PetBacker Reviews 305

Cat left with 'pet sitter' in West London who then LOST the cat and refuses to do anything to help or assist the owner with i formation that led to her pet being lost! Please be careful of the 'pet sitters' registered with this company, in particular a male pet sitter who lives in the Hammersmith and Fulham area. If you have to use this company, please avoid leaving your pet with the man who lives in White City, W12. He will openly let your cat out in an area it does not know and will lose your cat and wash his hands of the situation while you stress and panic about your pet being lost on the streets in an area they don't know for weeks in terrible weather.! Absolutely disgusting! He's extremely lucky it's not my cat that's all I'm going to say!!

Amazing app, good help support!
had some little problems with the app and the support helped me right away

It’s a great app for someone who is looking for a home options to board there cats and dogs. Very convenient and easy to book options and also the customer service is responsive at time. I use this app almost everyday to check on pet boardings and has been very usefule to me. I appreciate Pet Baker for there services.

I have recently started using Petbacker as a platform to find work as a dog walker, pet sitter , pet taxi driver and dog groomer. So far I am very impressed with the swiftness of the reply of customer support and professionalism when problems arise . I feel it is always good to use an efficient platform for insurance purposes and also for when problems arise and for safety purposes and also to provide potential customers with bonafide reviews . Customers like to see other user experiences with a pet carer and reviews are important and pet carers need to feel protected and Petbacker provides this protection

I have found PetBacker half a year ago and since that time I have met great people and cute pets 😍😻 When I cannot effort to have a cat by myself, me and my daughter have a great experience to enjoy cats company and earn for our own in future 😀 The fee for the service is a bit big but PetBacker also takes care about people who provide services also 👍

I've been using the PetBacker app and am thoroughly impressed with their excellent customer service, especially from Amelia and Khushali. They were incredibly responsive and went above and beyond to help me with my inquiries, making sure all my concerns were addressed promptly. Their dedication and friendly approach truly made my experience outstanding, and I couldn't recommend PetBacker enough for anyone looking for reliable pet care. Thank you, Amelia and Khushali, for your exceptional service!

Excellent communication and support at all times. They resolved my issue as a pet sitter with in minutes. Can not recommend PetBacker highly enough.

Petbacker Is the best application for working as sitter or finding boarding easily! I m greatful to have petbacker application it is very effective and 100 percent genuine ! Thank you petbacker for providing me great platform. Highly recommend

As a pet sitter/dog boarding my experience with Petbacker is so smooth. They answered all my queries in the timely manner. I started my small home-based dog boarding business 2 months ago. I can earn while staying at home. Thank you for this wonderful opportunity. Love lots !❤️

😇I wanted to take a moment to express my gratitude for the excellent customer service which was provided by Farhaan on the Pet Backer app. His assistance was incredibly helpful and made my experience much smoother.

Thank you for going above and beyond!💯

Great app for finding trustworthy pet sitters and provide services as a pet sitter. Customer support is very helpful as well, when help is needed.

It a pleasure to be a pet sitter and pet walker with petbacker.

They resolved my issue quickly. Thank you

I feel at ease when using petbacker bcoz the live agent Khushali was quick in responding. Khushali ensured that my issue was resolved. Thank you so much Khushali. You're the best live agent that is so efficient and thoughtful. ♥️❤️❤️

I've been using the app for over a year now as a petsitter and I have been more than satisified with their services. As a stay-at-home wife and mother, I was able to have a part time job doing something I am passionate about at the comfort of my home. And although there had been minor bumps along the way, their customer service people are very accomodating, understanding, and efficient.

The app is a great tool to connect pet owners and petsitters, and their Review System is, I think, the deal breaker since it would be very difficult to entrust a beloved pet to a complete stranger.

I would highly recommend using Petbacker.

Pet Backer is a fantastic app that has greatly supported my work they are always paying on time also if there is any problem related to booking or if pet owners didn’t inform you about pet behaviour so at this condition they are always helping. I recommend 100% 😊

Khushali from support team has been very helpful and kind towards every issue. She has provided all the support needed.

I have only been using PetBacker for a few months. I have used it as a pet owner and a pet sitter. Like any new app it took some effort for me to learn to navigate. I'm over 65 and prefer being able to talk on the phone to resolve questions, so I do not like using online customer support. But once I figured out how to CHAT with PetBacker I discovered they respond in a timely manner and the agents are nice and easy to communicate with. If the issue seems urgent they acted accordingly. PetBacker does have a telephone option. If the issue cannot be resolved by CHAT they will schedule a call. If you're a dog care professiomal and you're wondering whether its worth your time to join PetBacker, my experience is that it was worth my time after receiving payment for completing my fIrst two jobs. I have been struggling to rebuild my dog business after a family illness and every opportunity to generate work is helpful. I have found so far that PetBacker has helped to fill in financial gaps. Furthermore, I was happy with my experience finding a dog walker for my dog with PetBacker. The response was quick and there were several choices. I use another pet care app that malfunctions frequently, so I'll be using PetBacker from now on for any future needs.

Khushali's guidance helped me alot in many ways. She has been doing a great job in PetBacker team. 10 stars for Kushali. And thanks to petbacker.

I signed up on the app by the end of January,2024 and till date 15 May,2024 , I have already completed 4booking and going to complete 5th in a few days!
Absolutely legit app and 100% trustworthy.

Multiple jobs are broadcasted by pet parents almost everyday and there are a lot of opportunities.

The customer support is extremely helpful aswell and very prompt! They get back to you as quickly as possible and resolve your issue within a few minutes!

Definitely definitely would recommend using the app to become a pet sitter or even for a pet parent as you get pet insurance for the duration of when you book with Pet Backer.