Peter Barry Surveyors Reviews 739

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and efficiency. Many appreciate the prompt responses and clear communication throughout the process, making interactions pleasant and productive. The thoroughness of the surveys and the detailed reports provided by the surveyors are frequently mentioned as key strengths. However, some customers reported issues with communication, including unreturned calls and slow responses, leading to a feeling of disorganization and lack of transparency. A few reviewers also noted that the survey reports occasionally missed critical issues or were delivered later than expected.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the helpfulness, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Response time

Consumers find response times to be positive, with many praising the quick turnaround of reports and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, efficiency, and... See more

Customer communications

Clients share ambiguous opinions on contact, with many reviewers praising the prompt, pleasant, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service! Found Peter Barry via an AI search and couldn't be happier. They provided a very thorough RICS Level 3 survey for my Victorian flat in NW5. Communication was excellent throughout an... See more

Company replied

Rated 5 out of 5 stars

We found Peter Barry Surveyors via an AI search as we needed a party wall surveyor for a rather complex party wall rebuilding issue. Jaynell Mainoo handled our case and we are extremely happy with th... See more

Company replied

Rated 5 out of 5 stars

Our neighbour decided to make a planning application to build a two-story extension with the ground floor facing wall being built on the Party Wall boundary. From our first contact with PBS, through T... See more

Company replied

Rated 5 out of 5 stars

We are first time buyers, and our surveyor, David, was excellent. He had a phone call with us right after doing the inspection, and wrote a very thorough report with lots of photos. We had a few follo... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Surveyor
  3. Surveyor

Information provided by various external sources

Peter Barry is a well-established and highly respected multi office practice of Chartered Surveyors covering London and the inner M25 generally. For over 15 years, Peter Barry have been providing Valuations, Residential Surveys, Homebuyer Reports, Leasehold and Enfranchisement Valuations and Party Wall advice, making them continually ranked as the proven practice of choice for its clients. An often difficult and confusing process, is made that much easier and simpler, by the friendly and experienced team who are here to meet your specific needs. .


Contact info

4.8

Excellent

TrustScore 5 out of 5

739 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Clear, comprehensive and good value

I contacted Peter Barry Surveyors for a Level 2 survey on an apartment. The cost was very reasonable compared to another quote.
I was able to discuss my queries with the surveyor beforehand. The survey report is very clear and comprehensive with good photographs of all the areas covered. I appreciated the summary on key areas to consider/refer to legal advisers.

May 17, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for sharing your experience with Peter Barry Surveyors, and I am pleased to hear you were so pleased with the service you received

Rated 5 out of 5 stars

Great prompt service

Great prompt service provided by Peter Barry Surveyors. Easy online platform and efficient coordination by Trina Shoat ( Surveying Administrator) . Thank you

May 9, 2025
Unprompted review
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Reply from Peter Barry Surveyors

We are so glad you had a positive experience with Peter Barry, and I will share your positive feedback with Trina.

Rated 5 out of 5 stars

Would certainly recommend

I've found the Winchmore Hill office to be extremely helpful and professional. From my first enquiry, the two people I spoke to initially took time to answer all my questions and explain the process, which I was new to.
After that, Trina on the administration side and Katie the surveyor were both very helpful, friendly and reliable. During the survey itself, Katie went to great lengths to help and spent a good time answering my questions afterwards too. I appreciated their service and would recommend them.

April 22, 2025
Unprompted review
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Reply from Peter Barry Surveyors

We appreciate your feedback and are delighted to hear that Trina and Katie looked after you so wel!

Rated 5 out of 5 stars

RICS2 home survey

I used Peter Barry to complete a RICS2 home survey on a property I am purchasing. The process was quick and they were very responsive when I contacted them before and after the sruvey was completed. Was able to have a call with the surveyor who went to the property before they completed the survey and discuss my concerns and specific things to look out for. Overall happy with the service!

May 7, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for sharing your experience with Peter Barry, and we are pleased to hear that you were happy with the service you received.

Rated 5 out of 5 stars

Party Wall notice

I used Peter Barry Surveryors for a party wall notice. Callum was very thorough, helpful and efficient from start to finish. Couldn’t recommend enough.

May 12, 2025
Unprompted review
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Reply from Peter Barry Surveyors

We appreciate your recommendation.

Rated 5 out of 5 stars

Peter Barry Party Wall Surveyors - South Woodford

CaIlum from Peter Barry Surveyors

Professional, knowledgeable, reliable, flexible, accommodating and fast! Do not hesitate to use him for your project!

May 12, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for the 5-star rating! I will certainly share your comments with Callum.

Rated 5 out of 5 stars

I have used Peter Barry Surveyors twice…

I have used Peter Barry Surveyors twice once for work next door to my rental flat and after I was happy with the services carried out , and questions answered by very helpful staff, I did not hesitate to use them again.
The second time involving an extensive development next door to where I live has been more complex and again I have been very happy with the service . I would certainly recommend the company

April 3, 2025
Unprompted review
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Reply from Peter Barry Surveyors

We appreciate your feedback and are delighted to hear that you came back to us! Customer satisfaction is our top priority, and we look forward to working with you again.

Rated 5 out of 5 stars

Peter Barry were subcontracted through…

Peter Barry were subcontracted through a lease extension service we are using. They have been timely and clear in their survey of our property. No issues with their service!

May 5, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

RECOMMENDATION

A friend recommended Peter Barry Surveyors and I was glad I followed the advice.
Shaun Blake did a very thorough search and explained the problems in simple language. The survey ends with steps I should take and he said that I or the builders could contact him for advice as needed. The office staff were also very helpful.

