Follow up
After a difficult time getting a hold of a service Rep. they went above and beyond by shipping out the correct door when the wrong one was sent by mistake.
November 26, 2025
Unprompted review
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Bad product, worse service.
Sold me a replacement flap for a pet door. The new flap failed within a couple of months, in the same way the old one failed. Petdoors.com was listed as the contact for warranty concerns with this brand (Pride), but they sent me to the manufacturer. The manufacturer didn't help and sent me back to Petdoors.com. The support at Petdoors.com really emphasized their "middle man" status when declining to assist any further, so don't count on them for customer service when their low quality product fails.
March 2, 2025
Unprompted review
It's alot bigger than I expected but…
It's alot bigger than I expected but that's not a negative
August 24, 2024
Unprompted review
Got this for its good looks and…
Got this for its good looks and simplicity.
September 11, 2024
Unprompted review
Perfect
Perfect！I was relieved and thankful that I held out and kept using it
September 5, 2024
Unprompted review
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