Pet Chemist Reviews 1,066

I absolutely love Pet Chemist. Their customer service is amazing if there’s ever anything that needs to be clarified with an order, they’ll call or email straight away. I felt so well looked... See more

Our boy was diagnosed with diabetes in September 2025, with the constant changes of amounts of insulin to give him we found the vet bill and medication to be very expensive , we searched for a cheape... See more

A great company to deal with. My pets prescription was filled and delivered promptly from ordering. It is comforting to know you are dealing with a reputable pharmacy who makes filling your pets need... See more

I have been using Pet Chemist for a few years now and couldn’t be happier with the service. The simple to use script upload and order process makes the process user friendly. Communication has b... See more

I've been using Pet Chemist for my dog's medication for several years. Also, some of her prescription dog food. I can't say how awesome all my contact with their staff has been when phoning or emailin... See more

My dog has an enlarged heart and was put on medication by the vet. Have been purchasing the medication from the vet until a friend told me it was cheaper online. I google searched and Pet Chemist offe... See more

I needed my dog’s medication urgently and even though they couldn’t promise I would receive it, they went above and beyond and I got it very quickly. I am very pleased with pet chemist online, the pr... See more

I have ordered my dogs medication from Pet Chemist online three times. Every time I have received my orders with in two days.To top it off the pricing of my dogs medication is a lot cheaper than going... See more

Hi, I sent an order together with scanned script and tracking number for express post of original script. Apparently my scanned copy and tracking code wasn't received. They were sent together so I'm c... See more

Amazing turnaround. Checked with my vet with two hours of receiving order. Order out within 24hrs. Super impressed. Definitely would buy from them again.

Pet Chemist provided superlative service. There was a problem with the prescription supplied by my vet. Pet Chemist reached out to the vet directly to have the problem rectified and then called me to... See more

Terrible service. Order wasn’t packed for several days. I had to follow it up to get it sent, and that process took far too much of my time for something so simple. Package is taking a ridiculous amou... See more

Excellent customer service- I urgently needed prescription meds for my cat and petchemist went above and beyond to ensure a speedy delivery. The original Prescription got lost in the post and they c... See more

Pricing is one thing PMP ear suspension from the vet a staggering $77.78. online for exactly the same product packaging 30 ml bottle $23.95 certainly makes a huge difference. Shipping was fast no issu... See more

The ordering and payment process were easy. The delivery took too long, nearly two weeks, and when you have a dog who needs the medicine quickly, it's far too long. I receive goods from overseas qu... See more

I had never used an online pet chemist before. The process was easy and fast. I had a phone call from a very friendly staff member in regards to a question on my dogs prescription it was fixed ins... See more

Easy no hassle ordering. Have ordered for 4 months, next 2 bottle order due 1 July. So easy to deal with Pet Chemist who was recommended by Paco's vet

Great service, good price, they keep you in the loop as to your order status and always receive the right goods very quickly, a smooth process all round.

Received notification of order l wasn't expecting and requested it to be cancelled (couldn't afford it at the time) Rep said it was already processed and sent , even though the COURIER said they didn... See more

Have purchased a few times through this company. Product is always competitive in price , payment is easy , and postage very prompt. Highly recommended

Very happy with buying medications online. Much cheaper than buying at vet, even though vet charges $50 for the script plus visit of my dog.

The service from Pet Chemist is always of a high quality. The staff go out of their way to ensure the customer is well looked after and the products are high quality.

