Akkad Pest Control Reviews 

Extremely bad customer service and team coordination.

We have a yearly service contract and the following always happening:
-Customer service number (name Jen) never replying back.
-After plenty of calls Michael have promised to sent us the scheduled pest control routine checks dates and until now no response .
- Our service is indoor and outdoor and many times their team refused to do indoor service and they just leave
-Our yearly contract is paid and multiple times we were asked to pay for the service again

Definitely not continuing and do NOT recommend to anyone.

My pest control appointment has now been canceled for the seventh time, and on each occasion I was not notified in advance. This has caused significant inconvenience and wasted my time.

I have already raised this issue several times and have also spoken directly with a supervisor, but despite these discussions, the problem continues without any improvement.

This level of service is unacceptable. I request:

* An explanation for these repeated cancellations.
* A confirmed appointment that will be honored.
* Appropriate compensation or a service credit for the repeated inconvenience.
* Assurance that this issue will not happen again.

If this matter is not resolved promptly, I will consider escalating my complaint to the relevant consumer protection authorities.

Pure scam. Guy completed visit in 5 mins and since then chasing for follow up and not happened yet. Infact for the booked appontment got a message stating technicin is unwell. Proper scam in the name of the warranty. Avoid them at all costs

After receiving payment for the first visit they were fine but their 6 month warranty means nothing. 3 times they’ve arranged to come back and just haven’t turned up, their AI system is also shocking and a complete waste of time

Never go near this organisation. They are not interested in your project. Chased them over and over again. Promised a call back, never happened.
Complete waste of time.

Terrible experience. They were very punctual when collecting payment, but after that, the service became unreliable. The package included a 6-month warranty, yet they kept delaying visits and making excuses whenever follow-up service was requested. Multiple appointments were missed, often with last-minute excuses like “the staff is sick.”

It feels like they intentionally waste your time until the warranty period expires. I would not recommend trusting their warranty or after-service support.

If i can put 0 stars, i will. Multiple inconveniences created by this company. From horrible scheduling, to double booking, to no one contacting and arriving on your schedule, to multiple payment link error causing multiple payments, to being unresponsive on messages, calls, and emails, to not refunding the multiple payments as they say “did not receive it”. Roaches came back after 3days only!

For me just only the hassle, we removed everything from the kitchen, I don't know whether they spray water, nothing has happened..just waisted money! I never recommend this pest control.

Very disappointed with Akkad Pest Control. I had a 2:00 PM appointment and nobody contacted me, leaving me waiting and wasting my time. This is already the second time this has happened, which shows a clear lack of respect for customers’ time. Extremely frustrating experience.

I had Termites. They injected throughout the entire villa and garden. It's been less than a year and I have had 3 infestations since then.

Even though I have warranty with them I will not call them as their medicine is useless. It has not worked at all and even when they came the second time to spray the area the termites continued to move. I am now ripping out half my wooden floor. Absolutely useless, a waste of time and a lot of money!

Unlimitted service really appreciable..bt gel is not effective even after 3 sittings...

Great company work , eliminate all cockroaches from apartment thump up