Petland Kennesaw Reviews 

79
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Bought a Welch Corgi in 2020 from Petland. She's had 3 operations since I've owned her, one for gallstones, two for fatty tumors, today I sadly had to have her put down. She had developed blindness al... See more

Rated 1 out of 5 stars

Adopted a puppy from them a few years ago. Dog had giardia that was near impossible to get rid of despite being given a clean bill of health from their vet. Probably caused by unclean kennels. I was... See more

Rated 1 out of 5 stars

I saw my first PETLAND today. The dogs looked super nervous & not to mention the kennels have no cushion to keep them comfortable or warm. I was told they never go outside & don’t come out of their sm... See more

Rated 1 out of 5 stars

Sick puppies, rude employees and racist manager (Alex Linear and Lauren)! Stay away from petland!! They even lie about their dogs information! They smile to the customers until they get their money, t... See more

Company details

  1. Animals & Pets

Information provided by various external sources

Petland Kennesaw is your number one location to buy puppies, kittens, birds & small animals. We are also providing pet supplies & quality pet foods.


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1.2

Bad

TrustScore 1 out of 5

79 reviews

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1.2

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(79)

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Rated 1 out of 5 stars

Adopt don't shop.

Adopted a puppy from them a few years ago. Dog had giardia that was near impossible to get rid of despite being given a clean bill of health from their vet. Probably caused by unclean kennels. I was promised the dog came from a reputable breeder. This breeder was impossible to locate and contact online to verify its legitimacy, and any search results showed nefarious reports and reviews from a breeder with the same name.

Adopt don't shop!

July 11, 2017
Unprompted review
Rated 3 out of 5 stars

Need to clear

Brought a dog 2 years ago i was told if any thing ever happen to my dog i wohld get anotger one. Well the the second year i had the dog someone stole it. I call the number to see if they could locate my dog by the chip and they told me they could locate my dog because I didn't register the dog. I thought since I paid X amount for the dog it was included. Petland should have made that clear. Not going back

July 10, 2017
Unprompted review
Petland Kennesaw logo

Reply from Petland Kennesaw

Hey Pam. We are so sorry that this wasn't crystal clear. This information is seen and found on our contracts which we review thoroughly and is extensively signed. We also email your petkeys account to set up the microchip registration. This is also something reviewed during contracts. There is a lot of excitement in getting a puppy and we do apologize if any of this wasn't understood. Once you've registered it increases the chance of a vet scanning the pup and contacting you, however the microchip isn't a tracking chip. It just acts as a social security number. We wish you the best and hope you are able to find your pup soon!

Rated 5 out of 5 stars

My family Loves Pet Land !

My family has purchased 3 dogs ( One dachshund, one French bulldog and one English bulldog ) and 1 rabbit from Pet land and all 4 were healthy happy pets that have brought joy to our lives . Pet land employees have always been caring and helpful in picking out the right pet for us and making it a great experience. WE LOVE PET LAND and we still stop in about once a month because our 8 year old loves it there

July 10, 2017
Unprompted review
Rated 1 out of 5 stars

The puppy had kennel cough

The puppy had kennel cough. I was not pleased at all. The number that was given for follow up was equally as bad. No one did what they said they were going to do. I paid a lot of money for a sick puppy. Get a rescue animal it is not worth it to pay thousands of dollars for a sick dog. I must have gone to the hospital 6 times and it was an hour drive each way. I will never go to petland again nor will I recommend them. Can you say rip off!

July 10, 2017
Unprompted review
Rated 1 out of 5 stars

Do not buy here

I have purchased two dogs from them in the past so let’s start with the first. 2012 they had an older around 9 month old English Bulldog puppy that was supposedly brought back to the store because the couples kids were allergic to him. He was hugely discounted so we rescued him from them only to find out 3 months later that he is kid aggressive and could not be around children what so ever, living in a neighborhood with kids this proved to be a challenge to walk the dog who would flip out at the mere sight of a kid. He was rehomed with an older couple that had a farm and is doing well with them as he is know in his senior years. Fast forward 2016 we are next door dropping off a vacuum for service next door and decided to go in and look as our Boxer of 13 years had passed away. They had a nice looking male boxer pup that we decided to take home as he was one of few dogs without an insane price tag. We took them to their recommended Vet within the timeframe and had him checked and the vet said he was good. 3 day later the dog became very ill back to the their Vet who prescribed a broad spectrum antibiotics but he continued to get worse to the point of not eating and drinking and needing to be force fed. At this point I contacted their store manager and he agreed to pay for an emergency vet visit which proceeded to reveal the dog had bad pneumonia and needed to be left there for treatment at this point he had lost a huge amount of weight. The manager was rude throughout the whole ordeal and the company they contract to handle stuff like this is useless as tits on a bull. In the end the dog was returned to Petland and a refund was issued but the whole experience was a nightmare from start to finish. They prey on consumers and their prices aren’t in line with that of respected breeders. Stop and think for a moment why they can no longer off a puppy with AKC registration. I tracked the boxer back to a known Amish puppy mill in Pennsylvania. Buyer Beware.

July 10, 2017
Unprompted review
Rated 1 out of 5 stars

Misrepresents breeder information

Misrepresents breeder information. Sells substandard animals and then does nothing to assist with deformities and other major medical. Home office personnel are arrogant and uncaring. It's obvious from their handling that it is a routine that they have become used to.

July 10, 2017
Unprompted review
Rated 5 out of 5 stars

We love Petland!!

We love Petland!!! Lauren made our last trip there even better!

July 10, 2017
Unprompted review
Petland Kennesaw logo

Reply from Petland Kennesaw

Aw! Thanks Eric!

Rated 1 out of 5 stars

Bought a puppy and within 5 days he was …

Bought a puppy and within 5 days he was sick and had to be hospitalized. Vet said he had herpes which led to pneumonia. 7000$ in vet bills.

July 10, 2017
Unprompted review
Petland Kennesaw logo

Reply from Petland Kennesaw

Hello Janis. We're so sorry that your puppy wasn't well. Just to clarify: none of our puppies have ever been diagnosed with herpes. According to our records we've also never had a Janis B purchase from us. We want to better your experience in any way we can, but it's a bit strange to hear of this.

Rated 5 out of 5 stars

I have purchased 2 puppies from …

I have purchased 2 puppies from Petland Kennesaw and have not been disappointed. I simply love my puppies, and love the ease and stress free of the purchase. The puppies are happy and active. The supplies you take home are needed and not junk. And the contacts they set you up with are great. They follow up with you to make sure you have done everything for your puppy.

June 22, 2017
Unprompted review
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