Petfoodcart Reviews 133

Very speedy response

Great customer service. Good products. Well worth a look

Be aware! It's a scam. They've charged my credit card for my order, which i never received. And today they've tried to charge me again with 17 dollars! I've blocked all future requests from them.

The service was soo great, definitely buying again

pay me back my money

Great experience with customer service!! Totally worth it.

Money has been taken out of my account twice without any authorisation. Please can I know why and have that money back into my account thank you

They have been very helpful in their support ensuring I’m a given as much help need to ensure a speedy resolution.

Thank you for your assistance in resolving my issue. I am more gratefully and willing to hear from you again.

Issue I had was addressed, good customer service

Excellent service.

I had a great experience with the company they offer great service

The problem is taken in charge and the issue has been addressed

Title: Accidental Payment Fiasco

"I recently had a frustrating experience with PetFoodCart. While making a payment for an unrelated service, their website popped up, and I inadvertently deposited money into my PetFoodCart account. I didn't even have an active order! The process was confusing, and I didn't receive any clear instructions on how to cancel the payment. I'm still waiting for my refund. Improvement is needed in their payment processing and customer support. Disappointing experience."

They got back to me with a refund in a timely manner

Good communication - thank you

Only joined company through confusing advertising on Facebook. Spoke to someone regarding this who have assured me my subscription has been cancelled but not before two payments were taken from my bank account. Unable to recieve refund as 'company policy does not allow, however have been assured by leaving this feedback will reverse that so here's hoping?!

Received an email from Shein, clicked on it and updated my payment details, the details landed in Petfood cart. I do not have a pet and I did not go looking for this website. They deducted $5 AUD from my account as a membership sign up. I contacted the business and ended up chatting to a BOT, it said that I purchased a membership and I denied, it then said they will cancel my membership, but no email was sent. Another $13 was deducted from my account.
I just cancelled my card and raised a dispute with my bank. It is so easy to get scammed these days, where everything in online.