It has been several months since I finished my 2nd course with this company, and I haven't received my qualification yet. This has caused me to miss out on a promotion at work, and every time that I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely amazing people, willing to do anything to help, always working in young persons best interest. This company will take you in like family and make you feel as such. As a family we hope our d... See more
Company replied
I recently completed a customer service course. It was a 3-4 week program, totally jam packed but full of easily digestible information. It was interactive and both the course study and exams were eas... See more
Company replied
PET-Xi is a great training company. In the past couple weeks I had a pleasure to complete numerous curses with the company. All the knowledge and confidence gained will now help me to get back to ful... See more
Company details
Written by the company
PET-Xi Training is a nationally renowned education and training provider with over 30 years of experience transforming lives across the UK. We specialise in delivering high-energy, results-driven programmes that support learners of all ages and backgrounds. Our services include GCSE interventions, Alternative Provision, NEET re-engagement, employability training, digital skills development, and Restart programmes for unemployed individuals. Our learner-first approach ensures every programme is inclusive, personalised, and impactful—whether we’re working with young people at risk of disengagement, adults seeking to upskill, or schools looking to boost attainment. We send expert teams of passionate trainers directly into schools and communities to create dynamic, engaging learning environments that drive real progress. With over 250,000 lives transformed and counting, PET-Xi is proud to be a trusted partner to schools, local authorities, employers, and learners nationwide. Our mission is simple: to unlock potential, build brighter futures, and change lives through education, training, and opportunity.
Contact info
PET-Xi Training, Unit B & C, West Oak House, CV4 8HS, Coventry, United Kingdom
- 024 7642 0310
- info@pet-xi.co.uk
- pet-xi.co.uk
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very useful and a lot of new things to learn!
Sarah Townsend was our great tutor,she supports all of us to achieve a great experience during the course,to learn a lot of new and useful things about Costumer Service. I highly recommend her and Pet-Xi for your future plans .
Pet.xi are amazing!
Pet.xi are amazing!! They’re so detailed and help with every need of any person taking their courses.
Sarah Townsend and kam chouhan was also brilliant, couldn’t have asked for better advisers!
There was also a tutor named jenny who was brilliant at the start but unfortunately had to leave us due to the hospital but other than this I would highly advise pet.xi to anybody seeking new qualifications!
Attended an IT skills course for 2…
Attended an IT skills course for 2 weeks and received my certificate, but when it came to now scheduling me an interview for the job I was guaranteed to get an interview for after completing the course, they have no done that. I have been contacting them every 2 days for a whole month. Everytime I call them they say they will call me back but they never do. It’s as if they don’t want to help me or that they don’t care. Wouldn’t recommend, you’d be wasting your time and money(transport) like I did.
This is MANDATORY course and they are…
This is MANDATORY course and they are power grasp. This is not to do with getting a job, I was never contacted by them and it was threatening, they double book the appointments then cancel and then say you did not attend. I would prefer not to be contacted for any one who does not believe just because they are weird.

Reply from PET-Xi Training
Just started going to see them they…
Just started going to see them they seem nice and friendly and helpful.

Reply from PET-Xi Training
Outstanding Training by PET-Xi
I am used to such training companies, because I have been learning and teaching for a long time. Hence I believe I can assess and evaluate such services professionally.
This was my first experience with PET-Xi and overall I found them brilliant and outstanding.
The Two trainers Dan & Yass worked well as a team and made sure that every student got tailored support. No one was left behind and no one felt awkward.
Their expert knowledge of the subjects being taught and their detailed knowledge of the PET-Xi learning Portal/Moodle made my learning experience almost effortless. They put in a lot of extra time to help each student overcome their own IT glitches. Unlike other learning providers like QA Limited, they didn't make the students jump through unnecessary bureaucratic hoops. They did the admin stuff in the background, leaving students to focus on the learning in hand.
I would definitely recommend PET-Xi to anyone who wants or needs further lifelong training. I would also commend the British government for choosing PET-Xi as one of its key learning providers. For once, the government procured a very good service, which I believe was value for taxpayers money.
Thank you to everyone who supported us on this learning journey, including the quiet superwoman Cat Crossley, who marked my coursework faster than I could write them.
PET-Xi is a great training company
PET-Xi is a great training company. In the past couple weeks I had a pleasure to complete numerous curses with the company. All the knowledge and confidence gained will now help me to get back to full time employment after a 2.5 year career break. I feel like I will be able to confidentially climb the career ladder now.
All tutors I had on the multiple courses have been absolutely brilliant and extremely helpful. Team behind will provide incredible support and accommodate everyone's needs. Thank you all!
It’s absolutely terrible …
They ran a summer school for children to get used to high school. they Didn’t let my children go outside at break didn’t let children open windows so classroom was boiling all the other classes where doing 45 minutes of maths and English and my child’s class they had to do 1hr30 of each very bad wouldn’t do it again don’t go they do not know how to deal with kids.
Worked at the company as Maths…
Worked at the company as Maths contractor and within other types of support roles, a very welcoming company and supportive company, flexible role involving travel, great work making a difference to young peoples lives and education.
Literally would recommend to people who possess good subject knowledge and are passionate about young people and making a difference!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







