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Ordered Exzolt but never received.
They do not reply to messages, and have ignore my requests for updates, then later requests for a refund. Courier company say they never received the item from Pet Shop Luna. Seems like a scam. Avoid at all costs
I've been looking for my dog's supplements for weeks and I came across Pet Shop Luna who could sell it to me. The process was easy and the response time to my questions were fast and efficient. Overall, a friendly team who could send me my dog's supplements so I'm very grateful. Thank you!
The products that I ordered came intact and delivery time was great. I'll definitely come back to this site! :)
My order arrived and it’s perfect! Thanks!!
Nothing much to had.
The tracking App is not accurate at all.
I am extremely satisfied with my purchase. I would highly recommend it to anyone looking for quality products for their pet.
I dont know why this company is rate so poorly they are very reliable!
The products arrived as I wanted them, it must be said that the delivery times are a bit long. but it is specified on the website.
Over all the whole customer service experience was nice.
The prices are good.
The only thing its the shipping, but that is not up to them.
I had to buy some dog food for my precious baby and I never saw her so happy and eager to eat! And the food came rather quickly, so I really think I'll buy some more when I'll be in need!
Item not received, paid a lot of money. They do not respond to emails STAY AWAY from this site. It is all a big SCAM Tracking info is false.
I wish I could've read the reviews before my purchase.
I have never received my parcel,they don't answer to any emails .
It's definitely a scam!
It is a scam site!!!!
I paid and never received the order. They also don't answer on WhatsApp order Phone order Email.
Stay away from PetShopLuna
I also like everyone else placed an order but never received it. I have tried to communicate via WhatsApp and email but had no response DONT BUY FROM PET SHOP LUNA
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