Pest Risk Management Group Limited Reviews 41

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, professional, and efficient, often highlighting their friendly and helpful demeanor. Many people appreciate the clear communication and the detailed explanations provided, making them feel well-advised and confident in the service. The service itself is frequently described as excellent, punctual, and thorough, with many consumers noting the company's ability to quickly and safely resolve issues and offer valuable preventative advice. Consumers also commend the consistent level of care and professionalism, with some noting that this company surpasses previous experiences with similar services. The overall sentiment emphasizes a reliable and effective approach to pest management, providing peace of mind and a stress-free experience from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team's professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely amazing company. The guys were really knowledgeable and sorted out our problem quickly & safely explaining the safety aspects of what they were doing throughout and also advised us on how t... See more

Company replied

Rated 5 out of 5 stars

Adrian, Paul and the whole team at PRM are amazing. Since switching to them for the pest control of our manufacturing site in 2025 they have been wonderful. They have offered excellent guidance and su... See more

Company replied

Rated 5 out of 5 stars

Not the most attractive of sectors and one which we probably don’t want to think too much about. Nonetheless, PRM carry out their duties with a smile in a quiet and efficient manner and in a very prof... See more

Company replied

Rated 5 out of 5 stars

Great customer service, friendly, knowledgeable, clean and tidy. Been using them for a while now and no complaints. You get a service email when they have been detailing all aspects. Would highly rec... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Using the latest technology, the PRM Group are able to deliver real time data, allowing immediate route cause analysis and targeted treatments, resulting in a substantial reduction in pesticide use. We use a cloud based software system to manage our clients, operations and data with QR codes. We offer online reporting, communication, delegation, security and compliance for sustainable pest management. We are an efficient, reliable and effective provider of pest control services to private householders and businesses alike. The companies key strengths lie in the staff that we employ. Everyone in the business has a genuine love of the pest control industry which results in the provision of an enhanced service to both residential & commercial customers alike. We believe in exceeding expectations and are committed to delivering more than what is required of us, with distinction. The PRM Group will continue to find ways to better serve our customers and contribute to the professional and personal development of every individual at our company. Our managers and employees will always act with the utmost integrity, and be guided by what is ethical and right for our customers. We compete vigorously and fairly. Integrity is very important to our success. This begins with insisting on absolute quality for every one of our products and services, and acting with a strong sense of accountability in everything we do.


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

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Rated 5 out of 5 stars

Reliable

Pest Risk Management Group are reliable, they get the job done with no fuss. Reports are provided for every visit. the staff are friendly.

April 17, 2026
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Thank you for your positive feedback.

Rated 5 out of 5 stars

I manage a large historic building and…

I manage a large historic building and have had other pest control companies working at site but we never had the level of care and professionalism that we get from Pest Risk Management. We always have the same operative who knows the building and where the issues are and how to effectively treat issues.

February 1, 2026
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Thank you so much for your positive review. We're glad to hear you're happy with our service.

Rated 5 out of 5 stars

Worked with the people in this company…

Worked with the people in this company for years and they deliver a first class service. Would not hesitate to recommend PRM to anybody

November 14, 2025
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Thank you for your review. Our team are always here to help.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
We had an excellent experience with Pest Management Services Ltd. They provided clear, practical preventive advice tailored to our small farm, taking the time to understand our setup and specific concerns. Their knowledge and professionalism really stood out, and they explained everything in a way that was easy to follow and apply.
They also dealt with our wasp nest issues earlier on in the year efficiently and safely, giving us peace of mind and advice on how to prevent future problems. Friendly, reliable, and highly knowledgeable— we wouldn’t hesitate to recommend Pest Management Services Ltd to anyone needing expert pest control and prevention advice.
Overall a great experience. A really lovely accommodating professional business who are highly knowledgable.

November 21, 2025
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Your review is greatly appreciated, thank you so much.

Rated 5 out of 5 stars

Adrian and his team have been been…

Adrian and his team have been been coming to our business for 15 years now
The service is 2nd to none .
Don't have to worry about booking them in and checking when we are due they message they are coming and show up on time

January 7, 2026
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Thank you for your superb review.

