Pest Control Supplies Reviews 

4,130
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

After reading on facebook nothing but 5 star reviews? I was encourage to purchase x3 units at £40 each x2 at a discounted price of £20 each..plus £19 shipping cost...Found out after they are s... See more

Rated 1 out of 5 stars

previously I ordered products from them with no issue, however recently i wanna to order certain products which are out of stock and need some further information regarding the products. unlike last t... See more

Rated 1 out of 5 stars

This company does not comply with its promises regarding guarantee of products - cannot be contacted by phone or email - assume that it has now ceased trading but is still taking orders - this is fr... See more

Rated 1 out of 5 stars

Brought a scarrer for squirrels. One unit became faulty and despite numerous emails and phone calls over the last month they have failed to respond. Even their contact telephone (not 0800) has been ch... See more

Company details

  1. Pest Control Service

Information provided by various external sources

Pest Control Supplies Ltd is a specialist online retailer of pest control products.


Contact info

1.0

Bad

TrustScore 1 out of 5

4K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.0

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(4,130)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Humane Mouse Trap

Brilliant They work
Got 4 of the little blighters in my garage.
All gone

P.S Read Charles' comment. How you hang and position the bait is critical to setting the trap. Just needs a bit of thought.

January 25, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic service, better than Amazon!

I have to admit I originally ordered these items from Amazon, and requested next day delivery. It didn't work, they didn't follow their own procedures and failed to make the delivery. I cancelled the order and found your website. You gave full flexibility options on where to leave the package if there was no one home. I was able to track the delivery down to the minute, and as it happened I was here anyway. I asked the driver what he would have done with the package if no one was home, and he would have followed the instructions I had given. Brilliant one day service!

Price was good, and the live capture trap is easy to set up. The trouble is that Jerry (sad, really, we've given the little fellow a name) has gone AWOL, as if he knew! There are no more telling traces, but we leave the trap close to his favourite hidey hole, just in case....

I have used these traps before with great success. I prefer to capture and transport mice, I'm a live and let live kind of person.

We also purchased the attractant gel, but we usually supplement this with a little something to sustain the chap. 'Pine nuts?' My wife's voice hit top A in disbelief. 'You are giving the mouse pine nuts?'

Enough of all that. Happy customer.

January 25, 2016
Unprompted review
Rated 5 out of 5 stars

mole Repeller

I was very pleased with the service from Pest Control Supplies the telephone was answered quickly and my order taken. The item arrived on time and now my Mole Repeller is working nicely in the garden , I just hope now that over the next few weeks it works and get rid of the mole or moles in my garden, we shall see!

January 25, 2016
Unprompted review
Rated 5 out of 5 stars

Very satisfied

My goods arrived very quickly and well packed. Very good price and time will tell if products actually work but I'm sure they will.

January 24, 2016
Unprompted review
Rated 5 out of 5 stars

WONDERFUL SERVICE

PURCHASE AND DELIVERY SERVICE WAS FAST AND EXCELLENT.
SADLY I ORDERED WRONG PRODUCT BUT RETURN WAS ACCEPTED, ACKNOWLEDGED AND REFUND MADE TO MY CREDIT CARD.

January 22, 2016
Unprompted review
Rated 5 out of 5 stars

Ratty gone

Ordered rat bait delivered the next week later rat found dead on lawn can't ask for any more

January 22, 2016
Unprompted review
Rated 5 out of 5 stars

Speedy service good prices

I ordered a flea bomb and had a choice of 1st or 2nd class post or courier. I chose 2nd class (delivery 2-3 days which I thought quite good enough). Ordered on a Thursday afternoon, here Saturday morning. Superb service. If the bomb works (and I've seen good write-ups) but I need another one in the future, then I'll be straight on line to this company. Some companies take days to take an item off the shelf and shove it in a box and despatch it. Not so this one. This company delivers. Oh and it came superbly well packaged

January 21, 2016
Unprompted review
Rated 5 out of 5 stars

Mouse Mesh

Fast Delivery, Items fully matched description. Very pleased. I recommend this supplier & product.

January 21, 2016
Unprompted review
Rated 5 out of 5 stars

Bed bug bomb

Excellent order / delivery service. Arrived less than 24 hrs after ordering.

Product used immediately (five days ago). Seems to have worked, but reserve final judgement in another couple of weeks.

I'm impressed with Pest Control Supplies and bed bug bomb.

January 21, 2016
Unprompted review
Rated 5 out of 5 stars

good service

The goods I ordered arrived promptly well packaged and were as described
What's not to like?

January 21, 2016
Unprompted review
Rated 5 out of 5 stars

Best value

I found from ordering to receiving deliverly very promt. Would recommend them to anyone.

January 21, 2016
Unprompted review
Rated 5 out of 5 stars

first rate service

great service and super fast delivery. arrived next day
and that was to n ireland. many thanks guys

January 20, 2016
Unprompted review
Rated 1 out of 5 stars

Failed on next day delivery and poor customer service

I ordered a can of woodworm treatment on a Wednesday morning and 8am for next day delivery. I needed it on the Saturday morning and had ordered it to my work so when it hadn't arrived on Friday afternoon I was concerned and contacted the customer services. I was told that it was my fault and if I wanted to return the treatment, once it had arrived, the cost would be on me to do so. I finally received it on Tuesday.

These days, when so many companies have such good, responsive online customer service, I find this level of service unacceptable. I would have expected for the customer service advisor to at least look into my order and check what could be done, but there was absolutely nothing in the way of customer care.

Definitely wouldn't shop here again. Plus their online payment form didn't work first time.

January 20, 2016
Unprompted review
Pest Control Supplies logo

Reply from Pest Control Supplies

Many thanks for your feedback. I have located your order and can see that you did not select to have your parcel delivered via next working day courier, you selected the slightly cheaper Royal Mail option. Unfortunately once a parcel has been dispatched via Royal Mail there is nothing we are able to do to speed up this delivery, so although we did investigate you order once you had contacted us we were unable to influence the delivery date. I apologies if you feel the level of service you received was unacceptable, however, in this instance circumstance were beyond our control.

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