I can highly recommend Petlux , I have been going to their store in Hellerup since we got our Austrian Shepherd Bowie a few years back. They have the best selection of Mush ( fresh frozen meats )... See more
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I have ordered from Petlux on March 17 and got a confirmation that my order has shipped. I have not received any updated information on when the order will arrive. All my attempts to get in touch wi... See more
We stopped into PetLux 20 minutes prior to closing on a Friday afternoon. There were several customers there and plenty of interesting things for our family to check out in anticipation of bringing ho... See more
Company replied
I had a great experience with Petlux. The staff is very knowledgeable about all the products they sell and gave me relevant advice for a picky allergic little dog!
Company replied
Company details
Written by the company
Petlux er en dansk web shop med eksklusive brands til hund og kat. Du finder vores fysiske butikker i Hellerup, Østerbro og på Frederiksberg. Vores sortiment er nøje udvalgte varer til de kæledyrs ejere der er særligt bevidste omkring kvalitet og design. Du finder kun de de bedste top brands så som MiaCara, Fashion Dog, Mush, Grandorf, Essential Foods, Grandorf Fresh, Dog Copenhagen, Woolf, Naturea, Mush, Biogance, Natural Dog Company m.fl.
Contact info
Marielundvej 28, 1.sal, 2730, Herlev, Denmark
- +4571716571
- mail@petlux.dk
- petlux.dk
4.2
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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Reply from Petlux | Pets and living
Thank you very much for the positive feedback:0)
Best regards,
Team Petlux
Amazing service
Amazing service, good quality products, if a little on the expensive side.
May 20, 2022
Reply from Petlux | Pets and living
Thank you very much for you kind feedback!
We're happy that you're pleased.
If you want to, you may join the Club Petlux - our benefit program to get discounts.
Have a wonderful day:0)
All the best,
Team Petlux
Used porcani
Used porcani, received delivery next day on my door step, your delivery is longer and sent to pakkeshop because I was not home. I will shop somewhere else
April 4, 2022
Reply from Petlux | Pets and living
Hi,
Thank you for your review and feedback, we really appreciate it to do better and adjust our processes.
We're sorry to know that you're not happy with the delivery.
In your case, the carrier is not allowed to place your product at your doorstep due to the product you've bought (it could be exposed to cold, rain, heat or worse, be stolen) and that is in our terms and conditions.
Again, we apologize the inconvience for you.
Kind regards,
Petlux
God og hurtig ekspedition og ingen…
God og hurtig ekspedition og ingen problemer hvis vare sendes retur.
March 20, 2022
Reply from Petlux | Pets and living
Hej,
Mange tak for din anmeldelse.
Vi er glade for, at du har haft en god oplevelse og er tilfreds med servicen:0)
Du er altid velkommen.
Med venlig hilsen
Petlux
God service!!
February 10, 2022
Reply from Petlux | Pets and living
Hej Suzanne
Tak for din anmeldelse :-)
Hav en god dag!
Venlig hilsen
Petdreams
Reply from Petlux | Pets and living
Hi Daria!
Thank you so much for your kind words:-)
Kind regards
Petdreams
Super god hundefoder og Super hurtig…
Super god hundefoder og Super hurtig levering. 😁😁😁😁😁😁😁😁😁
February 5, 2022
Reply from Petlux | Pets and living
Hej Stephen!
Mange tak for din anmeldelse, vi er utrolig glade over at du finder vores gode produkter, og hurtige levering tilfredsstillende :-)
De bedste hilsner
Porcani
Reply from Petlux | Pets and living
Hej Eva
Tak for de 5 flotte stjerner :-)
De bedste hilsner
Porcani
Super kvali;-)
January 31, 2022
Reply from Petlux | Pets and living
Hej Michael
Tak for anmeldelsen :-)
Hav en god dag!
Vh Petlux
Excellent store with a nice range of…
Excellent store with a nice range of high quality products. It is more of a dog store but they do have items that work well for both. I also think they can get alot of cat items like treats, cat litter, etc ifrom their distributer f you order them online and pick up. The Owner was very helpful. I went in for Cat food and she introduced me to Mush frozen raw foods for cats and dogs. It is very nutricious and my kittens love the yellow and purple bags. I like them too because there is an empty bowl and a small bag is the only trash I find it much more economical than other brands. So glad I found this womderful place!!
Pamela
January 28, 2022
Reply from Petlux | Pets and living
Hi Leo!
Thank you so much for your kind words.
We are very happy to hear, that your kittens enjoy our Mush frozen food!
We will look forward to help you again in one of our stores, or at our online shop.
Have a wonderfull day :-)
Kind regards
Petlux
Reply from Petlux | Pets and living
Kære Anja
Det lyder jo bare perfekt, det giver et smil på læben med tilfredse kunder :-)
Hav en god dag, vh Petdreams!
Reply from Petlux | Pets and living
Hi Alexia
Thank you so much for your kind words, we hope to see you again soon at petlux.dk, or in our stores :-)
Kind regards
Petlux
Alt i alt fin service.!!
November 20, 2021
Reply from Petlux | Pets and living
Hej Rigmor.
Tak, det betyder meget for os at vores service er tilfredsstillende ! :)
Hav en god dag.
Vh
Petdreams
Super fin service
October 21, 2021
Reply from Petlux | Pets and living
Hej Elsebeth
Tak for din anmeldelse!
Det glæder os, at du har haft en dejlig oplevelse med den hurtige service :)
Vi ser frem til igen at betjene dig.
Hav en dejlig dag :-)
Mvh Diana
Reply from Petlux | Pets and living
Hej
Tak for din anmeldelse!
Det glæder os, at du har haft en dejlig oplevelse med den hurtige service :)
Vi ser frem til igen at betjene dig.
Hav en dejlig dag :-)
Mvh Diana
Fantastisk kvalitetsvarer- hurtig…
Fantastisk kvalitetsvarer- hurtig levering og super god behandling ved returnering👍👍👍
October 13, 2021
Reply from Petlux | Pets and living
Hej Charlotte
Tak for din anmeldelse!
Det glæder os, at du har haft en dejlig oplevelse med vores produkter og service :)
Vi ser frem til igen at betjene dig.
Hav en dejlig dag :-)
Mvh Diana
Super hurtig service og ekspedition
October 8, 2021
Reply from Petlux | Pets and living
Hej Camilla
Tak for din anmeldelse!
Det glæder os, at du har haft en dejlig oplevelse med den hurtige service :)
Vi ser frem til igen at betjene dig.
Hav en dejlig dag :-)
Mvh Diana
Good selection of products and quick…
Good selection of products and quick delivery.
September 21, 2021
Reply from Petlux | Pets and living
Thank you for your feedback:0) We're happy to know you are satisfied.
Super fast and efficient!
September 13, 2021
Reply from Petlux | Pets and living
Dear Katherine
Thank you for your kind words :-)
Have a nice day!
Petlux
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