April 1, 2025
Unprompted review
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Reply from Peter Barry Surveyors

We appreciate your recommendation, and I will share your glowing feedback with the team.

Rated 4 out of 5 stars

The team at Peter Barry Surveyors were …

The team at Peter Barry Surveyors were very prompt in their response. All requests were followed. Trina Shoat was very helpful. We needed a Party Wall Surveyor for a large wrap round extension to be built by our new neighbours next door. Matthew Price from Peter Barry attended and worked with our, at present, absent neighbours' surveyor who prepared a Schedule of Condition and Matthew then sent us the Party Wall Award document. We had a few questions emanating from this which were patiently and promptly answered by Matthew. Hopefully should any problems occur with regards to the limited remit of party wall surveyors, as works have not yet started, we are able to call on either Matthew or his direct team as we note that the Act allows for the surveyors to inspect the works while they are going on as may be necessary (to see that they are in accordance with the award). We both felt that Peter Barry Surveyors were very approachable.

March 19, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review Gabriella. I will pass your kind comments on to Trina & Matthew.

Rated 5 out of 5 stars

Excellent Experience

I first came across Peter Barry when I was selling my flat and their surveyor visited to carry out the buyer’s survey. I was impressed by how thorough they were and decided to keep their details for the future.

When it came time to have a survey done on a property I was purchasing, I contacted Peter Barry. From the start, communication from the team was excellent. The report itself was incredibly detailed, and the follow-up with James (the surveyor) was fantastic. He answered all of my questions clearly and thoroughly, making everything easy to understand.

He also provided reassurance on issues that often cause concern for buyers — in my case, some minor damp and condensation — as well as on structural points I wasn’t familiar with. I’m really happy with both the survey and the overall service provided. I would 100% recommend Peter Barry.

April 2, 2025
Unprompted review
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Reply from Peter Barry Surveyors

We are pleased to hear how satisfied you were with the service that James provided. Thank you for sharing your experience.

Rated 5 out of 5 stars

I couldn't be happier with the…

I couldn't be happier with the professional advice and service we received from Callum Escott at Peter Barry Surveyors. He went above and beyond our expectations in addressing a particularly challenging party wall issue, for which we are extremely grateful.

As a Chartered Architect, I have dealt with many party wall matters myself; however, Callum’s knowledge of the Party Wall Act is exceptional. He accurately identified that the notices had been improperly served and that the drawings were unclear and lacked the necessary detail to accurately present the proposed works. His detailed report offered valuable insights and suggested a way to minimize the risk of poorly executed work.

I highly recommend Callum’s services to anyone in need of assistance and will definitely utilize his expertise again in the future.

March 21, 2025
Unprompted review
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Reply from Peter Barry Surveyors

We appreciate your recommendation & I will certainly pass on your praise to Callum.

Rated 5 out of 5 stars

I have arranged two separate surveys…

I have arranged two separate surveys through Peter Barry recently. On both occasions I received very thorough and well written reports while the whole process was administered extremely efficiently and quickly. I would certainly use this company again and would be very happy to recommend ro others.

March 20, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your recommendation Mr Gallagher.

Rated 5 out of 5 stars

Excellent service

Excellent service, with a very clear and well-written report.

April 3, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you!

Rated 4 out of 5 stars

I needed a RICS report valuation on my…

I needed a RICS report valuation on my late mother's property. Peter Barry Surveyors provided a fair quote from the sample of quotes I received. Steve was able to come out in a tardy manner, was very polite and professional, and provided the report shortly after. I also found the report and valuation to be a fair reflection of the property. I would be happy to recommend.

March 19, 2025
Unprompted review
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Reply from Peter Barry Surveyors

We are glad to hear that you found Steve to be professonal and polite, and appreciate your recommendation.

Rated 5 out of 5 stars

Callum Escott

Callum Escott, appointed by Peter Barry, advised me on a party wall issue with my neighbour.
He was fantastic from day one, he kept me informed with the updated documentations sent to him and his assistant Jaynell was fantastic too as she kept me updated with the require documentation which I had to sign.
Despite my neighbour trying to cut corner by sending incorrect documentation to him, he makes sure all the correct documentations were sent according to Party Wall Act and the service was prompt and professional. He got job done so it was worth, and I am happy with the service, and I will use Peter Barry Surveyors again.
From the very first call everyone was polite and knowledgeable. Jaynell and Callum managed my party wall notice promptly, providing helpful, informative, and supportive service. They made the experience stress-free and responded to all my calls and queries in a timely manner.
I would like to say a big thank you to all the staff @ Peter Barry Company.

April 7, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for your review, I will share your praise with Jaynell and Callum.

Rated 5 out of 5 stars

Callum Escott provided a very…

Callum Escott provided a very professional and efficient service. He handled the Party Wall Agreement for us and the process was painless.

March 28, 2025
Unprompted review
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Reply from Peter Barry Surveyors

We appreciate your feedback, thank you.

Rated 4 out of 5 stars

Callum Escott has been the appointed…

Callum Escott has been the appointed surveyor acting on behalf of Peter Barry. Good service, fast and professional despite the several setbacks due to neighbour indecision.Price was a bit on the upper side but the job got done so I guess it was worth.

March 24, 2025
Unprompted review
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Reply from Peter Barry Surveyors

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Really quick and responsive

Really quick and responsive, all was very easy. I would def recommend their services. Thank you!

March 10, 2025
Unprompted review
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Reply from Peter Barry Surveyors

We appreciate your recommendation, thank you.

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