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Petrusse, compositeur d'étoles. "Notre raison d'être ? Protéger, accompagner, révéler les femmes et les hommes. En pleine conscience de notre époque et de ses enjeux, en particulier sociaux et environnementaux, chacun de nos foulards est porteur de sens, d'histoire.” Depuis plus de 25 ans, l'excellence est notre fil de trame. La créativité, le lien avec les artistes et le monde de l'Art, notre pigment. En ligne de mire ? Les beaux horizons. Nous célébrons depuis toujours l'alliance de la culture et de l'artisanat. Entre responsabilités sociale et environnementale, il s'agit pour nous de créer du sens et du lien.
Château Mauriac, 3 Chem. de Cantau, 33210 , Langon, France
4.7
164 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Petrusse
Dear Terri,
Thank you very much for your kind words.
We are delighted to hear that you appreciated both the quality of your piece and the speed of delivery. At Petrusse, we are deeply committed to offering creations crafted with care and to ensuring each order reaches you as smoothly as possible.
We hope you will enjoy wearing your Petrusse piece for a long time to come.
Warm regards,
Firas from Maison Petrusse
The shipping is too slow. If the shipping is faster that would have been perfect
Amazing store. A lot of nice options. Employee quite friendly
Reply from Petrusse
Hello Luis,
Thank you so much for your positive message. We are very happy to hear that you appreciate the options we offer and that you have had a pleasant experience in our store. You satisfaction is our top priority.
See you soon,
Firas from Petrusse team
Since I wrote my original review of my Petrusse scarf below, much has taken place. Petrusse got in touch, and made my return a seamless process. They could not have been more helpful, and thorough. I continue to be a loyal customer, and look forward to discovering my next Petrusse treasure!
Reply from Petrusse
Dear Annette,
Thank you so much for taking the time to update your review. Your words truly mean a great deal to us.
We are delighted that your experience reflects the care and attention we strive to offer each of our customers. Your continued loyalty and trust inspire us every day, and we are honored to have you as part of the Maison Petrusse universe.
We look forward to accompanying you on your next discovery.
With our warmest regards,
Firas from Petrusse team
Sadly, upon arrival, I discovered many lurex threads in the scarf were broken, hanging free.
I was disappointed and surprised, as I have purchased many scarves from Petrusse over the years, and this one isn’t of the quality I’ve found in all their other scarves.
Reply from Petrusse
Dear Annette,
We apologise again for the inconvenience this has caused and we deeply thank you again for your understanding and patience.
Thank you for taking the time to write us a positive review on our excellent customer service. Your words truly mean a great deal to us.
Your continued loyalty and trust inspire us every day, and we are honored to have you as part of the Maison Petrusse universe.
We look forward to accompanying you on your next discovery.
With our warmest regards,
Firas from Petrusse team
I love this store. Every time I am in Paris, I come to see what new scarf I need to add to my collection. The colors, the designs, the feel of the silk are all first rate.
Reply from Petrusse
Dear Anne,
Thank you so much for your lovely message! We absolutely love having you at our boutique in 46 bd. Raspail in Paris. A bientôt !
The Petrusse team
The silk scarf is beautiful--lovely design and vibrant colors. Delivery was fast and precise. Thank you!
Reply from Petrusse
Thank you so much for your kind words! We are thrilled that you love the design and colors of our silk scarf. We strive to provide fast and precise delivery. We hope to see you again soon at Petrusse!
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