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I recently bought a pet stroller which I had a problem with. Customer service immediately resolved my issue. Their products are very well-constructed and sturdy, and you can buy from them with confidence.
Another one of these dubious online companies that don’t ship items and are impossible to get a reply from (no phone number).
Best to avoid as possibly a scam company
On opening the box of the 3 nesting box for my chickens, there was a large dent in the top section. I sent an immediate email with photos of the items in the box when I opened it. I received an acknowledgement email but no further response. I have put the unit together. The roof corner near the dent is very sharp since the angle is different with the damage. It took force to make the pieces fit in the damaged corner. I had a deadline to install the nesting box as we had new chickens. I requestsd a new roof in my original email. I received an acknowledgement email but no further communication. I then submitted a review looking forward to hearing how I will be recompenced for receiving damaged goods. No response. Thank you
Order never arrived and I purchased this a month ago. Lack of communication and would not provide a refund when i requested one. Disgusting attitude and would never ever ever buy from them again.
On the 26th March 2022 I placed an order with you.
On 5 April you notified me I may have to wait 7-21 days for delivery.
On your reckoning I MAY get my order more than a whole month after placing it. I needed the item within a week of the order, not MAYBE 5 weeks later. Very disappointed. I've yet to receive the product so that also may be disappointing.
Despite the horrendous weather and our whole house being an island ( again) the harnesses were delivered. They are excellent and just as described.
We have two very smart cavaliers .
Frances
Total SCAM company. Order never received for pet covers fro lounge. No communications. Do NOT buy from them
Aaron was super helpful and prompt when dealing with my queries. When the item arrived I was stocked at the quality of it. Thanks Aaron!
Doggie toy basket arrived today and I am completely happy with it. Quality of material is sturdy and the grey color I chose is exactly as the photo depicts it to be. Now to teach doggie to put her toys in the basket !!
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