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Pet Hamper is a Modern Pet Store specalising in all things modern, neutral, and practical. From toys and treats, to accessories to make your life easier. If your friend has recently got a new puppy, it's your pets’ birthday or you simply want to treat your own four-legged friend, you can browse a wide range of products to purchase singularly or beautifully packaged as a hamper with our luxurious gift packaging. Along with our core lines we also have seasonal ranges, from Easter, Halloween, and Christmas, summer and winter essentials.
Unit 4 Corner Shippon, Clifton Fields, Lytham Rd, PR4 0XG, Preston, United Kingdom
3.8
16 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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My dogs love their goodies from here.
They’re English bulldogs so allergies are a real issue for them but they never have any problems with these guys products.
And my pooches are worth it 😊
Fantastic service arrived earlier than expected. Quality and attention to detail is fabulous I cannot recommend pet hamper enough.
Reply from Pet Hamper
Hi Robert,
I'm so pleased to hear you were very happy with your order and that it arrived quicker than expected!
Thank you for taking the time to leave us a review and we look forward to you shopping with us again.
Kind regards,
Emily
I received a pet hamper from this company for my puppy as an incentive for purchasing pet insurance from the Post Office. The hamper was supposed to be worth £35. Unfortunately, however, the “hamper” (which was actually just a basic gift bag) contained only one 100g bag of treats, as well as a tennis ball, a plain “toy” made of canvas, a small packet of pet wipes, and a broken biscuit. The biscuit contains peanut butter and worryingly the ingredient list does not state whether or not this contains artificial sweetener (which can be highly toxic for dogs). Definitely not worth £35 in my opinion, and a huge disappointment. On the basis of this experience, I would never order a “hamper” from this company. As a gift, I personally think such a “hamper” would look mean and miserly. You could easily create a great gift for a pet by simply buying some decent treats and quality toys, and putting them in a bag yourself.
Reply from Pet Hamper
Hi Angela,
Thank you for your feedback.
I’ve reviewed the Post Office Dog Hamper (linked below for reference): https://pethamper.co.uk/post-office-dog-hamper/
The product listing and images outline the contents of the hamper, which include a luxury tennis ball, Denzel’s nut butter treats, Adios compostable pet wipes, a giraffe toy, and a Life of Riley Bakery peanut butter bone.
In collaboration with the Post Office, we’ve carefully selected a variety of items to offer a well-rounded selection of products for your dog, rather than including multiples of the same type of item. All items included are premium in quality and ingredients, with a combined RRP of over £35.
With regard to the Life of Riley Bakery peanut butter bone, this is a 100% dog-safe treat, as stated in the product description: “A handmade, natural, grain-free dog treat. Made especially for Pet Hamper by Life of Riley Pet Bakery. Suitable for dogs 12 weeks and over. Ingredients: Gram flour, coconut & peanut butter.”
These treats are made using 100% natural peanut butter and contain no artificial additives, preservatives, or xylitol.
I’m very sorry to hear that the biscuit arrived broken. As these treats are made from natural ingredients without artificial binding agents, they can occasionally break during transit.
I’ve checked our system and couldn’t find any prior emails regarding your order. If you’d be happy to contact us at info@pethamper.co.uk with your order number, I would be more than happy to send a replacement biscuit, along with an additional pack of treats as an apology for the inconvenience caused.
Kind regards,
Emily
Fabulous company… ordered on the 19th December received by the 22nd without issue. All the items I ordered were lovely as was the gift bag.
Unfortunately a lot of items were out of stock and but I’m glad for them and that’s to be expected last minute at Christmas.
Ordering was seamless and would definitely order again.
Reply from Pet Hamper
Hi Saz, thank you for taking the time to leave such lovely feedback and we look forward to receiving your next order! Kind regards, Emily
Its not just that the products are extremely good quality but the customer service is second to none. Emily support me in ordering a hamper for my friend and her new puppy. Unfortunately, the hamper was unable to be sent to Northern Ireland due to customs refusing it twice, however, Emily went over and beyond to try to rectify this and not only offered me credit (incl postage) but rounded the value up. I honestly couldn't recommend Pets Hamper more highly and am 2 seconds away from using my credit to buy my own dog some bits instead!
Reply from Pet Hamper
Hi Lindsay, thank you so much for your kind review and I'm so happy you were pleased with the service you received! I hope your dog is enjoying the products in your order.
- Emily :)
Got a hamper delivered as a Sainsbury's pet insurance perk. Gave my dog a little bit of peanut butter & half a biscuit & he's now being sick. He was fine, no problems prior to this, so we know that it can't be anything else.
Most excellent packaing and the quality of the goods inside were fantastic. Nice and healthy choices for my doggo. Highly highly recommend. The packaging was better than Ive seen for hooman gift wrapping!! I assure you!!
I ordered this hamper, unfortunately to my own fault I had actually made a error,the team were ever so helpful and adjusted my order and we are over the moon with the hamper. What a fantastic service and selection.
Have ordered multiple times now from pet hamper and each time everything has been perfect! Their hampers make gorgeous gift and are always very well received from both owner and pet! Will definitely be shopping here again
Item sent out dirty.
I think it's been used then returned,cleaned up,not very good.
Re tagged and sent out as new bigpaws for dog.
Paid new item price and delivery
Not good
Super fast delivery, lovely hamper packaging and great quality products. Will definitely be ordering again 😊
The team at Pethamper really go above and beyond to make somebody’s experience feel super special. I’ve had both in store and online experience with the team and they’re always so lovely to speak to. The shop is absolutely stunning and the quality of their products is phenomenal. So grateful, thank you so much for always providing such a lovely service 🩷
Thank you so much to Emily for all your help with my order. It arrived as quick as lightning and I’m super happy with the quality. Wouldn’t hesitate to recommend, will definitely be ordering again.
An amazing small biz.
We were lucky enough to have been chosen as their winner in a £100 voucher giveaway on Instagram.
Their products are such high quality and you can see this in the photos on their website and social media. This gives you peace of mind knowing you are getting exactly what you ordered.
I love all the aesthetically pleasing natural and earthy toned products. They are a favourite for sure. I wanted to order it all!
Brilliant people too. Very kind and helpful.
I’ll 100% be ordering again (many times)!
VERY impressed.
Needed to stock up on some cat food that was limited edition and quickly becoming like gold dust to get hold of and came across this website. I sent a question via the contact form and was responded to quickly within 24 hours. I then placed my order on a Friday afternoon and woke up this morning to Royal Mail knocking on my door with my order - I’d like to see The Flash be as quick!! Exceptionally packaged with great attention to how it is presented. Will definitely be using again! 🖤
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