We never leave reviews but had to, we ordered the large wooden kennel, Quick delivery, very well made, easy to put together, wind breaker a bonus, roof great let it air out. Our dog loves it Overall f... See more
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Review summary
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Ordered a hen coup, it arrived on time and was exactly as described. Assembly was straight forward as per instructions I used a power screwdriver which was helpful but could be done with hand held sc... See more
Company replied
Brilliant product and service 😊 ordered Friday delivered Monday! Working in logistics I know that this is not always the case so was super impressed. Best part is that it’s an Irish company too😊Defi... See more
Company replied
Ordered a chicken run with pets ie. Very happy with the product. It arrived very promptly and was as described on the website. We had one small issue but this was dealt with very promptly and communic... See more
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Company details
Written by the company
Pets.ie is a family run online pet supply company proudly based in Arklow, Co. Wicklow! We're your one-stop shop, offering a wide range of products from all the leading pet brands, catering to every need of your furry or feathered friend. Our passion for all things pets is what drives us to bring you the highest quality kennels, coops, hutches, accessories and so much more. We're here to give you straightforward advice about our products because, just like you, we're crazy about pets and care deeply about our customers! Pets.ie - For Pets and Their People.
Contact info
Pets.ie, Croghan Industrial Estate, Emoclew Road, Y14 F861, Arklow, Ireland
- (0404) 45930
- hello@pets.ie
- pets.ie
4.7
Excellent
6K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Pets.ie
Hi Jason,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
Very quick delivery.
April 30, 2026
Reply from Pets.ie
Hi Mary,
Thank you for your great review.
It is great to hear you are happy with Pets.ie delivery service.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Sinead,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
I thought it would have be stronger i…
I thought it would have be stronger i don't think it will last for long 😕
May 5, 2026
Reply from Pets.ie
Hi Maureen,
Thank you for your review.
I’m sorry to hear that you are disappointed with your purchase. We do appreciate your feedback and will take your comments on board.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Brid,
Thank you for your great review.
It is great to hear you are happy with your purchase from Pets.ie and you find our delivery service good.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Jane,
Thank you for your great review.
It is great to hear you are happy with Pets.ie delivery service.
Kind Regards,
Caroline
The dog kennel was a perfect size but…
The dog kennel was a perfect size but not well built not made from fairy strong pvc and the packaging was fine no damage on your outside at a box both those damage to the product on one of the side panels. All around the dog kennel need a stronger roof
May 5, 2026
Reply from Pets.ie
Hi,
Thank you for your review. I’m sorry to hear you were disappointed with aspects of the kennel.
If there is ever an issue with a product upon delivery, it’s always best to contact us straight away so we can review the matter and look at resolving it for you as quickly as possible. We do appreciate your feedback regarding the construction and roof strength and will take your comments on board.
Kind Regards,
Caroline
Great service ordered our sally chicken…
Great service ordered our sally chicken coop and it was delivered in 2 days. The coop was very easy to assemble and very well made for the price we payed for it. Would have hesitation in placing an order for our next coop with pets.ie. 5 star review
April 28, 2026
Reply from Pets.ie
Hi Ian,
Thank you for your great review.
We are delighted to hear you are happy to shop again with Pets.ie and you find our products and service good.
Kind Regards,
Caroline
Really nice design
Really nice design, a bit of an issue having to repaint with sealer , especially after having it assembled!
Surely the wood could be treated at the factory?.
April 29, 2026
Reply from Pets.ie
Hi Tommy,
Thank you for your feedback. We’re glad to hear you liked the design of the coop.
To ensure longevity, the coop should be treated with a non-toxic, animal-friendly wood preservative within the first month and/or before it comes into contact with heavy rain, and maintained regularly afterwards. This helps protect the timber from weather exposure and prolong the life of the product.
Kind Regards,
Caroline
We do appreciate your comments regarding factory treatment and will take this feedback on board.
Arrived fast
Arrived fast, easy to fallow the introduction. Great product. My chicken is happy and I named them Billie and Eillish😁
April 30, 2026
Reply from Pets.ie
Hi Marcela,
Thank you for your great review.
It is great to hear you are your chickens are happy with your purchase from Pets.ie
Kind Regards,
Caroline
Reply from Pets.ie
Hi,
Thank you for your great review.
It is great to hear you are happy with Pets.ie service.
Kind Regards,
Caroline
Delivery service excellent ordering…
Delivery service excellent ordering very easy good quality products
April 29, 2026
Reply from Pets.ie
Hi Henry,
Thank you for your great review.
It is great to hear you are happy with Pets.ie and you find our products and service good.
Kind Regards,
Caroline
Very good website .Reasonable price and…
Very good website .Reasonable price and quick delivery.
April 27, 2026
Reply from Pets.ie
Hi Nora,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
Excellent product and service
Excellent product and service. My second purchase with pets.ie. Very impressed.
May 1, 2026
Reply from Pets.ie
Hi Mai,
Thank you for your great review.
We are delighted to hear you are back shopping with Pets.ie and you find our service good.
Kind Regards,
Caroline
Same day dispatch great service had my…
Same day dispatch great service had my order next morning
April 28, 2026
Reply from Pets.ie
Hi Regina,
Thank you for your great review.
It is good to hear you are happy with Pets.ie
Kind Regards,
Caroline
Quick delivery
Quick delivery. Left in a safe place. And item worth the money. Very happy over all.
April 30, 2026
Reply from Pets.ie
Hi Helen,
Thank you for your great review.
We are delighted to hear you are happy with Pets.ie and you find our service good.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Marion,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
Always a pleasure to order from pets.ie…
Always a pleasure to order from pets.ie there quick no hassle and great to deal with. And there goods are 100%. My dogs are very happy
April 27, 2026
Reply from Pets.ie
Hi Jean,
Thank you for your great review.
As an Irish business it is great to get this feedback, we are delighted to hear you are happy with Pets.ie
Kind Regards,
Caroline
Extremely fast delivery and my dogs are…
Extremely fast delivery and my dogs are very happy with the new run.
April 27, 2026
Reply from Pets.ie
Hi David,
Thank you for your great review.
It is good to hear that you and your dogs are happy with your purchase from Pets.ie.
Kind Regards,
Caroline
Reply from Pets.ie
Hi Mark,
Thank you for your great review.
It is great to hear you had a good shopping experience with Pets.ie
Kind Regards,
Caroline
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