Pet Rebellion Reviews 

1,118
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, finding them effective for various pet-related needs. Many people appreciate the extensive range of luxurious, soft, and comfortable items available. The ordering process is generally easy, and the delivery service is frequently highlighted as quick and efficient. However, some customers noted concerns regarding delivery, specifically mentioning issues with tracking or parcels delivered to the wrong address. Additionally, a few people experienced problems with products not staying in place or the non-slip backing wearing off after washing, potentially making them hazardous.

What people talk about most

Product

Customers consistently report high satisfaction with the products, frequently praising their excellent... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent quality of products such... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the quick and... See more

Order

Users describe ambiguous interactions with order, with some finding the ordering process very easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have searched high and low for a protective and comfortable cover for the rear seats of my new model Mini Cooper. All hammocks and covers are way too long/wide. I spoke to Lynsey about my needs and... See more

Company replied

Rated 5 out of 5 stars

Very easy to order and always arrives super quick, I have several floor runners and they wash well and really help my senior dog from slipping on hard wood floors. Just recently purchased the sofa cov... See more

Company replied

Rated 5 out of 5 stars

I bought a pet rucksack in kakhi green and cannot recommend it highly enough. The quality is excellent, a good design and well worth the price . I bought mine as I have a medical condition and like my... See more

Company replied

Rated 5 out of 5 stars

The products are good quality, we have the Victorian tile style rug x2. There were delivered later than initially hoped (we pre-ordered) but Pet Rebellion kept us fully up to date & in the end they w... See more

Company replied


Company details

  1. Pet Store

Written by the company

Practical pet rugs and mats for the home and car


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,118)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The confidence in the quality of Pet…

The confidence in the quality of Pet Rebellion products makes decisions easy, the difficulty is in the selection process. As a satisfied customer of two years I look forward to viewing the latest product. Keep up the good work.

August 17, 2024
Unprompted review
Pet Rebellion logo

Reply from Pet Rebellion

Thank you Malcolm =)

Rated 5 out of 5 stars

Excellent service

Excellent service with my product arriving the next day and is exactly as described. I ordered a cover for the back seats of my car and it was extremely easy to fit and my dog is very happy indeed. I will definitely order from this website again and recommend to friends.

August 2, 2024
Unprompted review
Pet Rebellion logo

Reply from Pet Rebellion

Thank you Charlotte. =)

Rated 5 out of 5 stars

Exceeded expectations!

To be honest, I ordered this not expecting it to be that great, but I am pleasantly surprised! I'm using it as a main rug and I'm really impressed, it's super soft but feels really substantial. It hoovers brilliantly and looks great. My greyhound absolutely loves it too. One of those rare times when the price actually belies the quality. Thanks Pet Rebellion!

August 10, 2024
Unprompted review
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Reply from Pet Rebellion

Thank you! =)

Rated 5 out of 5 stars

Excellent quality

Excellent quality, non slip dog bed for sofa. Bigger than expected which was great as I have a greyhound.
Quick dispatch
Highly recommended

August 7, 2024
Unprompted review
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Reply from Pet Rebellion

Thank you Paula =)

Rated 5 out of 5 stars

Perfect Customer Service

Perfect Customer Service, had a minor issue with a previous order, This was resolved quickly, professionaly and without any quible.

Since placed a second order for Dog sofa Cover....Item is brilliant, great size and quality and does not slip or move unlike others I have purchased elsewhere.

5 star service, Highly recommended. Thank you

August 6, 2024
Unprompted review
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Reply from Pet Rebellion

Thank Jo! anytime =)

Rated 2 out of 5 stars

Backseat cover not waterproof

I ordered the light grey backseat car cover made from the same material as a dog calming bed. I chose it to help calm my nervous dog while traveling and to protect my car seats from mud, water, and other messes.

I waited a long time for the delivery. Although they eventually emailed to inform me of delays, the extended wait spoiled the experience.

When the cover finally arrived, I was initially impressed despite a slightly imperfect fit. I thought that as long as it protected my car seats, it would be acceptable.

Unfortunately, my dog recently had an upset stomach, necessitating an emergency vet visit. On the way back home, there was an accident. Although most of the mess was contained on the puppy pad, some of it got onto the cover. I wasn’t worried because I believed I could simply remove, wash, and reattach it. However, when I took it off, I discovered the waterproof backing was ineffective. The mess seeped through and stained my car seats. Needless to say, I was not happy. The cover failed to perform its intended function.

Would I recommend it? No. It is very expensive for a car seat cover that does not protect your seats.

July 24, 2024
Unprompted review
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Reply from Pet Rebellion

Hello William,

Thank you for the feedback.

Tommy has tried calling you and sent you a message. We are puzzled to why you haven't contacted us directly if you were so unhappy and to write such a long review.

We do not advertise these as waterproof anywhere.

Can you get in touch and we can help resolve any issues.

Rated 5 out of 5 stars

I am so pleased with my purchases from…

I am so pleased with my purchases from pet rebellion. The quality is the best I have bought for my dogs . I will be recommending their products to my friends and will be definitely be buying from them again

July 11, 2024
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Reply from Pet Rebellion

Thank you Sarah =)

Rated 3 out of 5 stars

Nothing to fix them with so find they…

Nothing to fix them with so find they slip and move very expensive for what they are

July 10, 2024
Pet Rebellion logo

Reply from Pet Rebellion

Hello Caroline,

How are you?

Have you contacted us direct about this issue? We would be happy to look into this for you?

Rated 5 out of 5 stars

Returning customers

We’ve already been customers of Pet Rebellion and really rate their goods. This time we purchased a boot and bumper protector and have once again been pleased with the quality, price and speedy delivery. I’m sure it won’t be the last purchased we make

July 9, 2024
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Reply from Pet Rebellion

Thanks Gill. =)

Rated 5 out of 5 stars

Cosy cover up is exactly that

Cosy cover up is exactly that. Just right to protect our new furniture from a very cuddly but oh so furry long haired GSD. Easy ordering. Reasonable price 🥰

July 8, 2024
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Reply from Pet Rebellion

Thanks Sonia =)

Rated 5 out of 5 stars

Chair covers are great

I run a dog boarding service so it’s important to protect my leather furniture. These covers are great. You have to push them into the cracks of your furniture and they stay really well. The dogs like lying on them too.
Delivery was really quick.

July 7, 2024
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Reply from Pet Rebellion

Thanks Gemma =)

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