PetCanva Reviews 3,018

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 1 out of 5 stars

Took 1 month and 4 emails to receive product. Was missing 1 of 3 items ordered and was never refunded, received or even responded to regarding missing item.

Rated 5 out of 5 stars

I have bought off them 2 times now, both times exceeded my expectations as far as customer service experience and actual product go! The only waiting time was shipping to Australia but that was ex... See more

Rated 5 out of 5 stars

Ever since receiving my gift, I have become a repeat customer! Their artist/s do amazing work in creating an accurate likeness of your pet. They involve you in the creation process so that you are hap... See more

Rated 5 out of 5 stars

I am totally obsessed with my dog and I’ve ordered with Pet CANVA about 6-8 various times, mostly portraits but I’ve also gotten blankets, hoodies, phone cases, stickers and also gifts for friends an... See more

Company details

  1. Pet Store

Written by the company

Our artists hand design each order with a picture of your pet. T-shirts, blankets, phone cases, canvases or even socks!


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

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Rated 1 out of 5 stars

The quality of your work has declined but not the prices

The quality of the iPhone 13 case and the way the art looked on the phone case is far inferior to what I received a year or two ago when I got one for my iPhone 11 and the dog in. The art for the 11 was printed onto the case and the whole case was the background color I chose. On the 13 it was a clear case with a printed sticker. The dog in the image is no longer living. So your crap work not only made me feel like I wasted my money it also broke my heart.

July 8, 2022
PetCanva logo

Reply from PetCanva

Hi Bari! Thank you so much for your order and for providing us with this valuable feedback. We're sincerely sorry about the overall experience you've had - it's never our intention and I can definitely understand your frustration!

We have sent you an email and we await for your response and we'll make sure to work with you on this one.

Thank you and sorry again,
Sara

Rated 5 out of 5 stars

I'm ecstatic to have discovered…

I'm ecstatic to have discovered PetCanva. The products are excellent, and the prices are reasonable. I love all of the mugs and blankets I purchased from them! Everything I've ever purchased has exceeded my expectations! The creators are incredible, and the artwork is incredible!

June 8, 2022
Unprompted review
Rated 2 out of 5 stars

Cheap Quality Mugs

Ordered a custom artwork mug with me and my dog. For the price it was poor quality and didn't look like the example piece. The artwork was smaller than expected and mug was cheap. There was no tracking for international shipping either.

May 28, 2022
Unprompted review
Rated 5 out of 5 stars

Enjoyable experience

Whenever I visit your site , more than not I purchase something. You have quality products and your customer service is always friendly and helpful. I enjoy shopping with you.

May 3, 2022
Rated 5 out of 5 stars

With them

With them, our pet is entirely safe. The reviews are correct, and Canva's goods are top-of-the-line, with consistently high quality. Thank you a lot.

April 3, 2022
Unprompted review
Rated 4 out of 5 stars

Satisfied Customer

With them, our pet is entirely safe. The reviews are correct, and Canva's goods are top-of-the-line, with consistently high quality. Thank you a lot.

April 1, 2022
Unprompted review
Rated 2 out of 5 stars

Too Many pop ups

This is no reflection on the company's products or their customer service, neither of which I have experienced yet. But, I feel there were more interruptions from pop up solicitations during the shopping and purchase process on this site than I have ever experienced. It was becoming an irritation by the time I finished shopping and I was close to discontinuing my purchase.

March 31, 2022
Rated 5 out of 5 stars

The products are so amazing

The products are so amazing. The quality is awesome, the artwork is perfect! It's great for gifts for yourself or gifts for others! Definitely something they will cherish for a long time ☺️

March 4, 2022
Rated 5 out of 5 stars

Fantastic

I've purchased off of Pet Canva twice now and each time the quality has been superb. I highly recommend it to anyone looking for a way to some more pet in your life. I bought the King size Sherpa blanket, mouse pads and a mug. All three items are great with very high quality. Plus the personal customization options are awesome and really allow for a personal feel on your product. The process of art approval is very easy and any adjustments you want done can be requested. I did receive a mug with the incorrect pets on my first purchase but the issue was resolved quickly and the mug was refunded even though they still shipped the right one.

March 3, 2022

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