I've been shopping at Pet Chemist for quite sometime. They are always helpful, friendly & courteous. Their products range from good to better. How can I fault that. Marie

It took too long for the food to arrive. Other companies Ive delt with in the past take less than a week. I ordered on the 2nd and it didnt arrive until the 9th. I know that doesnt seem long but whe... See more

I’ve received the canned food but still waiting on the Royal Cainin gastro intestinal biscuits which I’ve paid for (recurrent order ) not sure why I haven’t received together. Can u let me know when I... See more

Very easy process given you were dealing with insulin, packaged in a small icebox was excellent. An experience is always better when the price is very reasonable. Having a pet reliant on medication, i... See more

My Vet recommended that I give my dog 4cyte every day in his food, so I placed an Auto-order with Pet Chemist. I selected them due to their excellent prices, great advice and reliability, as well as... See more

I moved from a nother pet food supplier and to pet chemist it's just to long to get a order near 2 weeks to get my order is to long

Delivery was a lot faster this time. Prce was reasonable. However, I do not like the assumption you will be getting the product on an ongong basis. I must have missed the auto delivery button and... See more

The best prices and super fast delivery . Their customer service is seriously great . I just wish all Australian customer services were of such a high standard.

Friendly customer service. Fast postage. Way cheaper to purchase as opposed to my local vet clinic. AAA++++

Service its prompt and goods despatched in a timely manner, well packed and arriving prior to need

Much cheaper than obtaining regular medications from the vet, with just a little more effort for sending in the scripts etc. Helpful staff and fast processing and postage time.

The dog food is a great price. Ordering was simple. It’s just the delivery, Before ordering, particularly if you do not live in Queensland, perhaps call them first to find out an approx delivery date.... See more

My experience is that once I submit my prescriptions online they are processed quickly. I send my original copy through the post and the delivery time to arrive at my home is very prompt. I... See more

I have a script for my dogs medication. I send the script to Pet Chemist and when I need the medication I just order it. Delivery is fast.

From ordering to receiving was so fast, very happy , my gal Luna had just been diagnosed with Cushins , the cost of all the tests etc and meds through vets was so large , found you guys and hopefully... See more

Andrea ! Made this company great… fixed an issue immediately with the Caninsulin I ordered for my Boy … She was caring empathetic and very understanding, understood my concerns and rectified the pr... See more

So quick and easy to order, it's my go to for my pets needs. Also was surprised at the speedy delivery as I live in rural NSW.

Pet chemist is a convenient and fast way to get my dogs medication Much cheaper than my vet too!

Fabulous, reliable company. Great range and prices; always check them out first for any doggy needs! Thanks guys!

The ease with which I was able to make my purchase. I’d previously purchased the needles at the vet, not knowing that I could save $50 for the exact item

Pet Chemist offers quality medicines at affordable prices. The whole process is easy, you start with a prescription for your pet, medicine is dispensed efficiently and you are notified of shipment to... See more

I ordered 4 *30 packs of probiotics sachets. It’s a pack daily. Those products best by 05.2026. I thought it should be longer than 4 months for my orders. It’s February. Only two months left😢. Not ha... See more

Fast delivery reasonable price. Seems to be working great. I bought filter bac.

You had my address wrong even though it was on file correctly and you had previously delivered to that correct address. When I saw you had the wrong address I advised you but you subsequently told me... See more

This was our first experience with Pet Chemist and the service was excellent. I would highly recommend them. Ordered was placed online and we received it within 3 days.

Quick service. Delivered within the week. Smooth process in ordering this product.

Easy online shop, good prices & prompt delivery. Thank you :-) I recommend this store. 💯

Convenient, easy and affordable !! Only issue is not getting a receipt . I have to request one each time for insurance .

I have not received the delivery nor was I advised that they tried to deliver it . All I have received is an email saying it is on its way and when I quick in the email it says they tried to deliver... See more

The customer service and response to emails is on point. Peace of mind knowing I'm able to get my dog's medicine promptly and efficiently.

I’m using this website to get supplements for my doggies with auto ship every 4 weeks. Also, I started ordering treats as the price is reasonable. However, this time one of the item was out of order a... See more

Thank you for accepting a digital subscription. I don't drive and it saved me a significant taxi trip (availability and price) for a ongoing treatment that sometimes needs a blood test, but not this t... See more

I placed my order on the 5th. I am still waiting for my order to arrive. What is actually going on. I’m easier to get medication through a vet and pay more than go through this.

UPDATE: I decided to give Pet Chemist another try in hopes that it was a one off and my order had somehow been missed. This time round they were prompt with fulfilling the order and had it shipped o... See more