Petheal Reviews 238

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers had a great experience with this company. Many customers are very happy with the product, noting its high quality and effectiveness in improving their pets' health, with some seeing significant positive changes in conditions like bumps and overall vitality. People appreciate that the product is vet-approved and contains appropriate ingredients, often leading to their pets living longer or experiencing better health outcomes. The delivery service is frequently praised for being quick and efficient, ensuring pets receive their necessary supplements without delay. However, some people mentioned issues with customer service, experiencing long wait times, unresponsiveness, or difficulties resolving order problems. There were also concerns about the product's consistency, with some chews being too hard or crumbling when split, leading to product waste. A few customers also noted that the delivery method could be problematic, with some orders arriving late or not at all, causing their pets to miss doses.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction and calling it a... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the effectiveness of the immune... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting fast shipping and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting that their orders... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the wonderful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Four paws up from Baxter the beagle and me. Chews arrived fast, reseal bag is solid, and he actually thinks they’re treats. One star ding because the dosing chart on the website was off—ended up email... See more

Rated 4 out of 5 stars

Very happy with the product but perturbed by resent order which Petheal charged me for twice and sent double what I ordered. After bringing this to their attention I did not even receive a response.

Rated 5 out of 5 stars

I’ve been giving my 8 1/2 year-old girl this product for the past year. It’s a great product, I’m very confident of its ingredients. I’ve done a lot of research with regards to various types of mushro... See more

Rated 5 out of 5 stars

I researched Pet Heal Immune Plus when my Dachshund developed hundreds of little bumps all over underneath her coat. Within weeks they started disappearing and now there are none. My vet wanted to b... See more


Company details

  1. Pet Supply Store

Written by the company

At PetHeal, our passion is deeply rooted in 'Helping Your Pet Live Their Best Life.' As pioneers in pet care, we bring you a range of premium products, with the spotlight on our renowned PetHeal Immune Guard. Meticulously crafted to elevate vitality and promote holistic health, our natural supplements stand as a testament to our commitment to your furry companion's well-being. Thousands of satisfied pet owners trust us for our dedication to excellence, offering antioxidant-rich solutions and unwavering immune support. Explore the PetHeal difference—a name synonymous with top-tier pet care, innovation, and customer satisfaction. Choose PetHeal, where we believe that every pet deserves to live their absolute best life. Join us on this journey towards a happier, healthier companion.


Contact info

4.0

Great

TrustScore 4 out of 5

238 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Sissy

product brought my dog back from her death bed. She is doing much better and is almost back to her old self !!
Thank you for a great affordable remedy

May 28, 2025
Rated 1 out of 5 stars

BEWARE - TRY ONLY ONE BOTTLE

Planning to try it for 3 months I ordered monthly in hopes the product would help our 75 gorgeous 12.5 year old girl who is developing lumps and bumps.

The problem is with the company return policy! We tried for two weeks as directed for her size and weight and she developed gastrointestinal inflammation. We thought she was dying...stopped eating, playing, and looked absolutely miserable.

Maybe it would of helped if we started with one pill rather than three once a day as recommended but when I reached out to return what I have there is NO RESPONSE TO THE FACT HER RESPONSE WAS NEGATIVE - Due to the fact the second month came shortly after I ordered the first? Maybe due to the long wait in receiving the product...I now have 4 containers of unused and one full one.
THE RETURN POLICY STINKS SO BEWARE!! IF TRYING FOR FIRST TIME START WITH ONLY ONE BOTTLE!!!

April 24, 2025
Unprompted review
Rated 3 out of 5 stars

I don't have a problem with the product…

I don't have a problem with the product the product is great what I do have an issue with this I was sent a tub of the Cancer Care I don't know why or how I got it but my dog will not touch it I've been using the immune care choose she loves them and they work well for her I would appreciate it if somebody would at least give me some kind of a credit for my new order I have a tub of Cancer Care that I can't use I tried three or four times she won't touch it

March 27, 2025
Rated 5 out of 5 stars

Little Stella is happy with her mushroom treat

Little Stella is 5.5 lbs (toy poodle) a rescue and is 8 yrs old. She was getting these little bumps all over her body and I have been giving her these mushroom chews with her breakfast. She likes them, it seems to be slowing down the growth of these bumps and some dried up and fell off. I think that's a good thing.

April 7, 2025
Rated 1 out of 5 stars

I am not happy with your customer service Dept.…

I am not happy with your customer service people. They are foreigners (India?). I called on the last shipment to say it doesn't agree with my dog's GI system and I want to be taken off the auto shipment schedule. She told me she could give me only 1/2 my purchase price back and to donate it. I donated it to the vets at our animal shelter. I then received a new shipment of the product. I called customer service which was another foreigner (Indian?) who said they did not have any indication to drop the auto ship. I was very upset and he hung up on me. So now I am going to drive to Buford, GA to return the product and get a FULL refund. I have a pet sitting business and will communicate to my customers to NOT buy the product because the customer service is AWFUL and not American people working there.

March 28, 2025
Rated 5 out of 5 stars

Prevention

The dogs love the taste. I give to them as a preventive. Actually, they act better than before we started on this. I've used this for a least one year and half. Started with one smaller, older dog, then decided to also give to my larger, younger dog. My larger dog has had issues with her eyes--corneal Ulcers on the outside edges of eyeball. It has finally cleared up a lot and I believe these chews have helped that situation.
I believe in natural products for everyone. I'm always happy when I see the jar in my mail!

March 26, 2025
Rated 2 out of 5 stars

The product is ok

The product is ok, but never order monthly ,i order just once, it you charged me every month for this product, even after i sended you email about cancelation, you still charge me🤦

March 28, 2025
Rated 2 out of 5 stars

Still Hoping

These little treats do not seem to have helped my dog’s lumps and bumps. She has gotten more small ones and the larger one aren’t shrinking. This has been going on for a couple of years so I didn’t expect an overnight change. I’m still hoping they will help so i will continue to give them to her.

March 28, 2025

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