I love the stickers! The only comment is that it would have been great to receive all the stickers in one booklet, like I did 2 years ago. Instead, I received several booklets, which is not practical... See more
Company replied
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See what reviewers are saying
Very professional helpful service. The name tags are great.... easy to iron on and just what I needed
I like Petit Fernand because they so responsive and kind. I also like the stickers because it’s affordable and very nice. I always order a sticker name for us. Thanks a lot & God bless
I didn’t received any of my orders! Not having a tracking number is not acceptable!
Company replied
Company details
About Petit-Fernand
Written by the company
Petit-Fernand, con sede en Francia y fundada en 2012 por dos padres, es la marca aliada de los padres en el día a día. Para llevar o para usar en casa, nuestras etiquetas y productos personalizados os acompañan en todos vuestros pequeños y grandes eventos.
Encuentra en www.petit-fernand.es nuestras etiquetas personalizadas con tintas sin disolventes para ropa y objetos, nuestras cantimploras isotérmicas e inoxidables al 100% reciclables, nuestras fiambreras sin BPA y nuestras tazas para cada pausa diaria.
Encuentra en www.petit-fernand.es nuestras etiquetas personalizadas con tintas sin disolventes para ropa y objetos, nuestras cantimploras isotérmicas e inoxidables al 100% reciclables, nuestras fiambreras sin BPA y nuestras tazas para cada pausa diaria.
Contact info
13 rue George Barres, 33000, Bordeaux, France
- +34 912 69 40 56
- contacto@petit-fernand.es
- petit-fernand.es
4.1
Great
14K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I DID NOT RECEIVE ANYTHING AFTER 3…
I DID NOT RECEIVE ANYTHING AFTER 3 WEEKS OF ORDER. THE CUSTOMER SERVICE HAS NOT REPLIED SINCE ONE WEEK AGO.
I FEEL VERY CHEATED.
i ordered on 31 august. This is unacceptable.
I have no stickers for the school and i have more received money back.
What is this?!?!!!!!
September 25, 2021
Reply from Petit-Fernand
Hello,
I am really sorry about that.
I can confirm you have been refunded.
Wishing you a lovely day,
Bea
I didn’t received my order
September 23, 2021
Reply from Petit-Fernand
Buenos días,
Le pedimos disculpas por las molestias causadas por parte de la agencia de transporte.
Le confirmo que su pedido fue reenviado sin costo alguno según su solicitud.
Por favor, si aun no lo ha recibido teniendo en cuenta las fechas, le pedimos que se ponga en contacto con nosotros, si no lo ha echo ya, a contacto@petit-fernand.es !
Que tenga un buen día,
Maialen
Reply from Petit-Fernand
Buenos días,
Le pedimos disculpas por las molestias causadas por parte de la agencia de transporte.
Por desgracia durante la alta temporada hemos tenido bastantes problemas en lo referente al servicio de reparto en España, es por ello que estamos buscando nuevos socios para realizar las entregas.
Esperamos aun así que nuestros productos le hayan gustado.
Que tenga un buen día,
Maialen
I don't receive my order!
September 21, 2021
Reply from Petit-Fernand
Buenos días,
Le pedimos disculpas por las molestias causadas por parte de la agencia de transporte.
Le confirmo que su pedido fue reenviado sin costo alguno según su solicitud.
Por favor, si aun no lo ha recibido teniendo en cuenta las fechas, le pedimos que se ponga en contacto con nosotros, si no lo ha echo ya, a contacto@petit-fernand.es !
Que tenga un buen día,
Maialen
Reply from Petit-Fernand
Buenos días,
Le pedimos disculpas por las molestias causadas por parte de la agencia de transporte.
Por desgracia durante la alta temporada hemos tenido bastantes problemas en lo referente al servicio de reparto en España, es por ello que estamos buscando nuevos socios para realizar las entregas.
Por favor, si aun no lo ha recibido teniendo en cuenta las fechas, le pedimos que se ponga en contacto con nosotros, si no lo ha echo ya, a contacto@petit-fernand.es !
Que tenga un buen día,
Maialen
Totalmente recomendable
September 16, 2021
Excellent costumer services!!!
September 14, 2021
Reply from Petit-Fernand
Buenos días,
Le pido que acepte nuestras más sinceras disculpas por las molestias causadas.
En efecto, no es normal que las etiquetas se despeguen, debe de tratarse de un lote defectuoso.
Con el fin de poder ayudarle le pido que nos mande algunas fotos de las etiquetas defectuosas, si no lo ha echo ya, a nuestro correo electrónico contacto@petit-fernand.es.
Que tenga un excelente día,
Maialen
Very good company
Very good company, beautiful labels and presentation, easy to use and quick delivery. Thank you
September 8, 2021
Perfecto y rapido!
August 30, 2021
Super recomendable
August 30, 2021
Excellent quality.
August 6, 2021
Excelent product and quality
Excelent product and quality. It is the second time I purchase the school sticker kit and it never disappoints. I totally recommend it! Thanks Petit Fernand! And keep it up!
June 1, 2021
It’s nice sticker for my daughter…
It’s nice sticker for my daughter things for school .. Not only her small children but can use it for everything you like to put on a sticke name like the one I ordered .. It came a little late but it’s ok Atleast I have it already. I love it .. Thank u, maybe I will order more
April 12, 2021
Really great quality product and…
Really great quality product and amazing helpfull staff!! Already bought 3 lunch boxes for my daughter and they last super!
Danierla
April 8, 2021
Very disappointing
Very disappointing. I have not received my order (done more than 20 days ago). It is not possible to get information about the status , phone contact service does not work and nobody answers an email...
March 9, 2021
Reply from Petit-Fernand
Estimada Inna,
Lamentamos que no haya recibido todavía su pedido. Nuestro servicio al cliente se contactará muy pronto con usted para encontrar una solución.
Saludos cordiales,
María.
Perfecto!!!
February 9, 2021
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