Rated 5 out of 5 stars

PRM look after our manufacturing site

PRM look after our manufacturing site. They respond quickly to email queries. The team is very knowledgeable and are always on hand to give advice and guidance when needed.

December 9, 2025
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Thank you for your review, we are always happy to assist our clients.

Rated 5 out of 5 stars

PEST CONTROL

Always a great service from PRM. Give them a call if you need any help.

January 6, 2026
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Thank you for your review, we are happy to know you are please with our services.

Rated 5 out of 5 stars

Not a glamorous role but carried out very professionally.

Not the most attractive of sectors and one which we probably don’t want to think too much about. Nonetheless, PRM carry out their duties with a smile in a quiet and efficient manner and in a very professional way. I wouldn’t hesitate in recommending their services to anyone wanting a pest control service.

December 22, 2025
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Thank you for your kind words and taking the time to give us a great review.

Rated 5 out of 5 stars

We receive an excellent service provided by Adrian and the team.

We receive an excellent service provided by Adrian and the team. They undertake routine maintenance for a number of our managed sites, and we receive accurate reports and advice to upkeep these areas to a good standard for our clients.

January 5, 2026
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Thank you Matt. Your kind words are very much appreciated. The team look forward to working with you throughout 2026.

Rated 5 out of 5 stars

Professional and personable!

Adrian, Paul and the whole team at PRM are amazing. Since switching to them for the pest control of our manufacturing site in 2025 they have been wonderful. They have offered excellent guidance and support in addressing any questions we have had and have acted quickly but thoroughly when pest issues have arisen. We would absolutely recommend them for any and all pest control matters.

January 5, 2026
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Thank you for a great review Graham. Our team at PRM are always striving to ensure our clients receive the best possible service and your review shows we are delivering!

Rated 5 out of 5 stars

My company have great confidence in PRM…

my company great have confidence in PRM nothing is too much for them and they always go the extra mile, Adrian and his team are great to deal with and we look forward to working with PRM in the future

January 5, 2026
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Thank you for taking the time to submit such a great review.

Rated 5 out of 5 stars

Adrian came to sort out my issue and…

Adrian came to sort out my issue and was successful. He was professional, punctual, very knowledgeable and courteous. I would definitely recommend this company to anyone 👍🏻👍🏻👍🏻

December 15, 2025
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Thank you for your positive review, we always aim to please.

Rated 5 out of 5 stars

Thank you to all the team

I highly recommend this company. On making my call, I had a fast, reassuring response regarding the issue of rats in the garden; the problem was then dealt with swiftly, efficiently and professionally. I was well advised.
They were unobtrusive, kind, and personable.
Thank you to all the team.

July 3, 2025
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Its always a team effort at PRM! Thank you for the review.

Rated 5 out of 5 stars

Great Company

Good service overall. The team was professional, knowledgeable, and easy to deal with. Everything was handled efficiently and clearly. I’m happy with the service provided and would recommend them!

January 2, 2026
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Thank you for you review, your feedback is very much appreciated.

Rated 5 out of 5 stars

Rats in garden

Rats in garden. Great customer service. Understood our problem and got someone out to visit us more or less straight away . They quickly identified the problem (bird feeders) and dealt with it . They explained to us how to stop it.

December 30, 2025
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

Thank you Bryan for your review. You know where we are if you need us again.

Rated 5 out of 5 stars

Attention to detail and the vast amount of knowledge known within their particular industry.

The knowledge that by contacting PRM, any issue we would have, would be dealt with as professionally and promptly as possible.

We use PRM for our standard preventative management, but also for any other issues which may / could arise.

Always been attentive, punctual and would always highly recommend to anyone for the future.

January 2, 2026
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

What a great review! Thank you for taking the time to recommend PRM.

Rated 5 out of 5 stars

First rate service

First rate service, friendly, gets on with the job, no need to be looking over their shoulders.

December 15, 2025
Unprompted review
Pest Risk Management Group Limited logo

Reply from Pest Risk Management Group Limited

We're pleased that you are happy with the service we provide. Thank you for the review.

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