 5 stars

I think is a great online shop

What do you think about PersunMall? I really like it! They have great stuff, especially the clothes and shoes. You can also get customed dresses and shoes, which is great!

January 10, 2014
Unprompted review
Show reviews in all languages. (9 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look