Peters' Cleaners Reviews 1,256

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and helpfulness. Many people appreciate the high quality of the cleaning, noting that items, even those with tough stains, are returned in perfect condition, often looking brand new. The efficiency of the service, including quick turnarounds and clear communication, is also frequently mentioned as a significant positive. However, some customers also noted occasional issues. A few people experienced a lingering chemical smell on their items, while others reported missing items or garments not being cleaned to their satisfaction, such as creased bed linen or persistent stains.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the friendly, professional,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and friendly... See more

Quality

Consumers consistently report a positive experience with the quality of service. Many reviewers praise the... See more

Product

Users describe positive interactions with the product. Many customers praise the cleaning process, noting... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the friendly and... See more

Based on these reviews

Rated 5 out of 5 stars

I had a fantastic experience with Peters Cleaners. The whole process was extremely convenient. I placed my order online and sent the items via an InPost locker, which made everything so easy! Th... See more

Company replied

Rated 5 out of 5 stars

I’ve been a loyal customer of Peter’s Cleaners for around 20 years, and they’ve never once let me down. Their attention to detail, consistency, and professionalism are second to none. Every item I... See more

Company replied

Rated 5 out of 5 stars

These people are magicians! I took in my pale pink bridesmaid dress after I had been at a farm wedding which had a thick layer of mud around the bottom, wine stains and baileys stains that had alrea... See more

Company replied

Rated 5 out of 5 stars

My very grubby down jacket was cleaned really well and looked immaculate. I have tried other specialist cleaners but they have never cleaned so thoroughly. The InPost process was simple and great cus... See more

Company replied


Company details

  1. Dry Cleaner
  2. Clothing Alteration Service
  3. Laundry Service

Written by the company

Peters’ Cleaners has partnered with InPost to make proper dry cleaning ridiculously easy: drop off and collect when it suits you, without racing to opening hours. Behind that convenience is the same Peters standard we’ve been known for since 1963. We’re not a production line, and we don’t rush items through machines. Every garment is checked by hand, treated individually, and cleaned using the method that best protects the fabric. Our team includes specialists with decades of experience, and it shows in the details, from stain removal and fabric assessment to pressing garments back into perfect shape. We look after delicate silks, structured tailoring, occasion wear, vintage pieces and everyday favourites with the same care. Quality is our promise: every item is inspected throughout the process and goes through a two-stage quality check before it’s returned. Clothes come back carefully finished and protected. InPost makes it simpler to use us, but nothing about the craft has changed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

New system (in post)worked really…

New system (in post)worked really efficiently.Quick and really convenient.Cleaning was to the usual high standard.

April 10, 2026
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Reply from Peters' Cleaners

Thank you so much for the review and the great feedback on InPost. Very pleased you were pleased with the clean of your jacket.

Rated 5 out of 5 stars

Thorough professional cleaning with a personal service

My very grubby down jacket was cleaned really well and looked immaculate. I have tried other specialist cleaners but they have never cleaned so thoroughly. The InPost process was simple and great customer service. Well worth the cost.

March 24, 2026
Unprompted review
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Reply from Peters' Cleaners

Thank you so much for your review. Very happy you liked our InPost service and were pleased with your clean!

Rated 5 out of 5 stars

Using the inpost delivery option was so simple …

Using the inpost delivery option was certainly a new experience. You don’t meet Peters’ Cleaners in person, but you feel you have as they contact you regularly via messages. I never doubted the delivery, the cleaning process and the returned dress looked beautiful in the well designed packaging thank you

March 19, 2026
Unprompted review
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Reply from Peters' Cleaners

You are most welcome! We are so pleased you were happy with our service through InPost and thank you so much for taking the time to review us!

Rated 5 out of 5 stars

Great service …

Great service I’ve had a few garments recently professionally cleaned and I would recommend.
Friendly staff too!

February 5, 2026
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Reply from Peters' Cleaners

Thank you so much for your recommendation and for taking the time to review us!

Rated 5 out of 5 stars

Best service

Friendly service and email alert to say ready for collection.

March 7, 2026
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Reply from Peters' Cleaners

Thank you so much for your review and lovely comments about our service.

Rated 5 out of 5 stars

Great friendly customer service

Great friendly customer service, kept up to date on dry cleaning and other products. Happy with dry cleaning competed

February 12, 2026
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Reply from Peters' Cleaners

Thank you for your review and for your great comments on our service and cleaning.

Rated 5 out of 5 stars

Great service every time

Always great service from Peter’s’, staff are lovely, they are fast and results are always spotless.

March 3, 2026
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Reply from Peters' Cleaners

Thank you for the great feedback and 5-star review!

Rated 5 out of 5 stars

It’s a gem!

I had not been to Peter’s Cleaners for a few years but the assistant remembered my name straight away. The service is brilliant, really friendly and very efficient. It’s a gem!

January 15, 2026
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Reply from Peters' Cleaners

Thank you for the review and lovely to have you back!

Rated 5 out of 5 stars

I have used these cleaners for over 30…

I have used these cleaners for over 30 years. They are always so professional and polite. They even know me by name when I walk in the shop which shows what attention to detail they have.

March 11, 2026
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Reply from Peters' Cleaners

Thank you so much for your continued custom and for taking the time to write a review. We really appreciate it.

Rated 3 out of 5 stars

Items are always very professionally…

Items are always very professionally cleaned.
My only concern is why full payment needs to be made before the service is carried out. A deposit would be more reasonable. If there was an issue how easy would a refund or resolution be made.

March 6, 2026
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Reply from Peters' Cleaners

Hi Melanie, thank you for your review. We note your comment and want to explain that we moved to payment on drop off as so many people didn't come to pick their items up, even though we had incurred cost cleaning them. One customer refused to pay for their curtain clean as they had decided to change the colour of their room! We always offer a free of charge reclean and issues are extremely rare but dealt with professionally and fairly. That is why we have so many loyal clients.

Rated 5 out of 5 stars

I have used these cleaners for many…

I have used these cleaners for many years. Lovely staff and cute shop. Their work is always great and I have never had any problems. The only minor niggle that I have would be that their turn around time for some items is quite long.

March 11, 2026
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Reply from Peters' Cleaners

Hi Maddy, thank you so much for your loyal custom. If you need a faster turnaround do ask. Some items (such as down filled jackets) take a little longer as we need to ensure the feathers are properly aired etc.

Rated 5 out of 5 stars

Quick and efficient!

I have used Peter’s Cleaners many times for dry cleaning and alterations. They are very quick and efficient!

March 3, 2026
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Reply from Peters' Cleaners

Thank you so much for sharing your experience and we are so pleased you are happy with our service.

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