Pet Au Purrs Reviews 2

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Faulty clipper/vacuum - beware

Purchased a pet clipper / vacuum kit, paid $229 au. Had it 7 weeks and used it once, now it won’t even turn on.
I have sent three messages and cannot get any response from them about warranty, replacement, return. Disgusting service.
I now find item now sells at other reputable online atores for half the private. BEWARE!

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

My cat Doris goes several times a year…

My cat Doris goes several times a year to Pet au Purrs. This is formally Tanglewood. I am so pleased that Diane has managed to keep it open as it is the best cattery I have tried.
I feel safe in the knowledge that Doris is well looked after and that Diane and her team keep me posted through WhatsApp and Facebook!

August 17, 2024
Unprompted review

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