My six month old fully vaccinated puppy went to day camp at Pet Paradise-Houston/Hobby on June 28 and July 2. He died on July 7. He was lethargic on July 6 with bloody diarrhea and vomiting and was ta... See more
Company replied
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See what reviewers are saying
I've been a customer for almost a year now, just out of necessity. Their staff is friendly, but they choose what services are available based on some indiscernible standard. I have only been able to s... See more
Rocco, my beloved dog, has always been a healthy and happy companion. Recently, we boarded him at Pet Paradise for just one night, expecting him to be safe and cared for. When we picked him up the n... See more
The first time my dog ever boarded at the pet paradise university location in Jacksonville Florida, he get really sick with kennel cough. The facility was no help with costs or anything. And I know fo... See more
Company replied
Company details
Information provided by various external sources
For fun, safe and clean boarding, grooming, day camp and veterinary care for your dog or cat, look to any of the 35 Pet Paradise locations in the southern U.S.
Contact info
United States
- petparadise.com
1.5
Bad
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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PetParadise is really nice place to…
PetParadise is really nice place to stay and enjoy for your baby, Extremely happy experience with my chippy. Staff are great and very responsive.
June 20, 2020
Unprompted review
Truly a Pet Paradise!
Brought my buddy and he really enjoyed his stay. There are lots of activities for pets and friendly staff too.
June 19, 2020
Unprompted review
Wesley Chapel staff the best!!!
Our fur baby goes to pet paradise in Wesley chapel Fl. We feel 1000% comfortable leaving him for day camp or boarding over multiple days. The staff is outstanding and extremely patient. I’ve been known to call multiple times on day camp days to find out if Diesel is playing etc. The staff always show kindness and empathy and makes me feel that there’s no problem in calling.
Best place ever!!!! Diesel really enjoys himself
Update August 9: We took full advantage of the reduced day camp rate in July. Diesel got to go to camp twice a week; what a great summer break for a pup
June 16, 2020
Unprompted review
Friendly staff and wonderful service!
June 13, 2020
Unprompted review
We always have a great experience with…
We always have a great experience with Pet Paradise!
June 4, 2020
Unprompted review
We always have the best customer…
We always have the best customer service here
June 2, 2020
Unprompted review
My two retired racing Greyhounds love…
My two retired racing Greyhounds love going to day camp at Pet Paradise. They come home tired and happy.
May 28, 2020
Unprompted review
My wife and I continue to be very…
My wife and I continue to be very pleased with our Lab's experience at Pet Paradise. The staff is amazing and the facility is excellent.
May 27, 2020
Unprompted review
Your staff is so friendly and gives my…
Your staff is so friendly and gives my LaTeDa let's of attention.
May 27, 2020
Unprompted review
Thank you for being open during the…
Thank you for being open during the PANDEMIC!
May 27, 2020
Unprompted review
Fun in the Sun
We’ve been bringing our golden retriever, Joey, to Pet Paradise for 6 1/2 years for daycare and boarding. He adores the staff and has so much fun every time he goes. The staff is conscientious and they truly love the animals in their care. The facility is always clean and nothing beats the bone-shaped pool. There is always a playtime attendant in the pool area and play yard with the dogs. It’s such a comfort to know that Joey is being well cared for and having a blast when we are away.
May 26, 2020
Unprompted review
Very clean and organized
Very clean and organized. Check in and out was very well orchestrated during this time of pandemic. They took amazing care of my baby and she came back to me happy and satisfied. I would certainly have them watch my babies again.
May 26, 2020
Unprompted review
We made an appointment for a grooming…
We made an appointment for a grooming at 9 am. We heard nothing and called at 3 pm to check the status. I arrived at 3:30 and was told it would be another half hour. What’s the point of making an APPOINTMENT? Reconsidering our choice of grooming services.
May 26, 2020
Unprompted review
Miss Darcy and I love this place
Miss Darcy and I love this place
everyone is so caring and attentive to her
she comes home each time so tired (this is good!) and i know she looks forward to going each time
they did a great job during the stay at home period too
May 26, 2020
Unprompted review
Excellent facility
Excellent facility. Caring courteous staff. Our puppy loves it here
May 26, 2020
Unprompted review
On Sacra's last visit
On Sacra's last visit, I paid for services, that I feel were not done with the effort paid for. I am weary of taking her again. She goes there really scared and leaves there with relief. Pet Paradise is a quality facility with great amenities. I appreciate the boarding and daycare services you offer.
May 26, 2020
Unprompted review
Tiny Town pup
We love bringing out pup to Pet Paradise. However, I wish Tiny Town pups had more of an opportunity to play outside. I see that there is a "splash pad" that seems to be unoccupied most of the day. I would love to see the little pups have an opportunity to play there!
May 26, 2020
Unprompted review
We love Pet Paradise Matthews
We love Pet Paradise Matthews. All of the team members there are wonderful. Our dog Barkley looks so forward to his doggie camp days there.
May 26, 2020
Unprompted review
Both of my dogs always seem to enjoy…
Both of my dogs always seem to enjoy their time there. Pet Paradise has been a lifesaver many times with taking my dogs at the last minute or allowing me to extend their visit at the last minute while taking care of my mom. I like being able to watch them on camera!!
May 26, 2020
Unprompted review
Dogs are happy to go to Pet Paradise
Dogs are happy to go to Pet Paradise. They have been going there since the doors originally opened.
May 26, 2020
Unprompted review
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