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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers are really happy with the product, finding it highly effective in eliminating various pests like spiders, ants, and roaches. Many people appreciate the significant cost savings compared to professional pest control services, highlighting its affordability and ease of use. The convenience of applying the product themselves is also a frequently praised aspect, with many noting the quick and simple application process. However, some customers were not happy with the product's quality, reporting issues like defective sprayers that leaked or failed to mist properly. A few other people also felt that the product did not work as advertised, failing to solve their pest problems even after multiple applications. There were also mentions of dissatisfaction with the amount of product provided, which some found insufficient for their needs, and concerns about unexpected charges.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise its effectiveness in... See more

User experience

Reviewers mention positive feedback about user experience. Customers frequently highlight the product's ease... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the convenience and effectiveness,... See more

Quality

People report ambiguous experiences with quality. Many customers praise the product's effectiveness, noting... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the affordability, noting it's a fraction of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good program overall. That's the good part. Now for the challenges. The sprayer quality is suspect at best. I've had 3 so far. Two arrived dead, and the 3rd barely lasts a single application. Also... See more

Rated 4 out of 5 stars

We decided to give Pestie a try, and we were very pleased up until the last treatment, we completed the last one of the year, but we saw some bugs after day 3. We will do another review once we get ou... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Pestie! After just one application a few weeks ago, I haven’t seen a single spider or bug in the house, not even webs which normally show up the next day—it really works just like th... See more

Rated 5 out of 5 stars

Easy to order, fast shipping. Product seems well designed with clear instructions. I applied Pestie in early fall, so not the biggest ant season but it seems to have diminished my ant problem. I'm loo... See more


Company details

  1. Pest Control Service

Written by the company

Seeing bugs? Not with Pestie. We deliver customized, pro-grade pest control and a full application kit right to your door. And we stand by it's quality with our bug-free guarantee. If you're not satisfied, we'll do whatever it takes to make it right—send special treatments, personalized treatment plans, or a full refund. It's risk-free... unless you're a bug.


Contact info

4.0

Great

TrustScore 4 out of 5

943 reviews

5-star
4-star
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1-star

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Rough start...

I cannot comment on the product because the process of getting the product is so bad, that I'm not sure if I can trust them to have a reliable product. I placed an initial order and two weeks after placing it, it still has not arrived. If you try to contact them, you will too, be frustrated. Their phones go to voicemail, and no one calls back. The chat function does not work on a mobile device, so you have to use a computer to contact them. Then, maybe they will respond. They ship via DHL to the USPS and that takes over a week to go from Utah to California. We will see if it is worth it, but my feeling is that it is an overpriced service that is a marked-up version of what I can buy at Home Depot.

November 10, 2023
Unprompted review
Rated 2 out of 5 stars

I called yesterday when I was applying…

I called yesterday when I was applying the pestie solution. The recording asked me to leave a number and I never got a return call.
This is the second time in a row that I've had to change the batteries. Thankfully I have a tool that accesses the really specific screws on the sprayer device. In the several years that I've subscribed to Pestie, I've never had to change the batteries before. Now, as I said, 2 times in a row.

I think I need a new sprayer.

I think the pestie solution does a fine job but your customer service has a lot to be desired.

November 6, 2023
Rated 4 out of 5 stars

I prefer the liquid

I prefer the liquid, as it seems to work better, but this method of pest control is a lot better than paying someone to spray something that might, or might not work!

October 3, 2023
Rated 5 out of 5 stars

3 year user!

I have been using this for a couple of years. I had one sprayer stop working and was sent a replacement without any problem. My ant problem is no more!!

October 18, 2023
Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service. Not only do I love pestie because it truly works , but they are very accommodating. I’ll never stop using this product.

October 5, 2023
Rated 3 out of 5 stars

I just did part of my home with the…

I just did part of my home with the spray, so I'm waiting on the results. What I really am unhappy about is the amount they send you. We have a large home . We used very little and still didnt have enough for the outside .I feel for 30 dollars the bottle should be larger. I don't know about if I will keep a subscription to this. They make it look like the bag is pretty full but with 3 bottle of water to mix my sprayer wasn't even long enough to reach the bottom of bag.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

We have used Pestie for a year and have…

We have used Pestie for a year and have been very satisfied. Occasionally have seen an insect but we also had occasional sightings when we had a full service company. Application is easy and effective! Looking forward to the same results for our second year.

October 18, 2023
Rated 5 out of 5 stars

Pest control system made easy

My first experience with a subscription pest control solution. Having someone come do it is pretty expensive. I have tried buying my own but then I'm not sure if I'm using the right thing or the scheduling. This method keeps me on track an it's simple to apply. When I still had some little ants showing up, customer service helped me quickly and sent another application. All seems to be well now. Although we don't have pets at home, we feel comfortable with this being safe around our new grandbaby. I'm looking forward to my next application and keeping bugs and spiders at bay!

September 8, 2023
Rated 5 out of 5 stars

You heard my concern

You heard my concern, or better yet the problem that I was having and you took care of it in a timely manner. Thank you so much. I have had great success with your product.

September 5, 2023
Rated 5 out of 5 stars

Best alternative to high cost pest control.

We just purchased a apartment complex and was trying to save money. After seeing the cost of pest control I saw an ad for Pestie. We have using it for 3 years and have never had an issue with pests of any kind. It is so easy to use and takes no time at all. We highly recommend this product.

May 1, 2023

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